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Rick Case Maserati

(221 reviews)
Visit Rick Case Maserati
Sales hours: 11:00am to 5:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 8:00am–6:00pm
Tuesday 8:30am–8:00pm 8:00am–6:00pm
Wednesday 8:30am–8:00pm 8:00am–6:00pm
Thursday 8:30am–8:00pm 8:00am–6:00pm
Friday 8:30am–8:00pm 8:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed

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New (954) 903-4271 (954) 903-4271
Used (954) 903-4268 (954) 903-4268
Service (954) 908-7344 (954) 908-7344

Inventory

See all 100 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since May 2014.
At Rick Case Maserati Alfa Romeo FIAT the Nations Largest dealer we don't just sell cars. We provide a complete car buying experience. We provide our customers with everything from car repair services auto parts sales to leases and financing. Come visit us today and let show us show you how easy the car buying experience is at Rick Case.
At Rick Case we have strong and committed high line specialists with many years of experience satisfying our customers' needs. We look forward to the opportunity to introduce you to the Maserati Alfa Romeo FIAT brand!
Nations Largest Maserati Alfa Romeo FIAT Dealer

Service center

Phone number (954) 908-7344

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

View all 32 employees View less employees

Reviews

(221 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Case Maserati from DealerRater.

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Profesionals in all that they do amicable Atmosphere is

Profesionals in all that they do amicable Atmosphere is pleasant and clean service fast and that car was cleaned very well Thank you

Profesionals in all that they do amicable Atmosphere is

Profesionals in all that they do amicable Atmosphere is pleasant and clean service fast and that car was cleaned very well Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service was much better than previous visits.

Service was much better than previous visits. Juan Guerra took care us and he did a great job!

Service was much better than previous visits.

Service was much better than previous visits. Juan Guerra took care us and he did a great job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I would have given zero Stars if possible!

I would have given zero Stars if possible! The biggest disaster ever. Carside for many days after my appointment date. Service advisor was abrupt and to the point so I spoke to them service manager. Brought the car in for leaky Tonneaux cylinders. After 5 days in the shop, they told me that there was no way to check out the Leaky cylinders since they didn't have a part number for Maserati fluid & and they suggested it taken to a Ferrari Maserati dealership very far from me! Can you believe $160,000 car that they sell and cannot service it!!? This is the craziest arrangement I ever encountered!! If you're buying a maserati, definitely don't buy it from them: you will be sorry on the service end!! This has been a major major inconvenience for me not to mention the amount of time the car was tied up and the General attitude of the dealership

I would have given zero Stars if possible!

I would have given zero Stars if possible! The biggest disaster ever. Carside for many days after my appointment date. Service advisor was abrupt and to the point so I spoke to them service manager. Brought the car in for leaky Tonneaux cylinders. After 5 days in the shop, they told me that there was no way to check out the Leaky cylinders since they didn't have a part number for Maserati fluid & and they suggested it taken to a Ferrari Maserati dealership very far from me! Can you believe $160,000 car that they sell and cannot service it!!? This is the craziest arrangement I ever encountered!! If you're buying a maserati, definitely don't buy it from them: you will be sorry on the service end!! This has been a major major inconvenience for me not to mention the amount of time the car was tied up and the General attitude of the dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The absolute best in service.

The absolute best in service. Jorge is so attentive and customer goes a long way.

The absolute best in service.

The absolute best in service. Jorge is so attentive and customer goes a long way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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From the very beginning the service was beyond excellent!

From the very beginning the service was beyond excellent! Jorge was great! I'm so happy I came there and you guys put me in the car I'm in love with! Will highly recommend to others

From the very beginning the service was beyond excellent!

From the very beginning the service was beyond excellent! Jorge was great! I'm so happy I came there and you guys put me in the car I'm in love with! Will highly recommend to others

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Karl was our salesmen and he was great from the initial

Karl was our salesmen and he was great from the initial phone call, to the moment the paperwork was signed with Ali and even days after the car was purchased. Both of them provided fantastic customer service and made the purchase experience great.

Karl was our salesmen and he was great from the initial

Karl was our salesmen and he was great from the initial phone call, to the moment the paperwork was signed with Ali and even days after the car was purchased. Both of them provided fantastic customer service and made the purchase experience great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awfull sales job, never interested in Costumer needs,

Awfull sales job, never interested in Costumer needs, only interested theyself, so bad experience. No recommended

Awfull sales job, never interested in Costumer needs,

Awfull sales job, never interested in Costumer needs, only interested theyself, so bad experience. No recommended

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Great customer service in the service department, the

Great customer service in the service department, the team is great there and always goes above and beyond.

Great customer service in the service department, the

Great customer service in the service department, the team is great there and always goes above and beyond.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Excellent service.

Excellent service. Everyone was super helpful and made the deal super easy and cost efficient..

Excellent service.

Excellent service. Everyone was super helpful and made the deal super easy and cost efficient..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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No after sale customer service.

The service department is the worst I have ever experienced. No manners and no communication with customers. I purchased a part for my Maserati Gracale since July 26, and promised delivery three (3) weeks later. It's now November 25, and not even a response email, or any communication. They take your money and you are on your own!

No after sale customer service.

The service department is the worst I have ever experienced. No manners and no communication with customers. I purchased a part for my Maserati Gracale since July 26, and promised delivery three (3) weeks later. It's now November 25, and not even a response email, or any communication. They take your money and you are on your own!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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See all 221 reviews