Preferred Chrysler Dodge Jeep Ram of Grand Haven

Brought my Jeep in for service and had to leave it for a few days, waiting for parts. The Used Car Manager, Nick Rynberg, was awesome about making sure... that I got to where I needed to be for my job. I bought my Jeep from Nick, and I feel like he's still looking out for me. That's a great way to make sure that I come back!

Went for an oil change. Service writer came in and told me the tread on my tires showed a need to pay for a tire rotation. I told them the only problem... is right before I came here I had all new tires put on the car. He looked a little flustered and walked off. Should have talked to a manager. Do t trust them at all!!

Great experience! My wife and I have purchased 2 vehicles in the past month. Thank you Kevin & Nick for your professionalism and quality of Service.

i called for and oil change, expecting to wait a few days as they have been extremely busy. i got in the same day, got a call when the car was done. david,... the service writer, was great.

I am not an easy customer, when buying a car I expect to be treated well and get a fair price. Alyssa was amazing, I didn't have to fight over a... price and I got an amazing deal on trade. Then they let me take the car to really test it out and have my own mechanic check things out. She even helped me move all the car seats. We've had the car about a month now and Alyssa messaged me just to make sure everything was going well. What dealership actually goes looking to make sure a sale is still what we want, answer is a great one. Everyone at this dealership when above an beyond for us. We have young kids and buying a car can be extremely stressful but everyone here especially Alyssa made this easy. I've never held any loyalty to a dealership but we will be back!!!

I had recall repairs done. My car was dropped off Tuesday Night and got a call that the car was done by 11 AM. Thanks for the quick service. I appreciate... that. :)

Got there before my appointment and they got me in right away so I didn't have to wait to have my wife's jeep serviced. Service writer was friendly... and courteous.

Drove six hours to be treated rudely by Andrew who was not willing to budge a penny on a cash deal. He became defensive about the price and made some comments... that embarrassed me in front of my son. Had he been a genuinely nice person, I probably would have purchased.

Bought two jeeps in four months. Make you feel very comfortable. Staff is very professional yet willing to have some fun. No pressure to buy.

I trust the dealership for all my car service needs. I would recommend them to anyone. Service waiting time is at a minimum. The purchase experience was... very professional.