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Classic Chrysler Dodge Jeep RAM of Goldsboro

(651 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
2016 consumer dealer award
View 1 awards
2016 consumer dealer award
New (866) 699-9733 (866) 699-9733
Used (855) 349-3928 (855) 349-3928
Service (855) 618-9739 (855) 618-9739

Reviews

(651 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Classic Chrysler Dodge Jeep RAM of Goldsboro from DealerRater.

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Does not respond back and false prices advertised

Tried reaching sales Dept and was asked to leave a number to call back with. Called me during work and left message. I called back after work and same thing, leave number and will call you back. It is impossible to call and get a sales person right then. Over the weekend I stopped by and sales person asked if we needed help. I was interested in a charger and when I asked where the one advertised online was for $21K, he looked at me like I was crazy and said msrp was $30K and he had know idea. Not playing the bait and switch games so we left and won't be going back.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Online bait price

Very disappointed with wasting time at dealership! Advertised price online were just lies. Why the f!!! put a price that isn’t what it is!!! At least salesman was good

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Don't waste your time!

I wish that I could give less than a one star rating. This place is a complete joke! Unprofessional, unorganized and inexperienced sales people topped off with a very rude general manager and deceptive online pricing made my attempt at purchasing a new truck an absolute nightmare. The price on the internet was $28,320, get to the dealership it goes to $41,820. Then you talk to the general manager and the price goes to over $44,000! I asked him about his deceptive online pricing and he told me that he has to be competitive online. I did make a purchase elsewhere. I would highly recommend that anyone trying to make a new car purchase save their time and frustration by doing the same.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Shop around before going here!

I wish that I could give less than a one star rating. This place is a complete joke! Unprofessional, unorganized and inexperienced sales people topped off with a very rude general manager and deceptive online pricing made my attempt at purchasing a new truck an absolute nightmare. The price on the internet was $28,320, get to the dealership it goes to $41,820. Then you talk to the general manager and the price goes to over $44,000! I asked him about his deceptive online pricing and he told me that he has to be competitive online. I did make a purchase elsewhere. I would highly recommend that anyone trying to make a new car purchase save their time and frustration by doing the same.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have been lied to from the beginning! A very shady dealers

I went down to look at a truck that had been quoted a price! When I got there the person I spoke with was no where to be found the manager said it was not the price it was the price if you qualify for every rebate! Like a fool I still gave them a shot shame on me it has been lies lies and more lies. Waiting for my registration which they lied and said they had done! Checked with registry and found out it has not been done. So I have a truck I can’t drive without a registration and now the I insurance will be canceled because it isn’t registered! A brand new truck and it sits in driveway giving one star because you have to give something or you can’t post it

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bought SUV from will Whitfield

Thanks to will Whitfield ,helped me on a purchase I made,very helpful and respectful I will definitely buy more from this dealer very friendly place

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I responded to an ad from car.com

The sales person did know which car even after I gave stock number, also the price she gave was 10k more than advertised.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Outstanding Experience!

Sales staff was excellent! Went in looking a company vehicle for my husband and decided to purchase two cars. One for business and one for personal use. Thank you Classic Chrysler Jeep Dodge Ram for your superb service. We look forward to doing business with you again in the future. Angela & Gary Arnette

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome Experience!

My experience was terrific & I walked through the front door at 10:30 a.m. & drove away at 2:00 p.m.! The staff was excellent and our sales representative, Will Whitfield, was just a great person to work with on our purchase. He is very people-oriented and no-stress. Highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Service, Polite and Professional Staff

After looking for a vehicle for several months we decided to drive the 70 miles and visit Classic Chrysler. From the time we arrived the staff made me and my family feel at home. They did not pressure us into a vehicle and made sure that the vehicle was the one we were comfortable with and suited our needs. We did end up buying a vehicle, however, if we didn't I still would recommend the dealership to anyone. They were professional, and friendly. Tim Jones and his complete staff went over and above to get us into the vehicle we wanted and to get us financed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.