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Salesman was Luis. He was very helpful and answered all of my questions honestly. Very happy with my new truck. I will recommend this dealership to friends.
Hi Robert, we're happy you found our staff to be so supportive during your experience here at Gray Chrysler Dodge Jeep Ram. Thanks again for the recommendation, and have an amazing day!
Service is Awful and over priced this is why they lost...
Service is Awful and over priced this is why they lost the Cadillac dealership. Don't wast your time. I replaced a air suspension pump six days prior only to be told I needed a new pump for nine hundred installed and they would start there xxx. It ended being a loose connection Cost $ 146.00
Friendly and efficient
We were new to the area and needed state inspection within a week. A nearby mechanic was too busy to take our car that quickly, so we tried calling Gray Chrysler. Gray was able to get us in within 2 days. Staff was friendly and appointment took only an hour. No hard sell on additional services that I usually get at dealerships. I requested an oil change which they completed. No other work needed for inspection. We will use Gray again.
Dan, thank you for your kind review; we are happy to pass along your comments to the team here at Gray Chrysler Dodge Jeep Ram! We look forward to your next visit! Take care!
Worse experience!!! High turn over rate of people in show...
Worse experience!!! High turn over rate of people in show room...Took 7 visits to complete a buyout for a Lease! Do not reply to emails, make appointments then tell you they didn't know about, or the person you need was not there that day. Took 3 hours to complete the buyout process and that was after we secured a buyout loan on our own and had all the checks. They only needed to complete some paperwork. Stay away take your business elsewhere!!!
Worst experience ever!! Lies and jerk you around. Have a HIGH Turnover rate is showroom. Took 7 visits to showroom to do a Lease Buyout... tell you the person is t there to do paperwork, cant get info at this time, do not do buy outside at end of month, do not answer emails, make appointments and then not there when u show up ...Blow u off as soon as they find out you dont want anything they trying to sell. Took 3 hours on last visit to do buyout paperwork, not like they had a bunch of people in the show room, this is After we did all the work ourselves to secure a loan. Always have hidden fees!!!
We are about to head down to their store. Since because of all the negative comments. I'm sure that they will treat us like that too. I am sorry .
I was told I had to come in for the trade in value. I gave them all the information about my situation on the phone. After I made a 2 hour drive was told they couldn’t make any sales. Asked for my license, just to find out they get money just for having a customer come to the store.
Great experience working with folks at Gray Jeep. Bianca and Greg were very knowledgeable, patient and easy to do business with. I felt valued as customer, so way to go!!!
Awesome place and people!!
I can’t recommend this place enough!! Greg the manager took care of everything and James the salesperson was top notch!! Will definitely go again!! Thanks for making this purchase effortless and a pleasure!!
Jimmy, Thank You for your review!! Let me know if you have any questions or concerns in the future. Everyone here at Gray Chrysler Dodge Jeep Ram Thank you for your purchase and again we are so happy you had a great experience!! Greg
Bought a wrangler jk
Went browsing at a few dealerships, got quotes and wound up looking at gray Chrysler. I was immedietly helped by Tyler. Didnt pressure me or harass me like other places, but was great when it came time to selecting what was best for me. My credit wasnt where i wanted it to be, but he made sure I still got what i wanted and personally saw that the car had all the features I need and want. I would highly reccomend going here.