Carsbuck

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
108 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    January 3, 2019

    Spent a few hours here before Christmas for a 2015 Ford Explorer. The car buying experience was pleasant. Tony is top notch in the business and he knows... all the details about the car. He is very professional, friendly and willing to work out a deal. The car so far runs great and the family was very happy with the purchase. Their office may look small but it's cozy and you can definitely feel some personal touch in there. Their staff, Moe and Felix, were very friendly and helpful. Moe went out a few times with me to test drive and get the car ready to go. I even watched a little NBA games with Felix in the office while waiting for loan approval. Overall 5 star dealership. Happy new year from Prof. Li! :)

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    Shopped for a used car
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  • 5.0 out of 5
    December 1, 2017

    Great place to buy a car as a 1st time buyer was a little nervous but a car but they made the process easy from getting me approved to the insurance!!... Love my new car much need as we have a baby on the way . Thank you carsbuck for my new truck ¿¿¿

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    Shopped for a used car
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  • July 23, 2016

    I had a great experience at carsbuck. The staff was very helpful, especially mike my sales person. The finance staff was very helpful as well and made... our experience very smooth. john was also a big help in the whole process. I would defenetly recommend this place to everyone they will help you with everything .

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 5, 2017

    Smooth process, Tony was just Great. No hassle, excellent service. Nice people and a Wonderful Car! Thank You Carsbuck!

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    Shopped for a used car
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  • 5.0 out of 5
    August 29, 2017

    Great selection of used cars great friendly staff they work with all types of credit

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    August 25, 2017

    Walked in after I seen the car on cars. com no hassle experience with Josh and Tony even drove me to the bank to get my downpayment they were very professional... throughout the process

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    Shopped for a used car
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  • 1.0 out of 5
    August 1, 2017

    WORST CAR BUYING EXPERIENCE EVER!!! I have been looking for a car for my son and have walked into a couple of different dealerships outside of the city... and unfortunately today's experience confirms the reason why. First, I walk into the office and had to say Hellooo because there was no one around in or outside this establishment. A salesman came out of the room closest to the door. I later found out his name was Felix (not sure because although he asked me a couple of disturbing questions, he was not interested in asking my name nor did he share his...first red flag). I proceeded to inform him that I was in the market to purchase a car for my son and that I was interested in test driving 3 cars on the lot. Two of the cars had 4 cars in front of them so I understood that would be difficult and asked if I could at least test drive the car that had 1 car in front of it that was directly facing the street. Well..."Felix" (the Latino guy with a ponytail) asked if we could set up an appointment and he could have the 3 cars ready. I told him since I drove all the way there (26 minutes) I asked if I could at least test drive the G35 in the front. He then asked what would happen if I liked the car and my son comes back and he doesn't like it (yeah...strange question from someone who is suppose to be looking to earn my business...second red flag). I told him that we would of course have to come to a mutual agreement before I purchase a car. He then proceeded to tell me that he has a lot of people coming to the dealership looking for high end cars and they can't really afford it but he doesn't know my finances ...damn right he doesn't know my finances and should have never insinuated that I could not afford to buy an almost 10 year old Infiniti for my son...really (third red flag). I then asked him if he was going to continue to waste my time telling me about his past or were we going to get down to business and test drive a car! He said yes and asked a guy to move the car in front of it. The guy said he was busy. He told me to give him a minute, only to go in the office and come back out to say he was short staff and if I could come back (I WAS THE ONLY CUSTOMER AND THERE WAS SOMEONE ELSE IN THE OFFICE..FORTH AND FINAL RED FLAG!). I told him that I will not be back and that this was the worst experience I have had looking for a car! I had enough of this blatant disrespect and Extremely judgmental interaction I encountered from this salesperson. I would hate to think that because I was an African American woman with Dreadlocks that he did not feel I was worthy of receiving at least Adequate customer service...for God's sake...ask me for my name and tell me yours to appear interested. Isn't that Sales 101. Know who you are talking to instead of judging and making assumptions Felix or whoever you are. Felix...you should know that I have several friends that have children who graduated from high school this year and are looking for cars for their children (and yes they can afford to buy a car) and you have not only lost one customer but several other potential customers. Word of mouth is your best referral. I am sure that there are reputable used car dealerships in Brooklyn so I hate to paint a broad stroke on this one incident with this one disgraceful salesperson but this is NOT a dealership that I will ever step foot in again and do not recommend them or at least him to anyone.

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    Shopped for a used car
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    2 people out of 6 found this review helpful. Did you?
  • 5.0 out of 5
    July 5, 2017

    Excellent service from Leo!!! Recommmend him to anyone

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    Shopped for a used car
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  • 5.0 out of 5
    June 20, 2017

    These guys are straight to the point and are straight up !!Thanks to tony and mark i was able to leave the same day with my new car. Love my new whip!!

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    Shopped for a used car
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  • 5.0 out of 5
    June 9, 2017

    Overall satisfied with this dealership. Great customer service and very wide variety of vehicles to choose from. Bought a Acura TSX from here and the car... is beautiful. Purchased the car and got insurance the same day through the dealer at very affordable prices.

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    Shopped for a used car
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