Highline Automotive Inc

They will allow you to drive out of state for a vehicle that is no longer available. No respect for you or your time, so take your business elsewhere. Jay is a xxxxxxx.

Where do I start? I needed a 2nd car and already had 1 open loan. Enters Avi, my sales consultant. He was upfront, very professional and confident in his skill. He told me what he could do and he delivered. GREAT CUSTOMER SERVICE and I'll be seeing him again. The buying process was not that bad, like any business the bank wants to make sure they are entering and making a good deal. Eric (I believe he is the manager), gave me a number and achieved that. That number was 2 hours max, he would have a deal for me. My buying process lasted almost 4 hours, included in that time was moving the vehicle, providing a full tank of gas, cleaning the vehicle and CHECK THIS OUT, making a quick video inside and outside. All this in 4 hours. No experience or information for the quality of repairs, I hope I do not gather any as well. The car runs great for the first two days. Nice clean and comfortable facility, all the staff was pleasant, entertaining and friendly. Avi, assured me throughout the process, I would be driving home w/ a 2nd vehicle and that I have now. I won't recommend him for president just yet, but I'll go out on a limb and say, " he might be the salesman of the year" (and we're half way through January 2021). Did I mention, I also received a 32" flat screen TV w/ my purchase? YEEEESSSSSS, Thanks again Eric. Overall GREAT experience, I recommend Highline Automotive.

Avi is a great salesman but Eric and the owner don’t stick by their word. I did not have a good experience with Highline Automotive. They falsely advertise the price of their vehicles as 2000 dollars less (they assume a “$2000” deposit in small print of their listings. I purchase 2016 Volvo XC90 everything went well but after two weeks the check engine light came on I called and let them know it was on. Avi told me don’t worry about it come in we will fix it. The next week I got sick with Covid was in the hospital. I text Avi and let he said don’t worry about it when you get better just come in. So I came in to get my tires put on which they did and get the check engine light looked at after about four hours the mechanic came back that he couldn’t fix it go to the dealer I talk to Dan and Avi I purchased a warranty so they said go to the dealer final was wrong with it so I went that next Friday the dealer said it was a oxygen sensor I called Avi and told him the warranty covered it but it’s $100 deductible Avi and Dan said it shouldn’t be a problem. Cleaning out the car I found a previous car diagnostics dated August 21 2020 with the same problem obviously they reset the check engine light so the problem was always there and he won’t cover it. I get the car fix went to Highland talked to Eric he said he’s not reimburse me. I do not buy a car from these guys they are shady.

Avi is a great salesman but Eric and the owner don’t stick by their word. I did not have a good experience with Highline Automotive. They falsely advertise the price of their vehicles as 2000 dollars less (they assume a “$2000” deposit in small print of their listings. I purchase 2016 Volvo XC90 everything went well but after two weeks the check engine light came on I called and let them know it was on. Avi told me don’t worry about it come in we will fix it. The next week I got sick with Covid was in the hospital. I text Avi and let he said don’t worry about it when you get better just come in. So I came in to get my tires put on which they did and get the check engine light looked at after about four hours the mechanic came back that he couldn’t fix it go to the dealer I talk to Dan and Avi I purchased a warranty so they said go to the dealer final was wrong with it so I went that next Friday the dealer said it was a oxygen sensor I called Avi and told him the warranty covered it but it’s $100 deductible Avi and Dan said it shouldn’t be a problem. Cleaning out the car I found a previous car diagnostics dated August 21 2020 with the same problem obviously they reset the check engine light so the problem was always there and he won’t cover it. I get the car fix went to Highland talked to Eric he said he’s not reimburse me. I do not buy a car from these guys they are shady.

Avie, was very good! He made my wait very pleasing, and understanding!! Great Guy!! Roman made everything understanding for me as well! It was a great experience!

Scammers , After I went there they increased the car price by $2000

First off I went there, the heat wasn't working. It was colder inside than outside. Over all the customer service was horrendous. Gene was very rude to me. He switched the vehicle five times saying the bank didnt like it. Which I knew was a lie I overheard the owner saying we aren't making enough profit,switch them to something else that we can get a bigger net check ok. Long story short they are all about profit and could care less about quality customer service.

They provided the most Excellent customer service I’ve EVER had at a dealership They were super fast and fair with the price. My salesman Gene was very nice and easy to work with. John helped me find a warranty policy that was absolutely perfect and within my budget he also made the Financial Part of the deal go very smoothly he handled majority all of on its own, only thing I was responsible for was providing a payoff( which was no big deal since I have the mobile app) The dealership had a great variety of used vehicles to pick from the salesmen were super honest and knowledgeable about their vehicles, which I loved. Overall I had a banging experience and definitely would recommend them as one of top dealerships to visit if you’re in search of a used vehicle. Only thing I would criticize Is that they did not fill gas tank or top fluids off.

I told them what I wanted and they made it happen in 35 minuets if there was 10 stars I’d give it to them.so you go somewhere else if you want but high line is the best in the Industry this is where your gonna get your deal!! If you don’t know you better ask somebody

Tito and Hilary both are genuinely kind, trustworthy, and helpful. I feel I am in good hands with then. Manny also is a kind and accommodating salesman. My husband and I had a great experience purchasing our Chrysler Town and Country from them. It was the very first car we looked at and we had had every intention of shopping around before making a purchase. But we felt good enough about what they were offering that we ended up looking no further.