Don Thornton Volkswagen of Tulsa

We visited Don Thornton about a month prior to buying, just wanting to look around to get some ideas. I knew I definitely wanted a VW! Nikki Warren promptly... greeted us with a huge smile on her face, so ready to help us decide what was perfect for our family. Once we were ready to buy, Nikki was there to help us step by step. As we were signing the paperwork, she gave the car a bath and filled her up for our ride home. Everyone that works there is extremely kind and helpful. I???d definitely recommend coming to this dealership!

I had a old pick up with horrible fuel mileage and traded it in on a new Jetta. They were eager to help and answer all questions I had in moving forward... with the purchase of a car.

I really like the facilities, its one of the better car dealerships I visited. I love VW, so Ill always drive one. It took me six months to find my car.

Everything they said was how it was no slipping it to ya I couldn???t believe how quick I was in and out I will always do business here

This is my second vehicle from Don Thornton and I would recommend them to anyone looking for a new or preowned vehicle! They go above and beyond to help... their customers! The minute you walk through the doors, you are greeted with a smile. They are the best, from sales, finance, to the service department. They love what they do and it shows!

We had a long, drawn out, unpleasant experience. We arrived with exactly what we had in mind, and they immediately tried to sell us way over our budget.... The sales woman did not know details about the vehicles. Their intranet was down every time we needed to verify a spec. They were very pushy as well, and ended up selling me a vehicle that I had originally asked about, which they said they did not have. We tried to walk away multiple times, they would not give my keys back for my trade-in, therefore we could not leave. But when we were finally getting ready to walk out for the 3rd time, they brought the vehicle around that we originally asked for, just different color. I thought there weren???t any other issues, until today when I get my first oil change and realized I have the wrong filter. This is because my bill of sale has incorrect information about my vehicle, stating i have a 3.6L engine when it???s actually 2.0L. This also steered me to check the VIN and look up the MSRP. They listed the MSRP on bill of sale almost $2000 more than what was listed online when I did a VIN lookup. I will not be giving my business to this dealership again. If I decide to stay with VW I will go to Arkansas next time.

Buying a car here was quick and easy. There aren???t many dealerships in Tulsa that can get you in and out in a matter of a couple of hours from not knowing... st all what you???re looking for! Zach Brown is the man!

Can't say enough about what a pleasant experience it was, yet again, after buying our 3rd vehicle from Don Thornton VW and salesman Zach Brown. Two previous... VW's and now an amazing Volvo. No haggle, no hussle, just a great experience all the way around. GO see Zach and tell him Scott Averill sent you!! You could get a free Pepsi!! :)

I give the rating for the great job of showing me all about the features of one of the fastest cars on the lot and the nicest that Zach Brown has done... when working on selling me this wonderful car. He was patient with me while I made my decision, he was swift in taking me out to experience a drive/ride in this thing and he worked with me to make sure I got the best deal I could. Out of all the people I've met that worked in dealerships, Zach is one of the nicest and most sincere guys I've dealt with that's a pretty cool dude to talk to. And anyone that wants a great car buying experience should talk to him.

Overall experience was very good and Zack did a great job through the sales process and orientation of the new vehicle. Overall was a very positive experience....