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Webb Chevy Plainfield

(964 reviews)
Visit Webb Chevy Plainfield
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (815) 676-0821 (815) 676-0821
Used (815) 676-5004 (815) 676-5004
Service (815) 676-0823 (815) 676-0823

Reviews

(964 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Webb Chevy Plainfield from DealerRater.

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Everything OK?

Everything OK? Just a little bit more communication with the people. that’s all she need it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us, we are sorry to hear that you are not completely satisfied and will have a Manager reach out to discuss this further.

Great customer service, friendly guys, knowledgeable.

Great customer service, friendly guys, knowledgeable. Listened to me. Exceeded my expectations. Will definitely come again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

Excellent professional service and sales experience.

Excellent professional service and sales experience. I always buy my cars at Webb and will continue in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us, we are glad to hear that your experience at Webb a good one, we look forward to seeing you again soon!

Webb Chevrolet is not just a car dealership, but

Webb Chevrolet is not just a car dealership, but friends. We would never go anywhere else. Michael Cummings was, is and always be our sales rep and friend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and 5 Stars, we truly appreciate it and hope to see you again

Everyone I worked was a pleasure to do business with.

Everyone I worked was a pleasure to do business with. Thank you for being so professional, and making a stressful buying experience not a stressful one at all. Thank you again Jason, Derek, and Patrick you were a big help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and 5 Stars, we truly appreciate it and look forward to seeing you again soon!

after 3rd time in service in few weeks,Service manager

after 3rd time in service in few weeks,Service manager did his best and went above and beyond to find all problems Car is working great Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and 5 Stars, we truly appreciate it and hope to see you again soon.

The experience was great from beginning to end .

The experience was great from beginning to end .very helpful and fast . Very welcoming. Explains everything to a T . Funny and does what he can to make sure you leave in the car you came looking for .. over all wonderful experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and 5 Stars, we truly appreciate it and hope to see you again soon.

Somebody give this man a raise!

Somebody give this man a raise! Beyond happy with his customer service! Was not too convinced in visiting this dealer but I am glad I did. Mike understood the assignment of what my husband and I were looking for. I am now loving my new vehicle. Big thanks Mike!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

Great dealership!

Great dealership! Wonderful to deal with! Pleasant experience! Will recommend to anybody looking to buy a car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and 5 Stars, we truly appreciate it and hope to see you again soon.

Valeria was so kind and a humble person when she was here

Valeria was so kind and a humble person when she was here explaining and helping us out I recommend her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and 5 Stars, we truly appreciate it and hope to see you again soon!