Grace Auto Group

All I’m going to say I will recommend anyone to here great customer skills very kind and polite

Service was performed quickly and efficiently with all requests being completed. Kevin McClease sales help me the process to trade my car , They have Excellent customer service new ,I get my Toyota camera Thak you Grace Auto Group .

Kevin and team were amazing to work with. Great service and made you feel welcomed. Highly recommend and would come back again.

Bought my first car from here & it was the easiest process and my dealer was the best!

When me and my family walked into the dealership we were greeted by everyone. Kevin was the sales person that worked with me. Kevin was very knowledgeable about the vehicle that I purchased, very friendly and patient. He went over all paperwork step-by-step to make sure that I understood what I was signing. I definitely will be going back to purchase a vehicle for my son next year. Kevin Thank you!

Juan fue excelente ayudándome con mi vehículo comercial hizo que todo fuera fácil. Por eso ya le e comprado 2 vehículos

Kevin was a huge help and made for a smooth and pain-free purchase of my new-to-me truck.

Deceptive pricing tactics as well as unhonest salesman. First off he had me pick the car up, unwashed, with dealer stickers all over it. The day of sale is when I realized that there was a rip in the headliner to which i brought to Juans attention. He assured me that it would go on the list of items that the dealer would take care of but he never wrote it in thus I was met with there is nothing we can do about it from the OWNER of the dealership. I also want to make people aware of the fake dealer warranty they give out, covers %0 of ANY repairs. To make things better, engine oil was overfilled and when car threw a warning on the dash, Juan said “oh its fine” I was able to bring the car back after taking it home thankfully after speaking with the service manager who was helpful, they took care of the oil. overall experience with this salesman left a very sour taste in my mouth and its almost been a year since I bought the car. Will never return

The staff at Grace Auto was friendly and helpful. However, they were deceptive with how they listed a 2017 Volkswagen Passat. It was listed at $9995 on third party search engines (in our case, Cars.com). My son was interested in the car and the $10K price point was within range for him. (Note- we did not look at the car on the dealer website before making the drive and, even, if we did, it appeard to be on sale for the price listed above.) The REAL price of the car was $11,995 with (less cash or trade of $2000 in the fine print. By using this tactic, the dealership was able to advertise the car at a false price to attract more buyers. I cannot say enough how frustrated we were to drive 90 mins (each way) and give up an evening for a car that was NEVER in our price point. I do not recommend them as a dealership due to their dishonest marketing.

My experience purchasing a car from Grace was excellent. I felt very welcome and appreciated. I highly recommend them for your next auto purchase!