Crain Buick GMC of Springdale

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Sales
Service Closed

Crain Buick GMC of Springdale Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:30 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2013

Crain Buick GMC is one of the leading dealerships in Arkansas. We carry tons of new and used Buick and GMC cars, trucks

...

and SUVs for all types of drivers and their needs. You know you can trust Crain to have the largest selection in the region at the lowest prices. Arkansas drivers love our fantastic customer service and attention to detail. We are the largest family-owned and operated dealership in the state of Arkansas, and you don't become that good without putting the customer first. Taking care of our customers is what we do best. We're Crain Buick GMC, and we're the car dealer that works hard for you.

Service

Wheel Balance

$39.95

Oil, Filter Change

$39.95

Air Filter Replacement

$29.99 and up*

Battery Service

$20.85

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
28 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 3, 2018

    Best experience I have ever had buying a vehicle. If you are looking for friendly, professional and no pressure salesmanship...ask for Wally. He was so... informative on the vehicles and their amenities. So impressed on everything from start to finish on the purchase. Everyone was so friendly! Great experience!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write about your visit. It is wonderful to hear that our staff at Crain Buick GMC Of Springdale was able to provide y...ou with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions please feel free to contact us.

  • 4.0 out of 5
    May 3, 2018

    I loved my vehicle it just needed a few repairs sooner than it should have. Overall, everything was okay so I was okay for me.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Larenia, Thank you for taking the time to share your feedback. We appreciate your time. At Crain Buick GMC Of Springdale, we value our customers and w...e look forward to seeing you on your next visit.

  • October 22, 2017

    Bought a used truck from Crain, salesman was honest about the deal. General manager made stuff happen that other dealers would argue about and simply not... do for me. Love my truck and look forward to visiting Crain for my service and will definitely not purchase from any other dealership.

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    Does recommend this dealer
    Shopped for a used car
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    Dealer Response

    Welcome to the Crain family Mason! Thank you for the kind word and 5 stars. We look forward to seeing you.

  • 4.0 out of 5
    March 19, 2018

    It was a little longer than expected. BUTT I got more than expected.

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    Came in for service or repair
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    Dealer Response

    Mark, Thank you for taking the time to share your feedback. We appreciate your time. At Crain Buick GMC Of Springdale, we value our customers and we l...ook forward to seeing you on your next visit.

  • 5.0 out of 5
    January 31, 2018

    Got me in and out for my service quickly. Everyone did a good job.

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    Dealer Response

    Thank you David! We take pride in our our dealership and this is good to hear. We look forward to seeing you again. The Buick GMC team.

  • 5.0 out of 5
    April 5, 2017

    Friendly and fast! Everyone is so nice and more than willing to make sure your visit is comfortable and enjoyable!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for the nice review, Nicole! We are happy to hear everything went well for you. Feel free to visit us or contact us for any future auto need...s as we are always here to help. Sincerely, Crain Buick GMC Of Springdale Team

  • 5.0 out of 5
    March 23, 2017

    I always get my oil changed at Crain. I took my car in to Crain this past week to get my oil changed when the service representative told me that a former... mechanic had put my lug nuts on too tightly so they could not come off. He offered me a courtesy vehicle (which was a brand new small SUV) to drive for a couple of days while he ordered the parts and fixed my car. I did not have to pay anything extra for this, and I got my car back at the scheduled time clean and fixed. Great service as always! What I really liked is that a former employee at Crain made a mistake and the dealership owned the mistake and took care of it for me completely. That's good customer service! I'll definitely be back.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Thank you for the wonderful review! We are happy to hear we could provide you with an excellent service experience. We look forward to working with yo...u again soon. Best Regards, Crain Buick GMC Of Springdale Team

  • 5.0 out of 5
    March 2, 2017

    EVERY TIME I BRING MY TRUCK IN FOR SERVICE EVERYBODY IS VERY KIND AND PROFESSIONAL. I WOULD RECOMMEND CRAIN TO ANYBODY.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for leaving this fantastic review, Margaret! We are happy to hear our service team could provide you with a positive experience. We look for...ward to seeing you back again! Sincerely, Crain Buick GMC of Springdale Team

  • 5.0 out of 5
    February 21, 2017

    We purchased a vehicle from Cabot and worked with our Salesman Tony Washington. We couldn't have asked for a better experience and a salesman that was... very detail oriented and very attentive to our litany of questions. We never purchased a vehicle that was so far away. Tony made it so simple with low stress and the delivery and paperwork side was made all too easy. If your looking to purchase a new vehicle, we highly recommend working with Tony and the Crain team in Springdale.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for leaving us this great review, Mark. We are very happy to hear that Tony was so helpful during your recent visit with us. We look forward... to seeing you back again in the future. Enjoy your new ride! Best Regards, Crain Buick GMC Of Springdale Team

  • 5.0 out of 5
    January 18, 2017

    Several great contacts but had to put off purchase.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thanks for your review! We are pleased to hear we could provide you with a postive experience. Please don't hesitate to contact or visit us if we can ...assist you with anything else. Best Regards, Crain Buick GMC Of Springdale Team

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