Reviews
I looked at a vehicle for my granddaughter and found just
I looked at a vehicle for my granddaughter and found just what we had been looking for. However, there was no "deal" Instead of negotiating a price they added $995 for "Prep" which is bogus imho. So the car which had been online for quite some time listed at $16,995 turned into almost $19k out the door. They didn't try to work with us on the price. I do wish the guy I was working with (Todd) would have told me that they'd do this because my son drove over 4 hours to get this car and instead of negotiating they inflated the price with their $995 fee for doing prep work and that's not acceptable at all to me. The salesperson was nice but I definitely would have liked full disclosure up front and I don't feel like I got that. I'm sad and very very disappointed.
I looked at a vehicle for my granddaughter and found just
I looked at a vehicle for my granddaughter and found just what we had been looking for. However, there was no "deal" Instead of negotiating a price they added $995 for "Prep" which is bogus imho. So the car which had been online for quite some time listed at $16,995 turned into almost $19k out the door. They didn't try to work with us on the price. I do wish the guy I was working with (Todd) would have told me that they'd do this because my son drove over 4 hours to get this car and instead of negotiating they inflated the price with their $995 fee for doing prep work and that's not acceptable at all to me. The salesperson was nice but I definitely would have liked full disclosure up front and I don't feel like I got that. I'm sad and very very disappointed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
FRAUD/SCAM!
FRAUD/SCAM!!!!!!!! They steal your identity, COPY YOUR SIGNATURES AND PASTE THEM ON TO CHECKS TO THEN SUBMIT AS ADDITIONAL PAYMENT TO COVER "TAXES" THAT WERE NEVER DISCLOSED, SIGNED FOR DURING THE TRANSACTION/PURCHASE. LAWSUIT COMING SOON!!!!!
FRAUD/SCAM!
FRAUD/SCAM!!!!!!!! They steal your identity, COPY YOUR SIGNATURES AND PASTE THEM ON TO CHECKS TO THEN SUBMIT AS ADDITIONAL PAYMENT TO COVER "TAXES" THAT WERE NEVER DISCLOSED, SIGNED FOR DURING THE TRANSACTION/PURCHASE. LAWSUIT COMING SOON!!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
David and Roman were great, professional, friendly, not
David and Roman were great, professional, friendly, not pushy and very easy to work with. I got a great deal on a very hard-to-find car, for my Dad, that was in excellent condition. One of the best experiences I’ve had at any car dealership! Definitely recommend!
David and Roman were great, professional, friendly, not
David and Roman were great, professional, friendly, not pushy and very easy to work with. I got a great deal on a very hard-to-find car, for my Dad, that was in excellent condition. One of the best experiences I’ve had at any car dealership! Definitely recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Extremely misleading pricing scheme.
Extremely misleading pricing scheme. Lists every vehicle as if a $2000 down payment were already applied to make it seem like a better deal than it actually is. Furthermore, they do not disclose this anywhere at all on the actual car listing page on cars.com, only when you go to their website or their actual profile.
Extremely misleading pricing scheme.
Extremely misleading pricing scheme. Lists every vehicle as if a $2000 down payment were already applied to make it seem like a better deal than it actually is. Furthermore, they do not disclose this anywhere at all on the actual car listing page on cars.com, only when you go to their website or their actual profile.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Absolutely the worst dealership.
Absolutely the worst dealership. Lies, cheats; false advertising. The price online is AFTER you give them 2 grand cash. They when they get you approved the owner, I think some Russian guy bumps the price another 4 grand. They ask everyone on the spot for a 5 star review. That's how they pull it off. When you have an issue miraculously the owner is never there. The employees are sweet but I hear it in their voice having to lie...They waste your time and your money.
Absolutely the worst dealership.
Absolutely the worst dealership. Lies, cheats; false advertising. The price online is AFTER you give them 2 grand cash. They when they get you approved the owner, I think some Russian guy bumps the price another 4 grand. They ask everyone on the spot for a 5 star review. That's how they pull it off. When you have an issue miraculously the owner is never there. The employees are sweet but I hear it in their voice having to lie...They waste your time and your money.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Nice profesional people.
Nice profesional people. Best price and service Very fast excellent Gif received from this owner
Nice profesional people.
Nice profesional people. Best price and service Very fast excellent Gif received from this owner
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Don’t waste your money.
Don’t waste your money. Brought a Lincoln 2017 from them last month and the car keep having multiple issues. After the first day I got it, it had an ROACH infestation which I notice only having the car for the first 2 days. Not to mention the engine keep lagging on the road which I report multiple times since day 1. Lastly I’m getting told by a mechanic at a Lincoln dealership that it needs a new transmission while their owner was telling me this car was safe to drive when the engine itself shakes aggressively. He even suggested I take it to a mechanic of my choice. Plus I have to spend money on a rental car when the owner TOM just offer no solutions because they had no loaner. He kept telling me the car is drivable when all the vehicle maintenance lights were on.PLZ SAVE YOUR MONEY!!!!!!!!!
Don’t waste your money.
Don’t waste your money. Brought a Lincoln 2017 from them last month and the car keep having multiple issues. After the first day I got it, it had an ROACH infestation which I notice only having the car for the first 2 days. Not to mention the engine keep lagging on the road which I report multiple times since day 1. Lastly I’m getting told by a mechanic at a Lincoln dealership that it needs a new transmission while their owner was telling me this car was safe to drive when the engine itself shakes aggressively. He even suggested I take it to a mechanic of my choice. Plus I have to spend money on a rental car when the owner TOM just offer no solutions because they had no loaner. He kept telling me the car is drivable when all the vehicle maintenance lights were on.PLZ SAVE YOUR MONEY!!!!!!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
They sell lemon cars.
They sold me a car with a bad transmission. Took it to the car brand dealership and it was bad when I Brought it and the owner lied to me about everything.
They sell lemon cars.
They sold me a car with a bad transmission. Took it to the car brand dealership and it was bad when I Brought it and the owner lied to me about everything.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Dave, in the Langhorne office, was a super salesman, very
Dave, in the Langhorne office, was a super salesman, very considerate, knowledgeable, and just a great personality. He was very helpful to me and my situation. I recommend this salesman and company. Thanks for the great ssales service!
Dave, in the Langhorne office, was a super salesman, very
Dave, in the Langhorne office, was a super salesman, very considerate, knowledgeable, and just a great personality. He was very helpful to me and my situation. I recommend this salesman and company. Thanks for the great ssales service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I’ll be careful now
I bought car from here few months back , bought extra warranty as well as GAP , I sold the car and very next day requested the dealership to cancel the coverages for a refund . The coverages are already canceled as per the providers , but still haven’t received my refund checks (over 2 months since initial request) . Been trying to reach a specific person at the dealership and every time I call either She isn’t in , on a call or whatever, they asks me to call back in an hour as if I’m sitting here free . They take my name and number but I swear I never received a call back . This is so frustrating . It seems like they will never see me as a customer again in future . To the potential buyers , good luck
I’ll be careful now
I bought car from here few months back , bought extra warranty as well as GAP , I sold the car and very next day requested the dealership to cancel the coverages for a refund . The coverages are already canceled as per the providers , but still haven’t received my refund checks (over 2 months since initial request) . Been trying to reach a specific person at the dealership and every time I call either She isn’t in , on a call or whatever, they asks me to call back in an hour as if I’m sitting here free . They take my name and number but I swear I never received a call back . This is so frustrating . It seems like they will never see me as a customer again in future . To the potential buyers , good luck
- Customer service 3.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase