Reviews
Write a reviewScrew this place
Terrible. Bought a car in March of 22’. Touch screen didn’t turn on at all and DVD players didn’t work so they said they would fix it by the end of the week. 6 weeks later it finally gets done after numerous calls to them. But wait, it still doesn’t work! They were able to get the screen ON but the actual touch part still doesn’t work and they only fixed one of the tv screens. We told them about our issue and they have absolutely ghosted us! Literally will not return any of our calls or get back to us. We signed a contract saying they would fix it all. They are such a nightmare to work with. Beware. Will never work with them again
Screw this place
Terrible. Bought a car in March of 22’. Touch screen didn’t turn on at all and DVD players didn’t work so they said they would fix it by the end of the week. 6 weeks later it finally gets done after numerous calls to them. But wait, it still doesn’t work! They were able to get the screen ON but the actual touch part still doesn’t work and they only fixed one of the tv screens. We told them about our issue and they have absolutely ghosted us! Literally will not return any of our calls or get back to us. We signed a contract saying they would fix it all. They are such a nightmare to work with. Beware. Will never work with them again
- Customer service 2.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Ghosting customers is just odd
Absolutely horrid. I went and got financing for a car I was going to buy and they ghosted me! A car dealership ghosting customers?! Who does that?
Ghosting customers is just odd
Absolutely horrid. I went and got financing for a car I was going to buy and they ghosted me! A car dealership ghosting customers?! Who does that?
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Had lots of problems with both of our company truc
Went in with both of our chevy trucks. Took awhile to get a call back but spoke with a Mike who was a tech and he helped out tremendously. Good customer service and all of the problems are fixed. Happy to have a good mechanic shop in town finally!
Had lots of problems with both of our company truc
Went in with both of our chevy trucks. Took awhile to get a call back but spoke with a Mike who was a tech and he helped out tremendously. Good customer service and all of the problems are fixed. Happy to have a good mechanic shop in town finally!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service on the road
I was on a multi state trip with grandkids and miles over an oil change for mt grand caravan. I found Tate autoplex un Carlsbad as a walk-in. They were fantastic even though they were busy and i had no appointment they fit me right in and completed the job in a short time. Even though they were not my nirmal dealership they were great and very friendly. Thank you for your fantastic service
Service on the road
I was on a multi state trip with grandkids and miles over an oil change for mt grand caravan. I found Tate autoplex un Carlsbad as a walk-in. They were fantastic even though they were busy and i had no appointment they fit me right in and completed the job in a short time. Even though they were not my nirmal dealership they were great and very friendly. Thank you for your fantastic service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bordering on criminal
Absolutely the worst automotive experience of my life. 3 overlapping warranties on a 1 year old truck and they still tried to extort $2000. The truck sat in the shop for 3 weeks while they tried to dupe the warranty companies by wanting to replace a bunch of parts that they never even tested. Claimed park assist sensors were bad and they never even unplugged them to look at them. Claimed wiring harness was bad and they never disconnected to test. This place is all about stealing from whom ever dares walk through their door. STAY AWAY
Bordering on criminal
Absolutely the worst automotive experience of my life. 3 overlapping warranties on a 1 year old truck and they still tried to extort $2000. The truck sat in the shop for 3 weeks while they tried to dupe the warranty companies by wanting to replace a bunch of parts that they never even tested. Claimed park assist sensors were bad and they never even unplugged them to look at them. Claimed wiring harness was bad and they never disconnected to test. This place is all about stealing from whom ever dares walk through their door. STAY AWAY
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
stir clear
Zero customer service. Constant run around and false promises. Had to call Chrysler to get anything done.
stir clear
Zero customer service. Constant run around and false promises. Had to call Chrysler to get anything done.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Don't go to this dealer! !
There is no customer service at this location. It's horrible to go here. I recommend you avoid this place.
Don't go to this dealer! !
There is no customer service at this location. It's horrible to go here. I recommend you avoid this place.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase