Reviews
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Sold me a lemon car then gave me the runaround, and now they are closed. I rather walk across hot tar before buying a car from anyone associated with this company
Warning
Sold me a lemon car then gave me the runaround, and now they are closed. I rather walk across hot tar before buying a car from anyone associated with this company
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
great service.
Yeah, they are great and the service was excellent. Kevin was awesome. the process wasn't very long and they didn't keep you there for the entire day
great service.
Yeah, they are great and the service was excellent. Kevin was awesome. the process wasn't very long and they didn't keep you there for the entire day
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The service was excellent and the car was of great
The service was excellent and the car was of great quality. I’d highly recommend anyone looking for a good starter car to try the used car factory.
The service was excellent and the car was of great
The service was excellent and the car was of great quality. I’d highly recommend anyone looking for a good starter car to try the used car factory.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dealership was very friendly and greeted me and my family
Dealership was very friendly and greeted me and my family as we pulled up to the building, Randy Flowers was my salesman
Dealership was very friendly and greeted me and my family
Dealership was very friendly and greeted me and my family as we pulled up to the building, Randy Flowers was my salesman
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
all workers we respectful and polite,
Randy flowers was my salesman did a great job. We were greeted when we pulled up, the whole buying experience with them made it easy.
all workers we respectful and polite,
Randy flowers was my salesman did a great job. We were greeted when we pulled up, the whole buying experience with them made it easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
scam alert. very shady. first they said vehicle was...
scam alert. very shady. first they said vehicle was ready, we were in process of wiring money and driver 3 hours, as i am in car she said, oh it was just sold., someone showed up with cash. real liars and scammers
scam alert. very shady. first they said vehicle was...
scam alert. very shady. first they said vehicle was ready, we were in process of wiring money and driver 3 hours, as i am in car she said, oh it was just sold., someone showed up with cash. real liars and scammers
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We read your review and understand. We will follow up with you shortly.
never followed up, Im shocked!. No problem, I got 2 passenger vans.
My dad and I went recently to get him a new truck, this...
My dad and I went recently to get him a new truck, this being our 2nd car purchase from The Used Car Factory. Tim Brown helped my dad majorly and even helped me with trading in my car and helping me get a new one. He was detailed and professional the entire time. He was kind and caring towards my dad and I. He offered us water and joked around with us which was really nice. He aiding my dad and I in the car buying process and truly cared about us as people. If you’re looking for a new car at a great price, with great people go to The Used Car Factory in Mechanicsville Maryland and speak with Tim Brown. You won’t regret it!
My dad and I went recently to get him a new truck, this...
My dad and I went recently to get him a new truck, this being our 2nd car purchase from The Used Car Factory. Tim Brown helped my dad majorly and even helped me with trading in my car and helping me get a new one. He was detailed and professional the entire time. He was kind and caring towards my dad and I. He offered us water and joked around with us which was really nice. He aiding my dad and I in the car buying process and truly cared about us as people. If you’re looking for a new car at a great price, with great people go to The Used Car Factory in Mechanicsville Maryland and speak with Tim Brown. You won’t regret it!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Will the great
Even though I took a week to finally make my decision Will was very patient with me and help me with some savings and got a great warranty on my Camero. He’s always available when I call the lot and answers the many questions I had fit him and still is even after I made my purchase. When you see him call him WILL THE GREAT
Will the great
Even though I took a week to finally make my decision Will was very patient with me and help me with some savings and got a great warranty on my Camero. He’s always available when I call the lot and answers the many questions I had fit him and still is even after I made my purchase. When you see him call him WILL THE GREAT
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I am very Happy with my newly purchase velicle from Used...
I am very Happy with my newly purchase velicle from Used Car Factory in Mechanicsville, MD. Thanks! William/Brain/Patrick. You guys made it happen. From Mr.Berry
I am very Happy with my newly purchase velicle from Used...
I am very Happy with my newly purchase velicle from Used Car Factory in Mechanicsville, MD. Thanks! William/Brain/Patrick. You guys made it happen. From Mr.Berry
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My exper. Was second to none. I traveled 300 miles and...
My exper. Was second to none. I traveled 300 miles and the car was everything they told me and more. They are a wonderful family and the best part is they adopted me as well. What an exciting experience. You deserve them😊😊😊
My exper. Was second to none. I traveled 300 miles and...
My exper. Was second to none. I traveled 300 miles and the car was everything they told me and more. They are a wonderful family and the best part is they adopted me as well. What an exciting experience. You deserve them😊😊😊
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Norm. It was a pleasure working you and happy you found your dream car with us. Welcome to the family.