Lia Nissan of Saratoga

Never an issue. Walter is great, every time we go in to get service on either car they are fast, friendly and helpful. I recommend them highly!

Each time I have visited this dealership for service, I have been greeted with a smile from one of their Service Advisors. Celeste Hill is an asset to... the service department. She is a knowledgeable, customer focused person who goes out of her way to assist.

By far the best company to go through for a fair deal and amazing comstomer service and a fantastic bew car . . . .

Kyle Parent does a great job. The appointment was on time, and completed promptly. I took advantage of a discount coupon mailed to my home, and it saved... me money.

We purchased a vehicle at the end of March (?) With in the first week my vehicle was at the shop because of a very noticeable issue with the transmission.... It needed to be taken to a certified Honda dealer to have the issue fixed. (Thank god it was covered under Honda’s warranty) I’m not sure how the service department couldn’t tell their was an issue, my 8 year old could tell. I purchased the car with a dent on the passenger side door which they said they would try and fix but we had to bring it back at another time. I have 3 kids so unfortunately not an easy task and the dent was never fixed (my bad). The car was in less that 2 weeks ago to their service department for it’s “check up” or whatever they call it... they washed it and topped the fluids... so basically they did nothing. Now my electric door is broken, coincidentally the same door with the dent. When I called they nicely told me, too bad there isn’t anything they can do. Cool, thanks. Great customer service (insert sarcasm). I was told I can bring it to their service department to have it looked at. You mean the same service department that couldn’t tell the transmission had an issue? No thanks. I wouldn’t recommend this place for a used vehicle. Least helpful people I have ever dealt with and obviously the people in the service department aren’t doing their job. Update: I’ve been emailing all week, so far 3 different people with NO response! If your going to buy a Honda DONT. Go to a Honda dealership, they’ve already said the issue would have been fixed if purchased with them.

I received an appointment the day I called. I wanted a scheduled service performed. Did not meet the tech, but Kyle Parent informed me of his findings.... I appreciated the fact that he did not try to sell (scare) me into getting a brake job. Instead he gave me a fair assessment of how many miles I had left. Honesty goes a long way with me, hence the review.

I arrived about 5 minutes before closing...they were so gracious and provided top-notch service even though I am sure they were ready to start their holiday!!

I very happy Celeste Hill called me to set up a appointment to look at the new trucks. I was getting ready for a shower, when she called. It was a pleasurable... experience talking to Celeste Hill. I leased a 2019 Titan and I am loving it. Thank you Celeste.

Reliable. Very informative and excellent service. Would recommend lia nissan to family and friends for new car buying experience! My son came in few days... later and also purchased new vehicle!

Walk into the service office and greeted by Celeste Hill, who is super friendly and helpful. She explains everything and tells me me to go have a cup of... coffee and donut. Time now to get my car, she explains what they did on my car. I feel she is very knowledgeable and helpful to her clients. as always the place is immaculate inside and out. It is a pleasure to have my car sserviced here, 4 years now and still happy.