Crain Buick GMC of Springdale

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Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 8:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 7:30 AM - 3:00 PM
Sun Closed
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Reviews

4.3
23 lifetime reviews.
  • Great Customer Service

    I always get my oil changed at Crain. I took my car in to Crain this past week to get my oil changed when the service representative told me that ...

    Dealer Response

    Thank you for the wonderful review! We are happy to hear we could provide you with an excellent service experience. We look forward to working wit...


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    I always get my oil changed at Crain. I took my car in to Crain this past week to get my oil changed when the service representative told me that a former mechanic had put my lug nuts on too tightly so they could not come off. He offered me a courtesy vehicle (which was a brand new small SUV) to drive for a couple of days while he ordered the parts and fixed my car. I did not have to pay anything extra for this, and I got my car back at the scheduled time clean and fixed. Great service as always! What I really liked is that a former employee at Crain made a mistake and the dealership owned the mistake and took care of it for me completely. That's good customer service! I'll definitely be back.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the wonderful review! We are happy to hear we could provide you with an excellent service experience. We look forward to working with you again soon. Best Regards, Crain Buick GMC Of Springdale Team


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  • Fast and friendly service !!!!

    Friendly and fast! Everyone is so nice and more than willing to make sure your visit is comfortable and enjoyable!

    Dealer Response

    Thank you for the nice review, Nicole! We are happy to hear everything went well for you. Feel free to visit us or contact us for any future auto ...


    Show Full Review

    Friendly and fast! Everyone is so nice and more than willing to make sure your visit is comfortable and enjoyable!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the nice review, Nicole! We are happy to hear everything went well for you. Feel free to visit us or contact us for any future auto needs as we are always here to help. Sincerely, Crain Buick GMC Of Springdale Team


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  • very prompt, pleasant and professional

    EVERY TIME I BRING MY TRUCK IN FOR SERVICE EVERYBODY IS VERY KIND AND PROFESSIONAL. I WOULD RECOMMEND CRAIN TO ANYBODY.

    Dealer Response

    Thank you for leaving this fantastic review, Margaret! We are happy to hear our service team could provide you with a positive experience. We look...


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    EVERY TIME I BRING MY TRUCK IN FOR SERVICE EVERYBODY IS VERY KIND AND PROFESSIONAL. I WOULD RECOMMEND CRAIN TO ANYBODY.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving this fantastic review, Margaret! We are happy to hear our service team could provide you with a positive experience. We look forward to seeing you back again! Sincerely, Crain Buick GMC of Springdale Team


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Service & Repair

About Our Dealership

Dealer on Cars.com since October 2013

Crain Buick GMC is one of the leading dealerships in Arkansas. We carry tons of new and used Buick and GMC cars, trucks and SUVs for all types of drivers and their needs. You know you can trust Crain to have the largest selection in the region at the lowest prices. Arkansas drivers love our fantastic customer service and attention to detail. We are the largest family-owned and operated dealership in the state of Arkansas, and you don't become that good without putting the customer first. Taking care of our customers is what we do best. We're Crain Buick GMC, and we're the car dealer that works hard for you.