Findlay Chrysler Dodge Jeep Ram

Horrible dealership. October 3rd 2024 I bought 2023 F250 Limited with 6.7 diesel. While test driving I noticed AC wasn’t working. Findlay Chrysler stated they were unaware of issue but would fix it. Week later it was discovered Brad (mgr) was 100% aware of AC being out. Instead of replacing, they filled unit hoping consumer wouldn’t noticed. Brads version is, he didn’t know AC unit was leaking when he refilled it. This is actually against the law not to mention AC units are sealed units. Freon can’t leak out. If it does, there is a problem. xxxxxxx thing to do to someone buying a 1 year old truck for $90000. 12 hours after buying truck I was going through all the features when it was discovered ALL safety features were in fault mode. Ultimately it was determined by a Ford dealer the frame was extremely bent. Brad at Findlay Chrysler stated the Ford dealer was “lying because they were mad I didn’t buy the truck from them”. Tyler stated “the ford dealer is just lazy and don’t want to work”. Findlay Chrysler stated they wanted to look truck over. Instead of fixing or giving my money back they instead chose to do even worse when their guy connected to the trucks computer system and blocked all faults from reading out on the dash so now nothing will read. No oil change, light out, low fuel, etc.., Findlay Chrysler knew of all these issues yet hid them and sold me the truck. Horrible horrible company. Brad & Tyler are dirty as they get. Brad lied to not only me but the BBB & Attorney Generals office. Feel free to contact me for ALL proof that this is factual information. In the end, Ford Motor Company was set to buy my truck back. However, since my truck was titled in Canada first, then bought by Findlay Chrysler 6 months later they can’t help me. I am in the process of suing Findlay Chrysler for not only energy dollar I spent on my truck $96000+ but also $5000 in car rental, and additional $250000 for the hundreds and hundreds of hours I’ve put into calling, emailing, dropping off, picking up from Ford dealers.

Absolutely do not do business with this dealership. I worked out a deal to purchase a truck , went to the bank got a check for it and, confirmed that I was on my way and on my way and they sold the truck out from under me. They completely lead me on. Also I live 3.5 hours away and was already an hour into my trip. The answer I got was sorry its first come first serve. Its completely unacceptable, and the sales manager could have cared less.

They don’t care about the customers they only care about the money. Had my own financing and they wouldn’t sell me it without a warrenty. I told them I don’t want it but the guy wants to make so much money on me instead of caring about their customers. These people only car about sell you a vehicle and taking your money.

Drove 2 hours after verifying truck was available and filled out credit app. Received call 5 minutes before I get there that the truck wasn’t available.

10/3/24 sold a 2023 F250 Limited 6.7 Powerstroke with a bent frame. Dealership attempted to also sell with broken AC condenser. I caught issue, dealership lied by stating they were unaware of issue. Service reports prior to 10/3/24 state AC isn’t working. Instead of replacing, dealership filled with refrigerant in hopes customer wouldn’t catch one selling. Also have proof of frame being bent before purchase yet dealership denies and refuses to take back an $83,000 truck.

I made a very specific quote request to Findlay Chrysler Dodge Jeep Ram for a very specific car. I received my quote, and when I tried to proceed with the purchase this dealership passed me from person to person and 3.5 hours later reneged on their deal and jacked the price by $6,000!!! I've purchased many cars over the years, and most from decent dealerships. Beware: THIS DEALERSHIP IS RUN BY FRAUDSTERS!!!!

Ryan Lunn was our salesman he was extremely helpful. Even though he was extremely busy healways made sure to check in with everyone. He made our car buying experience fun,fast, and easy. Thanks for all your help Ryan

Great clean vehicles. Fast paper work and finance in one visit. Would recommend to family and friends.

Great experience no complaints. Jack was very helpful!! Awesome customer service and did what ever it took to make the deal!!!

Best service in town, hands down! This place has great customer service and is always responsive with any questions or concerns. Thank you for the excellent experiences over the years.