ReviewsWrite a review
I was thrilled with the service Juan Guerra provided to me when I had to take my vehicle in for service. He thoroughly explained the diagnosis of what was happening with my truck and offered a loaner car until my problem could be resolved. I was impressed with how he also took care of another who did not have an appointment but instead assured her he would assist her promptly.
Jorge in service is amazing!
Great dealership, great buying experience as well as perfect service when taking the vehicle for maintenance! Jorge in service is amazing, very knowledgeable, patient and has great customer service skills.
Well I had another great experience with my new service advisor I feel bad because he’s new and I don’t remember his name sorry he use to work at the Honda dealership in service before becoming a part of the Rick case team if this helps. The young man was very good with me he said I was his second Maserati that he had the pleasure of serving. They got my car serviced in the same day and I was very happy for that 😊. I was very comfortable with my new advisor I’m actually looking forward to bring my second car next month for service with him he looks like the youngest server ever advisor they have their he’s definitely the Newist.
I wish I could give the car back. Terrible people
From the General Manager Karim to the Manager Fred after you drive off the lot they dont answer your calls. Nor do they call you back. Shawn just as bad. My car was half cleaned and half dirty. I left write a half a tank of gas. Never in my life did I leave a dealship with a brand new car with half a tank of gas. Terrible terrible people to deal with. They say you are done in 90 minutes. I was there over 4 hours
Service was excellent and gave a loaner. Done when promised car was cleaned. It’s all the little details that they provide in service that is missing from a lot of places these days. Recommend
Jorge Guiterrez delivers on service with punctuality and loaner car from Alfa Romeo. The service price was explained and was able to use my 10% discount for purchasing car from Rick Case.
Five star leadership
Rick Case Maserati stands out on its own with the amazing staff and dealership under Mr Karim. We have purchased 5 Maseratis and it’s always a pleasure to do business with them.
Great car at a fair price!! I bought my second Maserati on Saturday, Rino was easy to deal with. They were honest and up front with the whole process. I would buy another car from them .
Nick was a fantastic sales person with an extensive knowledge base, not only with the vehicles on the lot, but overall car knowledge. The sales managers worked with us to get a great price on a beautiful vehicle.
Excellent Service Department
Excellent service from Rick Case Alfa Romeo Jorge Rivera is there best. Always delivers as promised even in these times where parts are difficult to obtain. Excellent customer service!