Reviews
Write a reviewI got a great deal on a 2017 Jeep Grand Cherokee
I had a great experience with my new vehicle purchase. Lindsay Kettenhoven was very helpful with my initial questions and leading the way to my purchase. I met with Ben Klein on two different occasions and I couldn't be more happy with all of his help on the questions I had and the test drive. Ben is a great example of what a salesmen should be, not pushy just there to answer your questions. The finance part of the deal was great with Randal Files he made the process fun and informative and very fast and complete! I felt as though I got a fair price for my trade in and a great deal on my 2017 Jeep Grand Cherokee!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Extremely Pleased
I have never had a good car buying experience until now!! Klein's showed me what great above and beyond customer service was all about!! I was super impressed how the salesman (Josh) was not super pushy about forcing me to purchase a vehicle, like most salesman are. After finding the vehicle I was in love with, they had me in and out within a couple hours. The only negative thing I have to say about my experience with Klein's was, they messed up my paperwork so I had to drive back to Klein's which is 40 minutes one way to sign paperwork again that took 5 seconds. I was not too happy about that!! Over all I would recommend Klein's. Thank you!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Almost all positive
Since I was getting a truck, all my fiancee wanted was an IPad and a BIG red bow that she was told she would get. She was told, while signing our papers none the less, that she couldn't have either. Seemed a small price to pay with the amount of money we had just spent!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Great customer service
I would recommend this company we went to take a car for the test drive loved it and with a Lotta laughs and some paperwork we picked up our new car everybody was nice to talk to I will recommend this place and go back myself in the future for my husband’s truck thank you Ben Klein and Randal Files Thanks for the gas :-) Cathy n Rich Wierzba
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Review
I had a great experience working with the people there. They were very helpful and made the process ever easy and fast. I would go back again if I need a new car.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Great service
Very down to earth dealership, looking out for the customer for the right reasons. Very willing to work with you and help you get a good deal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome experience!
We leased a new truck and couldn't be happier! Everything was so quick and easy, and they took the time to answer all of our questions and make sure we were happy. Everyone was friendly and helpful!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review, It means a lot to us. We are glad to hear that your experience was a great one, and we hope you are enjoying your new Ram.
Thank you for taking the time to write such an awesome review. We look forward to working with you again in the future.
Best buying of a vehicle experience ever!
I was very impressed with the dedication, customer service, and knowledge of both Randall and Josh that I worked with at Klein auto. They made my buying experience enjoyable! I would definitely recommend them to someone wanting a new realiable vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review. We appreciate the opportunity to serve you and look forward to working with you again in the future.
Awesome customer service
Josh was a awesome Customer Service sales person.Very friendly and most of all honest.Highly recommend Klein GM.We drove 70 miles to look at our car and it was well worth, very Professional group of people. Thank you Klein GM for everything! Mason, Jenny and Paul Gray.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review. We hope you are enjoying your new vehicle and look forward to working with you in the future.
Kurt Wagner was our sales
He and the rest of the people treated us like family. I would send any person looking for a new or used vehicle. Great to due business with. Thank You Dick & Mary
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review. We appreciate the opportunity to serve you and look forward to working with you again in the future.