Reviews
Paul's service was really good and efficient.
Paul's service was really good and efficient. I appreciated how attentful he was and he answered every question we had.
Paul's service was really good and efficient.
Paul's service was really good and efficient. I appreciated how attentful he was and he answered every question we had.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Paul was our sales consultant and he was great to work
Paul was our sales consultant and he was great to work with. Took his time answering any questions we had, wasn't pushy about the vehicle we were looking at and gave us time and space to discuss our options. Chris was our loan consultant and we appreciated his patience with us as it was a new purchase we had never made before. He took his time going over our loan and we never felt rushed. We would definitely do business again with Paul, Chris and the Dean Team of Saint Louis, Missouri.
Paul was our sales consultant and he was great to work
Paul was our sales consultant and he was great to work with. Took his time answering any questions we had, wasn't pushy about the vehicle we were looking at and gave us time and space to discuss our options. Chris was our loan consultant and we appreciated his patience with us as it was a new purchase we had never made before. He took his time going over our loan and we never felt rushed. We would definitely do business again with Paul, Chris and the Dean Team of Saint Louis, Missouri.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good place to buy a car.
Good place to buy a car. I knew what I wanted and Paul was very helpful and knowledgeable. I would definitely buy from Volvo maplewood again and recommend to family and friends. Thanks Paul.
Good place to buy a car.
Good place to buy a car. I knew what I wanted and Paul was very helpful and knowledgeable. I would definitely buy from Volvo maplewood again and recommend to family and friends. Thanks Paul.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Paul provided helpful and knowledgeable service at Volvo Cars St. Louis! Thank you for your recommendation, and we look forward to welcoming you back in the future.
Had a fantastic and fast experience.
Had a fantastic and fast experience. Paul was professional and clear about our trade in and purchase!
Had a fantastic and fast experience.
Had a fantastic and fast experience. Paul was professional and clear about our trade in and purchase!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Outstanding!! We're delighted to know that Paul at Dean Team Volvo Cars of St Louis provided you with a fantastic and a professional car buying experience. We greatly appreciate your support and your business. Congratulations on your new Volvo and please let us know if you need anything. Happy motoring!!
Paul was so helpful and made the entire process from
Paul was so helpful and made the entire process from purchasing our new vehicle to trading in our other car stress free. He was so nice, honest, and helpful. We picked up our new vehicle yesterday and couldn't be happier. I recommend anyone looking for a car to work with him!
Paul was so helpful and made the entire process from
Paul was so helpful and made the entire process from purchasing our new vehicle to trading in our other car stress free. He was so nice, honest, and helpful. We picked up our new vehicle yesterday and couldn't be happier. I recommend anyone looking for a car to work with him!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Paul made your experience at Volvo Cars St. Louis stress-free and enjoyable! Thank you for recommending him and enjoy your new vehicle!
Paul was great to work with!
Paul was great to work with! He was patient with us and helped us find exactly what we were looking for. He’s straight forward, determined and very kind. I would recommend anyone work with him to find their next car!
Paul was great to work with!
Paul was great to work with! He was patient with us and helped us find exactly what we were looking for. He’s straight forward, determined and very kind. I would recommend anyone work with him to find their next car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Abby, for your kind review!! We're delighted to know that Paul at Dean Team Volvo Cars of St Louis provided you with a helpful, straight forward car buying experience, all while getting you exactly what you were looking for. We greatly appreciate your recommendation's, support and your business. Congratulations on your new vehicle and please let us know if you need anything. Happy motoring!!
They were incredibly friendly and kind throughout the
They were incredibly friendly and kind throughout the process. Came looking for a specific car and they delivered.
They were incredibly friendly and kind throughout the
They were incredibly friendly and kind throughout the process. Came looking for a specific car and they delivered.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful feedback! We're delighted to hear that our team at Volvo Cars St. Louis provided an excellent experience. Enjoy your new vehicle!
Paul was phenomenal to work with.
Paul was phenomenal to work with. We walked in and we're immediately greeted and had the van ready to test drive. Very knowledgeable of the vehicle!
Paul was phenomenal to work with.
Paul was phenomenal to work with. We walked in and we're immediately greeted and had the van ready to test drive. Very knowledgeable of the vehicle!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hailey, we're delighted to hear that Paul provided such a great experience at Volvo Cars St. Louis! Thanks for sharing your positive feedback and enjoy the new ride!
Paul Thoman’s professionalism, enthusiasm, and tenacious
Paul Thoman’s professionalism, enthusiasm, and tenacious attitude was very much appreciated. His hard work & positive attitude made this deal happen, Brieana and I thank you! I commend Paul on his after sale service follow up & getting it done. Paul is a real “PLUS” in the Dean Team organization. Thanks Again…
Paul Thoman’s professionalism, enthusiasm, and tenacious
Paul Thoman’s professionalism, enthusiasm, and tenacious attitude was very much appreciated. His hard work & positive attitude made this deal happen, Brieana and I thank you! I commend Paul on his after sale service follow up & getting it done. Paul is a real “PLUS” in the Dean Team organization. Thanks Again…
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Paul provided such excellent service and made your experience at Volvo Cars St. Louis a positive one! Your kind words about his professionalism and follow-up are greatly appreciated. Enjoy your new vehicle, and thanks for choosing us!
Paul was absurdly pushy and refused to answer questions.
Paul was absurdly pushy and refused to answer questions. We could not even see the inside of the vehicle until he got all our contact information and began filling out a buyer form. Paul consistently left us to take a call or talk to a new customer who walked in. To talk to him we had to speak inside his recorded office. The car we wanted to see was knocking, had no gas, and was dirty. For a service to be completed which would hopefully fix the issue we would have to already buy the car. Overall I am disappointed with Paul as we were prepared to buy but his rudeness and the lack of care they have towards high-end vehicles made me rethink my purchase. The car dealership itself has its employees smoking outside of the front entrance. All of their pre-owned vehicles are sitting outside whether it be a Bentley, Porsche, BMW, or McLaren. Nobody offered us anything while we waited and the inside of the dealership was unclean and gross. Not to mention the car was listed way above Kelley Blue Book's value while being in awful condition.
Paul was absurdly pushy and refused to answer questions.
Paul was absurdly pushy and refused to answer questions. We could not even see the inside of the vehicle until he got all our contact information and began filling out a buyer form. Paul consistently left us to take a call or talk to a new customer who walked in. To talk to him we had to speak inside his recorded office. The car we wanted to see was knocking, had no gas, and was dirty. For a service to be completed which would hopefully fix the issue we would have to already buy the car. Overall I am disappointed with Paul as we were prepared to buy but his rudeness and the lack of care they have towards high-end vehicles made me rethink my purchase. The car dealership itself has its employees smoking outside of the front entrance. All of their pre-owned vehicles are sitting outside whether it be a Bentley, Porsche, BMW, or McLaren. Nobody offered us anything while we waited and the inside of the dealership was unclean and gross. Not to mention the car was listed way above Kelley Blue Book's value while being in awful condition.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car