Robert Basil Buick GMC Cadillac

Reviews

4.5 out of 5 4.5
113 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 17, 2018

    I traded in my 2015 sierra got a 2018 Sierra Experience was great service was great And painless it went smooth and yes I would go back

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks to you! We appreciate your kind review & your business!

  • 4.0 out of 5
    October 14, 2018

    I was in for my 7,000 mile oil change. Ieaseda 2017 Buick in 2018. Not exactly sure how the oil changes go as the at had 3,500 miles on it when I took... ownership. Service was fine. Time was Average but I was not happy with leasing a car that had that many miles on it.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Marilyn, thank you for the feedback. We appreciate it

  • October 2, 2015

    MY NEW CAR MAN MIKE ALIBISI WAS A PLEASURE TO DEAL WITH AND DID NOT WASTE MY SATURDAY BUYING A USED GMC YUKON THANKS MIKE

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    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    October 10, 2018

    Dropped my car off to get the windshield wipers looked at, mind you this is a vehicle that's been in and out of the shop purchased from this dealership.... When I dropped the car off at the appointment time I was told that there was many cars ahead of me and I would have to leave it there for the day serviceman called to tell me it would be $350+ to fix my wiper because the transmission was broken on it. I told them I did not want it to be repaired there and they said they were going to charge me $70 just for the diagnosis I asked them to talk to the manager about it seeing as how the car was purchased there and it's been in and out of the shop there for various problems they did nothing for me....I would not take your vehicle here!!!

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    October 5, 2018

    The online scheduling is terrific! The waiting room is comfortable and restrooms are clean. Could use better food options. Wait time was slightly over... an hour but car was washed as part of the oil change. Would get oil changed here again.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks to you, Wendy! Happy driving!

  • 1.0 out of 5
    September 28, 2018

    I will not be back $65 is too much for a oil change and the GMC I bought from you 5 months ago has a taillight that has water in and you won’t fix... it you want over $800 to take care of a part that should be warranty

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    August 23, 2018

    Buying or leasing a new vehicle can be a stressful experience, but my recent experience with Tony Mineo and Patrick Delia at Robert Basil was wonderful.... The whole process was so easy. I am totally enjoying my new GMC Terrain.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks Donna, we are so glad to hear it, happy driving!

  • 5.0 out of 5
    July 19, 2018

    On Tuesday, July 17, 2018, I purchased a 2016 Buick Encore. The salesperson Joseph M. Korhummel made the purchase a pleasant experience. He was very knowledgeable... and informative about my vehicle. He offered advice, service tips and information. I really appreciated his help and patience in purchasing of my Buick Encore. I would definitely recommend Basil family car dealership to family and friends.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks to you! We appreciate your recommendation!

  • 5.0 out of 5
    May 9, 2018

    Alicia was great in helping us out throughout the whole process couldn’t have asked for anything better! I would definitely recommend basil to friends... and family

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks Nick! We appreciate your recommendation!

  • 5.0 out of 5
    April 10, 2018

    My experience with Robert basil was great! I will refer my friends and family to their dealership for the future purchase of their cars also

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks to you, happy driving!

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