Gray Chrysler Dodge Jeep Ram

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2.4
(38 reviews)
Visit Gray Chrysler Dodge Jeep Ram
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–6:00pm
Sunday Closed
New (888) 549-4150 (888) 549-4150
Used (888) 711-4036 (888) 711-4036
Service (888) 736-6512 (888) 736-6512

Inventory

See all 35 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2017.
Here at Gray Chrysler Dodge Jeep Ram we strive to meet each of your automotive needs by providing friendly service precise attention to detail and of course a superb selection. So whether you're in the market for a new or used model a replacement part or you just need a quick oil change be sure to make our Stroudsburg Pennsylvania dealership your first and only stop. The fun of something new doesn't have to end when you drive your car truck or SUV off our dealership's lot. We have many ways to keep your car fresh and your driving experience exceptional.
The service never stops once you visit us here at Gray Chrysler Dodge Jeep RAM!

Reviews

2.4
(38 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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4.0

Great Dealership!!

Salesman was Luis. He was very helpful and answered all of my questions honestly. Very happy with my new truck. I will recommend this dealership to friends.

Dealer response

Hi Robert, we're happy you found our staff to be so supportive during your experience here at Gray Chrysler Dodge Jeep Ram. Thanks again for the recommendation, and have an amazing day!

1.8

Service is Awful and over priced this is why they lost...

Service is Awful and over priced this is why they lost the Cadillac dealership. Don't wast your time. I replaced a air suspension pump six days prior only to be told I needed a new pump for nine hundred installed and they would start there xxx. It ended being a loose connection Cost $ 146.00

5.0

Friendly and efficient

We were new to the area and needed state inspection within a week. A nearby mechanic was too busy to take our car that quickly, so we tried calling Gray Chrysler. Gray was able to get us in within 2 days. Staff was friendly and appointment took only an hour. No hard sell on additional services that I usually get at dealerships. I requested an oil change which they completed. No other work needed for inspection. We will use Gray again.

Dealer response

Dan, thank you for your kind review; we are happy to pass along your comments to the team here at Gray Chrysler Dodge Jeep Ram! We look forward to your next visit! Take care!

1.0

Worse experience!!! High turn over rate of people in show...

Worse experience!!! High turn over rate of people in show room...Took 7 visits to complete a buyout for a Lease! Do not reply to emails, make appointments then tell you they didn't know about, or the person you need was not there that day. Took 3 hours to complete the buyout process and that was after we secured a buyout loan on our own and had all the checks. They only needed to complete some paperwork. Stay away take your business elsewhere!!!

1.0

Stay Away!

Worst experience ever!! Lies and jerk you around. Have a HIGH Turnover rate is showroom. Took 7 visits to showroom to do a Lease Buyout... tell you the person is t there to do paperwork, cant get info at this time, do not do buy outside at end of month, do not answer emails, make appointments and then not there when u show up ...Blow u off as soon as they find out you dont want anything they trying to sell. Took 3 hours on last visit to do buyout paperwork, not like they had a bunch of people in the show room, this is After we did all the work ourselves to secure a loan. Always have hidden fees!!!

1.0

Never Visit

We are about to head down to their store. Since because of all the negative comments. I'm sure that they will treat us like that too. I am sorry .

1.0

Horrible

I was told I had to come in for the trade in value. I gave them all the information about my situation on the phone. After I made a 2 hour drive was told they couldn’t make any sales. Asked for my license, just to find out they get money just for having a customer come to the store.

5.0

JL Rubicon

Great experience working with folks at Gray Jeep. Bianca and Greg were very knowledgeable, patient and easy to do business with. I felt valued as customer, so way to go!!!

5.0

Awesome place and people!!

I can’t recommend this place enough!! Greg the manager took care of everything and James the salesperson was top notch!! Will definitely go again!! Thanks for making this purchase effortless and a pleasure!!

Dealer response

Jimmy, Thank You for your review!! Let me know if you have any questions or concerns in the future. Everyone here at Gray Chrysler Dodge Jeep Ram Thank you for your purchase and again we are so happy you had a great experience!! Greg

5.0

Bought a wrangler jk

Went browsing at a few dealerships, got quotes and wound up looking at gray Chrysler. I was immedietly helped by Tyler. Didnt pressure me or harass me like other places, but was great when it came time to selecting what was best for me. My credit wasnt where i wanted it to be, but he made sure I still got what i wanted and personally saw that the car had all the features I need and want. I would highly reccomend going here.

Read all 38 reviews