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Santiago Auto Mall Corp.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (22 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (22 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great used car dealer!

We as a family have bought 3 cars from Santaiago auto mall within 6 months. With out a doubt, one of the top used car dealers in the Bronx. What i like most about the dealer is the personal attetion you get when you walk in the door they treat you with class and respect. When i got there i was never rushed or persued to buy something, Kelvin (sales manager) helped me every step of the way from showing me every car i was interested in to handing me the keys to take the car home. Pricing is fair, no hidden fees, straight to the point transaction. Fininacing was smooth and it a easy buy. Loved working with these guys they would always have my business. I would recomend santiago auto mall to all my friends and family. A+ rating..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience

I had a great experience at this dealership...the salesman was very helpful in assisting me to find the perfect car for my family and the entire staff was very patient and kind towards my kids during the paperwork process. The owner was very helpful and even after taking the car off the lot the dealership was happy to help me with any questions or concerns:)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service!

I'm I very satisfied with the treatment for Santiago Auto Mall, truly professional staff, happy with my vehicle and the way they handle business, I truly recomend this dealer ship with my eyes close!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

Its a great place to come buy a car i got all my questions answered and got a car with a very good price

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very Happy

Despite being in here for about an hour, Alex provided us with great customer service and great deal at that. We are very happy with the experience here at Santiago Auto Mall and would recommend it!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your Purchase Derrik. Hope you and your family have a great experience.

pre owned car

very pleased with the sale process and the car sales person, Mr.Felix Ynfante

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your purchase.

Great buying experience

From the first moment I met Felix, he guided me from beginning to end with my new Enclave. He listened to my needs and wants and helped me pick a vehicle within my budget, for my family. I recently learned that other families in my building have used Santiago for their families car needs and I have yet to hear a negative review. I would buy another from Felix any day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for choosing Santiago Auto Mall as your car dealer.

We bought a new car

we are very satisfy with the new car.. good service... good car. We went to Santiago Auto mall without credit and we finally have a 2011 ford escape and the payment are affordable. Ask for Felix Ynfante...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the purchase, you guys were great customers

great service

i was very satisfied with the service that i got when i came to purchase my vehicle. they were very polite and helpful and i didn't feel like i was pressured into making any commitment that i didn't want to. all in all it was a pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank You Leslie for the purchase, hope you enjoy it man.

Happy with my 2008 Acura MDX

Me and my wife bought a SUV and it was in excellent condition, the customer service by Alex Ynfante is very professional, we recommend SANTIAGO AUTO MALL they are the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Glad you are happy with your purchase.