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The people at Ashland Auto are very friendly and the vehicle was below Kelly Blue Book price. They found us exactly what we were looking for at a great... price. Not only have they gained a forever client, but I will send anyone I know to them only. I'm highly impressed.
Had a great experience with Ashland Moter co bought car number two from them. They treat you like family and tell you about the cars.
Had a great experience with ashland auto sales this past weekend. No pressure, very informative on vehicles I had questions about, and put customer first... - great experience and my son came away thrilled with the car we were able to purchase.
No other words can describe the salesmen and the cars of Ashland Auto Sales. I looked for over 3 years for the perfect car of my dreams and found it at... Ashland. From the moment I stepped into the office and spoke with Mel, I knew he was a man of integrity and honest. He worked with me on my trade-in and I can say without hesitation that this is the first time I have dealt with a car salesman that stood by his word and his cars. I am more than satisfied with my purchase of a 2007 Lexus LS460; which I got at a competitive price. Thank you Mel and Ashland Auto Sales. I can not recommend this dealership more highly. They are truly one in a million. Do NOT waste your time with other used car dealerships, go to Ashland first! You'll get a great deal, at a fair price, from a professional and courteous staff.
I was going to purchase a 2013 ford focus from them for $7100. I took the vehicle to jefferson city to Joe Machens to have it checked just to be sure.... They indicated the car was fine except for an airbag light being on. I returned with the car to the dealership where we agreed they'd replace the sensor which was missing on the airbag and I'd, then, buy the car. The next day, I called back. They informed me they had sold the vehicle to someone else. I was beyond angry. I spent $105 to have it checked at Joe Machens. For $200 more, they sold me out. Needless to say, I'll never do business there again.
Customer service was excellent, facility amazing. I would love to try and do service with you-all. Extremely excellent service. God's Blessings ¿
Just bought a vehicle there last week. Very good experience! Fixing my concerns promptly. Will buy from again
I contacted Ashland Auto Sales regarding what appeared to be a good quality BMW. I told them I was coming from Kansas City which is 2+ hours away. The... sales person assured me that, "He knew the vehicle personally, and that I would be very impressed." He said that the vehicle was in excellent condition inside and out. When we arrived, we found that the seams on the seats were completely untied--an issue that was not indicated on the pictures. On our test drive we found that it was a smoker's car and had a constant smell. Finally, the shift knob came off in my hand during the drive. I don't think the sales person knew this car personally and i thought it was a waste of time going. In fairness, I want to add that the price was not too high, but the quality truly was low.
I contacted the dealership to ask questions about a vehicle they had for sale. I wanted to be sure it would meet our needs before making a trip since... this is not close by. The dealer called me and was happy to answer my questions with honest answers. I didn't end up selecting that car but I greatly appreciate their honesty. They could have glossed over problems and left me driving 3 hours only to be disappointed with the car in hopes of still selling me something. Thanks :)
I didn't end up choosing to buy the car, but I appreciate the fact they did not pressure me.