Reviews
Write a review"Most pleasurable car-buying experience yet"
Drove 4 hours from home to get to Hertz Car Sales in North Palm Beach, and the weekend trip was definitely worth it! Jovie Jose was awesome and kept the line of communication open, between the time I first expressed interest in a particular vehicle, to the time I was able to actually drive down a few days later and check it out/purchase it. Communicative, friendly, helpful, informative...thanks so much!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We always love to read words like friendly, helpful, and informative. Thank you for your 5-star review, Emily.
Awesome customer service!
Had the best experience at Hertz Palm Beach with Jovie. So friendly and great knowledge of all the cars and very honest advice on finding the best car to fit my needs!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're always glad to hear it. Thank you for your 5-star review.
Great service and great selection
Great customer service with Jovie and Kevin. Was able to view a great selection of cars and get one financed in under two hours with no problems. Great experience and great deal on a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your 5-star review, Peter.
Great Staff and Selection!
After a stressful two weeks of car shopping, Hertz was a great find. Their cars are in great condition and have very low mileage for the best prices I was finding. Our Hertz agent, Jovie, was an honest, informative guide who worked hard to ensure we were completely taken care of. Absolutely worth the time to at least go check out their selection and run a test drive or two.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're so glad to hear about positive experiences like this, and that you received the customer service you deserve. Thank you for your 5-star review, Tatum.
Fantastic place to buy a car and great service !
Hands down the best place to buy a car! The price out the door was below market value and the entire experience was smooth and friendly. Our salesman Jovie was without a doubt the best part of our experience. He was the complete opposite of the traditional pushy salesman. He was genuine and very straight forward about the whole transaction . We felt comfortable through the entire process and were impressed with kindness and professionalism. Thank you Jovie and Hertz for providing us with the perfect vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're so pleased to hear it. Thank you for your 5-star review.
Buyer
My sales Rep Jovie Jose was absolutely amazing! He helped make the process smooth and enjoyable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great place to get your dream car!
I went in today and was helped by the wonderful Jovie! He and the rest of the staff made getting me a newer car far less painful than I could have ever dreamed. He walked me through the process step by step and got me into the car of my dreams!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Worth the 60+ mile trip (and HOW!)
No nonsense, no frills, straight-forward, honest, upfront, patient, affordable, clean, genuine. Jovie = Fantastic salesperson and human. Highly Recommended. Ask for him by name. Philip - a perfect gentleman (and I NEVER say that about "the finance person"). Do your homework and the process is seamless. The dealer fee is not exorbitant. The inventory is clean and well-kept. The location is not meant to pamper, but to be amenable and help keep your costs down. When I have to rent a vehicle, it has almost always been Hertz. The cars are always mechanically sound, clean, and exactly what I pay for when I need it and the personnel typically good folks doing their jobs well. The same can be said for the cars on offer and the people behind the desks at this location. If you are in the market for a used vehicle, do yourself a favor and start your search here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jovie was great!
The buying experience I had was great! Jovie had so much patience with us even though we came back three times while making a decision. Will definitely be buying my next car through him!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Student
Great experience! It was a quick, easy, and painless way to buy a car. The staff was helpful and were detonated to help make the experience easier and faster for us. Thank you Hertz!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase