Reviews
Easy to work with and honestly will go back to him if I
Easy to work with and honestly will go back to him if I look to upgrade my car!! Thanks Shawn!! Another one who did an amazing job was Shacobie! Really helped me with what I needed and just a great person overall!! If you ever need to get a car from this dealership I would asked for Shawn or Shacobie!! 11/10
Easy to work with and honestly will go back to him if I
Easy to work with and honestly will go back to him if I look to upgrade my car!! Thanks Shawn!! Another one who did an amazing job was Shacobie! Really helped me with what I needed and just a great person overall!! If you ever need to get a car from this dealership I would asked for Shawn or Shacobie!! 11/10
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tyler, thank you so much for the amazing review! We’re honored you had such a positive experience with both Shawn and Shacobie — they’re truly passionate about helping guests find the right vehicle without pressure or hassle. Your “11/10” means the world to us! We’re proud to offer an elevated, no back-and-forth experience with transparent pricing, no dealer fees, and a team that genuinely cares. When you're ready to upgrade, we’ll be right here to help make it just as smooth. Thanks again for your trust and for recommending Shawn and Shacobie — we can’t wait to see you again!
Very knowledgeable and friendly service.
Very knowledgeable and friendly service. Shawn was great and the price was very fair for my Jeep.
Very knowledgeable and friendly service.
Very knowledgeable and friendly service. Shawn was great and the price was very fair for my Jeep.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words! We're so glad Shawn made the experience easy and enjoyable. We pride ourselves on offering fair pricing, no dealer fees, and an elevated one-person process with no finance office or pressure. Enjoy your Jeep, and welcome to the Rickenbaugh INFINITI family! – Chris McNeal, General Manager
Shawn was awesome to work with and did a great job
Shawn was awesome to work with and did a great job explaining everything! The entire team at Rickenbaugh is very nice and helpful. I highly recommend this dealership and plan to buy all my vehicles from them.
Shawn was awesome to work with and did a great job
Shawn was awesome to work with and did a great job explaining everything! The entire team at Rickenbaugh is very nice and helpful. I highly recommend this dealership and plan to buy all my vehicles from them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kim, thank you so much for the wonderful review! Shawn is a true pro, and we're happy to hear he made the process easy and informative. We’re proud of our entire team for delivering the kind of experience that earns your trust. With our no dealer fees, elevated one-person process—no finance office and no pressure—we’re here to make car buying simple and enjoyable. We’re honored to have earned your future business! – Chris McNeal, General Manager
Stan is the man, friendly and really makes you feel like
Stan is the man, friendly and really makes you feel like you're doing business together rather than being on opposite sides of the transaction. Thanks for the great new Forester!
Stan is the man, friendly and really makes you feel like
Stan is the man, friendly and really makes you feel like you're doing business together rather than being on opposite sides of the transaction. Thanks for the great new Forester!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the fantastic review! Stan is all about creating a genuine, collaborative experience—because at Rickenbaugh INFINITI, we believe in doing business differently. With no dealer fees, an elevated, no back-and-forth buying process, and no finance office, your time and trust are always respected. Enjoy that new Forester, and let us know if there’s ever anything else we can do for you! Chris McNeal General Manager, Rickenbaugh INFINITI
Shawn was over the top helpful!
Shawn was over the top helpful! Appreciated he had most everything ready before I even arrived. He was very communicative by text and in person.
Shawn was over the top helpful!
Shawn was over the top helpful! Appreciated he had most everything ready before I even arrived. He was very communicative by text and in person.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We’re so glad to hear that Shawn made your used car purchase seamless and stress-free. His proactive communication and attention to detail are exactly what we strive for as part of our Elevated Experience. With no back and forth, no dealer fees, and a one-person buying process, we’re committed to making every purchase as smooth as possible. Congratulations on your new vehicle, and we appreciate the opportunity to serve you! -Chris McNeal, General Manager
Shawn was amazing, he makes so easy to buy new car , I
Shawn was amazing, he makes so easy to buy new car , I get out of the dealer in 30 minutes with my new car
Shawn was amazing, he makes so easy to buy new car , I
Shawn was amazing, he makes so easy to buy new car , I get out of the dealer in 30 minutes with my new car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review! We’re so glad to hear that Shawn made your car-buying experience effortless and efficient. At Rickenbaugh INFINITI, our one-person buying process, no dealer fees, and no back-and-forth pricing ensure a seamless experience—getting you in and out in as little as 30 minutes. Congratulations on your new car, and we appreciate the opportunity to serve you! -Chris McNeal, General Manager
Very courteous, professional and helped us get what we
Very courteous, professional and helped us get what we needed. Will be back when we need another car.
Very courteous, professional and helped us get what we
Very courteous, professional and helped us get what we needed. Will be back when we need another car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We’re delighted to hear that Shacobie provided a courteous and professional experience while helping you find exactly what you needed. At Rickenbaugh INFINITI, we’re committed to making every purchase seamless with our one-person buying process, no dealer fees, and no back-and-forth pricing. We look forward to welcoming you back when it’s time for your next vehicle! -Chris McNeal, General Manager
I’ve had my QX 60 serviced there for the last seven
I’ve had my QX 60 serviced there for the last seven years. I had only dealt with the service department, which was excellent and very accommodating. I was looking for a new car, had several makes on the list. Ended up at Rickenbaugh working with Stanley. I really liked the 2025 QX60 and was very impressed with Stanley‘s knowledge of the vehicle. We appreciate Stanley and Ryan working with us to close the deal. I highly recommend Rickenbaugh for their excellent service, knowledge and attention to detail.
I’ve had my QX 60 serviced there for the last seven
I’ve had my QX 60 serviced there for the last seven years. I had only dealt with the service department, which was excellent and very accommodating. I was looking for a new car, had several makes on the list. Ended up at Rickenbaugh working with Stanley. I really liked the 2025 QX60 and was very impressed with Stanley‘s knowledge of the vehicle. We appreciate Stanley and Ryan working with us to close the deal. I highly recommend Rickenbaugh for their excellent service, knowledge and attention to detail.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your loyalty over the past seven years and for sharing your experience! We’re thrilled to hear that our service department has consistently provided excellent care and that Stanley and Ryan made your recent purchase of the 2025 QX60 so positive. At Rickenbaugh INFINITI, we strive to deliver an Elevated Experience, with no dealer fees, no back and forth, and a one-person buying process to make everything seamless. Your recommendation means a lot to us, and we look forward to continuing to serve you for years to come. Congratulations on your new QX60! -Chris McNeal, General Manager
Shacobie was awesome, easy to work with.
Shacobie was awesome, easy to work with. Would recommend if you are looking for a car to work Shacobie.
Shacobie was awesome, easy to work with.
Shacobie was awesome, easy to work with. Would recommend if you are looking for a car to work Shacobie.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words and for recommending Shacobie! We’re glad to hear he made your experience smooth and easy. We noticed you gave us a 4 out of 5, and while we’re happy you had a positive visit, we’d love to hear if there’s anything we could improve to make your next experience a 5-star one. Your feedback is incredibly valuable, and we’re always striving to enhance our service. Thanks again for choosing Rickenbaugh INFINITI—we look forward to seeing you again! -Chris McNeal, General Manager
Very nice to work with them.
Very nice to work with them. Great facility and they really prepare to car as you expect.
Very nice to work with them.
Very nice to work with them. Great facility and they really prepare to car as you expect.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, RP, for your kind words and for choosing Rickenbaugh INFINITI for your purchase! We’re thrilled to hear that you had a great experience and appreciated our facility. With our 7-day, 300-mile money-back guarantee, no dealer fees, and one-person buying process with no back and forth or finance office, we’re committed to making the car-buying journey seamless and enjoyable. Congratulations on your new vehicle, and we look forward to serving you again in the future! -Chris McNeal, General Manager