All around bad experience
From rude owner/salesman to shiesty partner in crime this duo selling cars are just bad Apples selling rotting Lemons. Sales person tried to fudge number of odometer on paperwork to make out of window of warranty immediately. Wasn't able to pick up at time told to be ready.10 Days later, Filthy not clean in or out. Door panel hanging off because the "fixed" the window. Check engine light on empty of fuel and tires sagging on either side. Sparingly drove vehicle until transmission went and cost more to fix than car is even worth. Don't make same mistake.
Just bought a 2011 Tiguan great service
Very good service second to none owners are very nice people went out of their way to help me. Sue was wonderful as well help a lot with my paperwork
Never Reccomend this place
Terrible experience! I bought a car from here and had been told all kinds of stories as to why it's not ready for me at all. It had been purchased on a certain day and weeks later it still was not done! I got my title in the mail for a car I had NOT had in my possession. Everytime I called there was always and excuse as to why I could not have the car legally belonging to me paid in full and both registered and insured in my name...
I find this place online while looking for a very specific vehicle. I show up just to check out the car on a Wednesday they tell me oh one of our staff members has the car can you wait 20min. I say sure, the guy I was working with walks off to call the staff member with the car, comes back 5mins later and says oh he can't make it, would you like to schedule a time for later this week. I say sure how about Saturday. They say sure we pick out a time. I get freed up early in the day so I show up early, the car still isn't there. They say can you come back after 12. I said sure I'm patient. I call at 2 and ask hey is the car there they said no it has to be Tuesday. I don't have time to waste on this one car or on the nonsense that the staff there want to run on people. Horrible experience and I won't be back.
Good deal, poor customer service
I found a car here online at a good price. I went in on a Saturday and test drove it and was interested. I returned Sunday to make an offer and despite the Web site and all the signs on the building stating that they were open 10 to 4 there was no one there. I ended up buying the car. They said it would be ready Monday and I advised them that I work till 6. Owner said no problem call me and I can arrange to meet you. I called Monday and was told that they were closing at 6 and couldn't stay how about tomorrow? I called next day and was told they couldn't stay open. I told him I would be in Friday AM as I was not working. On Friday I showed up. The guy there was new and didn't know where the title was so he called the owner who advised that they were locked up and he would be there in 20 minutes. He showed an hour and half later and acted like my time didn't matter. Cracking jokes like nothing happened.
We recently purchased used Audi Q7 diesel from this dealer. A very rare car to find in a low 20k price range. I had good luck with high mileage German cars - so I was specifically looking for this model - after visiting this dealership, I can comment that they had a number of vehicles that I would consider buying.... People were nice and we've got a great deal on this car. Facilities are very modest - but I was looking for a good deal, not for a special treatment at a premium price. So if you are looking for a good used car at a fair price - this is a good place to go. I had some reservations after reading previous reviews - but my experience with this dealer was very positive in all respects and I especially appreciate honest treatment and no "selling games" attitude.
very Unreliable company
This is a very unreliable company. We (the owner and I) agreed on the price and while I was waiting for him to get the deposit he turned his back and took another deposit. Until he got the full the payment he kept me waiting and hoping to finally tell me couple days later that the car is sold. It was a cash deal. The owner never returns calls. He will always tell you that he has customer and will call back. I will never deal with this company.
Very good people, they work with you
This place is very friendly and they got me my maxima without complaint even tho i was a little difficult. They stayed with me through what i was going and they were very understanding. They helped me alot. I would definitely recommend to all my friends and family.