Jim Click Jeep

3.0 out of 5 3.0

Reviews

3.0 out of 5 3.0
2 lifetime reviews.
  • 1.0 out of 5
    May 12, 2020

    Buyer beware! After signing a contract and driving away with a vehicle, 2 weeks later the finance manager called my daughter very rudely speaking down... to her, saying the bank wouldn't approve it and she needed $4800 to put down or they'll take the vehicle back ( two weeks after !)Good thing my daughter held onto the contract because now we are gonna sue for breach of contract as it clearly states how long a dealer has to cancel the original contract. Nice try, finance manager thought he could pull a quick one on a young girl with a 1 year old baby and didn't know I was on the phone listening. It was very nice of them to do this while it was 105 degrees out and she had a 1 year old with her. Let's see what a judge thinks about this one.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
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    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Jason, I spoke with every one of our managers regarding your review and no one has any recollection or record of your experience at Jim Click Jeep.... We take our customer's feedback very seriously and the scenario you describe is absolutely not indicative of our company culture. Can you please give me a call directly to discuss this? I can be reached at 520-408-4202. I look forward to speaking with you. Best, Ted Navarrete, General Manager, Jim Click Jeep, tnavarrete@jimclick.com, 520-408-4202.

  • 5.0 out of 5
    July 22, 2019

    He was really cool. A good guy and was honest. Him being himself really helped him sell the car! He went over all of the equipment with me while also giving... me his personal opinions helping me throughout the thought process.. It was a great experience overall! Was my first purchase and I couldn’t be happier.

    5.0 out of 5
    Customer Service
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    Quality of Repair
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    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Tristan, we're happy to hear you had such a positive first car buying experience with our team! If you ever need anything else from us, please feel fr...ee to give us a call or stop by. Have an awesome day!