Preferred Chrysler Dodge Jeep Ram of Grand Haven

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Sales 9:00 AM - 6:00 PM
Service 7:30 AM - 6:00 PM

Preferred Chrysler Dodge Jeep Ram of Grand Haven Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 3:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 8:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2013

Preferred Chrysler Dodge Jeep Ram of Grand Haven maintains competitive New and Pre-Owned selection of Chrysler, Dodge, J

...

eep, and RAM vehicles, as well as other brands of both domestic and imported pre-owned vehicles. We have a full-line service center, oil change, body shop, accessories and MOPAR parts department on site. Staffed with professional sales staff and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience.

"Drive Preferred! We will match or beat any deal* *see website for details"

Service

Oil, Filter Change

$14.95

Cabin Filter Replacement

$48 and up*

Multi-Point Inspection

Complimentary

Transmission Service

$179.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
81 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 30, 2018

    Brought my Jeep in for service and had to leave it for a few days, waiting for parts. The Used Car Manager, Nick Rynberg, was awesome about making sure... that I got to where I needed to be for my job. I bought my Jeep from Nick, and I feel like he's still looking out for me. That's a great way to make sure that I come back!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 14, 2018

    Went for an oil change. Service writer came in and told me the tread on my tires showed a need to pay for a tire rotation. I told them the only problem... is right before I came here I had all new tires put on the car. He looked a little flustered and walked off. Should have talked to a manager. Do t trust them at all!!

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • January 2, 2017

    Great experience! My wife and I have purchased 2 vehicles in the past month. Thank you Kevin & Nick for your professionalism and quality of Service.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing Preferred Chrysler Jeep of Grand Haven. We hope you enjoy your Cherokee and Grand Cherokee for many years to come.

  • 5.0 out of 5
    August 15, 2018

    i called for and oil change, expecting to wait a few days as they have been extremely busy. i got in the same day, got a call when the car was done. david,... the service writer, was great.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 27, 2018

    I am not an easy customer, when buying a car I expect to be treated well and get a fair price. Alyssa was amazing, I didn't have to fight over a... price and I got an amazing deal on trade. Then they let me take the car to really test it out and have my own mechanic check things out. She even helped me move all the car seats. We've had the car about a month now and Alyssa messaged me just to make sure everything was going well. What dealership actually goes looking to make sure a sale is still what we want, answer is a great one. Everyone at this dealership when above an beyond for us. We have young kids and buying a car can be extremely stressful but everyone here especially Alyssa made this easy. I've never held any loyalty to a dealership but we will be back!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review. We know buying a car can be stressful. We are glad to see you had a great experience.

  • 5.0 out of 5
    June 29, 2018

    I had recall repairs done. My car was dropped off Tuesday Night and got a call that the car was done by 11 AM. Thanks for the quick service. I appreciate... that. :)

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 25, 2018

    Got there before my appointment and they got me in right away so I didn't have to wait to have my wife's jeep serviced. Service writer was friendly... and courteous.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    May 27, 2018

    Drove six hours to be treated rudely by Andrew who was not willing to budge a penny on a cash deal. He became defensive about the price and made some comments... that embarrassed me in front of my son. Had he been a genuinely nice person, I probably would have purchased.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sorry you felt embarrassed in front of your son. Unfortunately, the car you came in on was just placed on sale. The fact that you offered cash did not... change the value of the car. Had you told us you expected over $1000 off and to pay for your taxes on the sale car we could have told you not to make the drive from over a hour away.

  • 5.0 out of 5
    March 27, 2018

    Bought two jeeps in four months. Make you feel very comfortable. Staff is very professional yet willing to have some fun. No pressure to buy.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for making the trip down from Hesperia. We are glad that we were your dealer of choice over other dealers that were closer.

  • 5.0 out of 5
    February 24, 2018

    I trust the dealership for all my car service needs. I would recommend them to anyone. Service waiting time is at a minimum. The purchase experience was... very professional.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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