Reviews
Bought a new Jeep Gladiator.
Bought a new Jeep Gladiator. Our sales person Joey was great. The process was easy and no stress. Everyone we spoke with was polite and caring.
Bought a new Jeep Gladiator.
Bought a new Jeep Gladiator. Our sales person Joey was great. The process was easy and no stress. Everyone we spoke with was polite and caring.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I had a great experience.
I had a great experience. The deal was great and the associates there were helpful. Great place to buy a used or new car. Shout out to my guy Tyler the great sales man. Thank you guys for everything.
I had a great experience.
I had a great experience. The deal was great and the associates there were helpful. Great place to buy a used or new car. Shout out to my guy Tyler the great sales man. Thank you guys for everything.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Newnan Peachtree Chrysler Dodge Jeep Ram! Please don't hesitate to reach out if there's anything additional we can do for you.
Great work by a great team!
Great work by a great team! Great communication and the car was cleaned when returned. Plan on getting many years more out of a great truck.
Great work by a great team!
Great work by a great team! Great communication and the car was cleaned when returned. Plan on getting many years more out of a great truck.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello James, we're happy you found our staff to be so supportive during your experience here at Newnan Peachtree Chrysler Dodge Jeep Ram. Please don't hesitate to reach out if there's anything additional we can do for you.
My experience at Newnan Chrysler was frustrating and,
My experience at Newnan Chrysler was frustrating and, frankly, deceptive. Throughout negotiations, the salesperson repeatedly quoted a 3.9% interest rate ? even at 84 months ? and requested my credit score to see if he could offer a better deal. I submitted documentation showing a credit score over 800. After that, I was told they could meet my target monthly payment. What I wasn?t told ? and what was deliberately withheld ? was that the actual interest rate had jumped to 5.5%. This was not disclosed in any of the prior communication. When I asked about the rate during initial signing, I was told I?d ?find out during the finance portion.? That kind of evasiveness is unacceptable, especially when dealing with major financial commitments. After the sale, I was contacted and asked to return to sign new paperwork for a ?missed? $1,000 rebate ? supposedly an oversight. I was told to bring documentation for my trade-in and that the new paperwork would be ready. It wasn?t. Despite calling ahead and giving them a full week to prepare, I waited over 30 minutes with nothing to sign. I walked out. To make matters worse, the salesperson mentioned this was due to a better offer from Stellantis ? but my original financing was already through Stellantis. That explanation made no sense. The day after I refused to re-sign, new documents were uploaded to my Stellantis account ? without my consent and without any explanation. I called Stellantis directly, and they couldn?t tell me what was changed or why it was updated. This kind of behavior ? lack of transparency, evasiveness during financing, and apparent document changes after the fact ? should raise red flags for anyone. Based on my experience, I strongly recommend avoiding this dealership. They do not operate with honesty or professionalism.
My experience at Newnan Chrysler was frustrating and,
My experience at Newnan Chrysler was frustrating and, frankly, deceptive. Throughout negotiations, the salesperson repeatedly quoted a 3.9% interest rate ? even at 84 months ? and requested my credit score to see if he could offer a better deal. I submitted documentation showing a credit score over 800. After that, I was told they could meet my target monthly payment. What I wasn?t told ? and what was deliberately withheld ? was that the actual interest rate had jumped to 5.5%. This was not disclosed in any of the prior communication. When I asked about the rate during initial signing, I was told I?d ?find out during the finance portion.? That kind of evasiveness is unacceptable, especially when dealing with major financial commitments. After the sale, I was contacted and asked to return to sign new paperwork for a ?missed? $1,000 rebate ? supposedly an oversight. I was told to bring documentation for my trade-in and that the new paperwork would be ready. It wasn?t. Despite calling ahead and giving them a full week to prepare, I waited over 30 minutes with nothing to sign. I walked out. To make matters worse, the salesperson mentioned this was due to a better offer from Stellantis ? but my original financing was already through Stellantis. That explanation made no sense. The day after I refused to re-sign, new documents were uploaded to my Stellantis account ? without my consent and without any explanation. I called Stellantis directly, and they couldn?t tell me what was changed or why it was updated. This kind of behavior ? lack of transparency, evasiveness during financing, and apparent document changes after the fact ? should raise red flags for anyone. Based on my experience, I strongly recommend avoiding this dealership. They do not operate with honesty or professionalism.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we are sorry to learn that your visit to Newnan Peachtree Chrysler Dodge Jeep Ram did not live up to your expectations. Although we are not used to getting reviews like this, we take them seriously and would like you to know that if you give us the chance we will do everything possible to make it up to you. Please reach out to us when you can so we can address this situation directly. Thank you!
got my oil change and tire rotation on 7/12/25!
got my oil change and tire rotation on 7/12/25! everything was great! preston was awesome as always! thank you for the fast service and taking great care of my jeep!
got my oil change and tire rotation on 7/12/25!
got my oil change and tire rotation on 7/12/25! everything was great! preston was awesome as always! thank you for the fast service and taking great care of my jeep!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Dorothy, we're glad to hear our staff took such great care of you! Here at Newnan Peachtree Chrysler Dodge Jeep Ram we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
I wouldn?
I wouldn?t recommend this place to anyone. The manager Trevor was very rude and dismissive. Also they sold me a dirty car had to leave the car and come back the next day to get it only to come back to now the tire light being on.
I wouldn?
I wouldn?t recommend this place to anyone. The manager Trevor was very rude and dismissive. Also they sold me a dirty car had to leave the car and come back the next day to get it only to come back to now the tire light being on.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Trevon, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us to share more details about your visit so we can make things right.
Found great commonality with several persons whom work at
Found great commonality with several persons whom work at the dealership. The conversation turned to be impactful and I?m thankful to have come across this team, not too mention they took met all my vehicle requests!
Found great commonality with several persons whom work at
Found great commonality with several persons whom work at the dealership. The conversation turned to be impactful and I?m thankful to have come across this team, not too mention they took met all my vehicle requests!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're glad to hear our staff took such great care of you! Here at Newnan Peachtree Chrysler Dodge Jeep Ram we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Terry Coleman was my service representative.
Terry Coleman was my service representative. He is very professional, responsive, and provided great service and updates. Represents the service department very well. My service was for a recall item. The vehicle was delivered in a timely fashion.
Terry Coleman was my service representative.
Terry Coleman was my service representative. He is very professional, responsive, and provided great service and updates. Represents the service department very well. My service was for a recall item. The vehicle was delivered in a timely fashion.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Cheyenne, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Terrible experience they cannot communicate and do not
Terrible experience they cannot communicate and do not honor warranties that they lied about. Preston in service as well as Jeff in finance are awful.
Terrible experience they cannot communicate and do not
Terrible experience they cannot communicate and do not honor warranties that they lied about. Preston in service as well as Jeff in finance are awful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jeremiah, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to discuss this with you. Please reach out to us at your earliest convenience to discuss how we can turn your experience into a positive one.
Customer service is great.
Customer service is great. My advisor Terry is the best. He?s very personable and remembers me every time I come in. That says a lot about their commitment to good customer service.
Customer service is great.
Customer service is great. My advisor Terry is the best. He?s very personable and remembers me every time I come in. That says a lot about their commitment to good customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Angela, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.