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Your Choice Auto Sales of Joliet

(325 reviews)
Visit Your Choice Auto Sales of Joliet
Sales hours: 9:00am to 7:00pm
Service hours: 9:00am to 7:00pm
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Sales Service
Monday 9:00am–7:00pm 9:00am–7:00pm
Tuesday 9:00am–7:00pm 9:00am–7:00pm
Wednesday 9:00am–7:00pm 9:00am–7:00pm
Thursday 9:00am–7:00pm 9:00am–7:00pm
Friday 9:00am–7:00pm 9:00am–7:00pm
Saturday 9:00am–7:00pm 9:00am–7:00pm
Sunday Closed Closed
(815) 215-2161 (815) 215-2161

Reviews

(325 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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TRUSTWORTHY DEALERSHIP!!!

Every one who helped us did a good job ! We will tell people that this is a place that can be trusted and held at their word ! which means a lot now a days

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very good experiance! good workers!

Had very good help looking for cars, and was very helpful with the results!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I'm a new customer of Your Choice Auto Sales

This was my first time as a customer at Your Choice Auto Sales & all I have to save is that I was treated like a king.The first manager that I dealt with on a test drive was Jesse Nunez & he was very much the professional,very polite,& very courteous with not only during our test drive,but the whole time that I was coming here to get my new used mini van.I also have to sing the praise's of the sale's lady that took care of my mother & myself,her name is Tuba. I had difficulty in meeting their asking price on the van I was looking at,but after talking at length to another manager by the name of Syiad,he was able to work out a deal with me on a price that I actually could afford.My situation was that I'd been waiting for a settlement check from my old mini van that had been hit,& then totaled by the opposing insurance agency.The problem was that I wound up being told by three diffrent Liberty Mutual Insurance agent's that I'd get my settlement check on a specific day,& I did'nt.So I had to call & talk to Tuba & Sam,& Syiad, to explain my sitiation to all of them,to ask them if they would hold the van for me until I actually DID get my check,so I then COULD come down to get my new van! The significance of all of this is that I had NOT put any money down on the van in order for them to hold it for me,because I did'nt have the fund's to do so! And YET,IN SPOITE of that fact, they did HOLD THE VAN FOR ME UNTIL I FINALLY did GET MY CHECK FROM LIBERTY MUTUAL iNSURANCE cOMPANY,WHICH TOOK A WEEK LONGER THAN IT WAQS SUPPOSED TO HAVE IN THE FRIST PLACE! THIS is why I say that I have treated like a kig by Your Choice Auto Sales,& ALL of their staff! I can NOT imagine any other dealership would have been willing to have worked with me in the manner that Your Choice Auto Sales has! For THAT reason,even though I live an hour away by highway,I have already told Tuba that when the time come's that I need another vehicle,that rest assured,thar God as my witness,that beyond a shadow of a doubt,I WILL return to Your Choice Auto Sales for my next vehicle,& yes,I will for sure ask fro Tuba to be my sale's laady once & nyet again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best customer service ever!!!

Great selection of cars, friendly, helpful sales people & good deal on cars. Jesse Nunez(our salesman) was very friendly & helpful. We will def. be back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very unprofessional

Came in and was ignored by at least 7 employees, once I finally got to speak to someone I asked to see a specific pick-up truck, I was told they would get the keys, 20 minutes later they came out with the keys. During this wait there were 2 employees constantly swearing very loud and thought it was funny. Now it has been another 20 minutes and still no vehicle to look at, so I walked outside and found them trying to get the vehicle to pull out, finally I told them to release the parking break and they got it out. The rods were knocking the cap on the pick-up leaks and the bed was full of water. I asked what else was wrong with the truck and was told I don't know it has been here a long time, on that note I left.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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My time at your choice auto

Jesse Nunez helped me to find my first car. It was a very quick process and I am very pleased with my car. He drove me and my grandma around the lot and was very polite, this was some of the best service I have had. I am very happy I came to them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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REMARKABLE GENERAL MANAGER!

We were very pleased with the purchase of our luxury vehicle at this location! Our devoted attention was given to us by the very kind and honest general manager, Mr. Naveed Karim! We were treated with the utmost respect and were done with the purchase of our car in a very timely manner! The staff there was also generous and respectful! We strongly recommend this location to anyone! Thank you and keep up the good work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Service

This dealership is very nice . Good service and clean and dependable cars . The dealer that sold me the car is Jesse Nunez . He made this experience very good . Will definitly be buying cars from them in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2011 Ford E-150 Cargo van

Jesse Nunez was great to work with. He was very professional and pleasant

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2005 HYUNDAI ELANTRA

I WAS SHOPPING FOR A CAR FOR MY DAUGHTER'S FIRST CAR AND LOOKING FOR A SAFE AND RELIABLE CAR. MY SALESMAN, JESSE NUNEZ WAS AWESOME!!!!! HE WAS VERY THOROUGH IN SHOWING ME CARS IN MY PRICE RANGE. I EXPECTED A TEST DRIVE AROUND THE BLOCK AREA, BUT HE LET ME DRIVE ABOUT 3 MILES INCLUDING ON THE EXPRESSWAY SO THAT I COULD GET A PROPER FEEL OF THE CAR. I DEFINITELY RECOMMEND JESSE NUNEZ AND YOUR CHOICE AUTO SALES.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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