Reviews
Write a reviewI bought a convertible Nissan 370z from them a month ago.
I bought a convertible Nissan 370z from them a month ago. i was promised that if my title didn't come b4 the temp tags expired that they would issue another set. It's been a month and my tags expired tomorrow. I have not received a title nor will they issue me another set of temp tags. I've been getting nothing but the run around. No one will return my calls. I can't register the car without the title in PA. Now I have a car that I can't drive due to no title and no tags. I paid with a credit card so they have their money and don't care. I Called the number today and Art tells me that the dealership is closed for renovations and I can't come to pickup tags. They claimed that the tags were mailed several days ago and today he tells me the tags haven't been mailed yet but they will mail them when the dealership opens again. Art was very belligerent and hung up when I told him I feel uneasy about what's going on. The original salesmen is never available. I would not trust this company at all. How can a car dealership close for renovations and not serve their customer? I came from PA to buy this car and was willing to drive back down to pick up the tags so that they won't have to mail them. I asked to speak to the owner and he said "Absolutely not". Wish I had did more research on this company. I will post a review on every site I can think of until they right this wrong. Please do not buy from this dealership! Save yourself a lot of trouble and go elsewhere. I was warned by a customer that was there about their shadiness and I wish I had listened. Head my warning.
I bought a convertible Nissan 370z from them a month ago.
I bought a convertible Nissan 370z from them a month ago. i was promised that if my title didn't come b4 the temp tags expired that they would issue another set. It's been a month and my tags expired tomorrow. I have not received a title nor will they issue me another set of temp tags. I've been getting nothing but the run around. No one will return my calls. I can't register the car without the title in PA. Now I have a car that I can't drive due to no title and no tags. I paid with a credit card so they have their money and don't care. I Called the number today and Art tells me that the dealership is closed for renovations and I can't come to pickup tags. They claimed that the tags were mailed several days ago and today he tells me the tags haven't been mailed yet but they will mail them when the dealership opens again. Art was very belligerent and hung up when I told him I feel uneasy about what's going on. The original salesmen is never available. I would not trust this company at all. How can a car dealership close for renovations and not serve their customer? I came from PA to buy this car and was willing to drive back down to pick up the tags so that they won't have to mail them. I asked to speak to the owner and he said "Absolutely not". Wish I had did more research on this company. I will post a review on every site I can think of until they right this wrong. Please do not buy from this dealership! Save yourself a lot of trouble and go elsewhere. I was warned by a customer that was there about their shadiness and I wish I had listened. Head my warning.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
PERFECT!
PERFECT! I have always dreaded any car buying experience but, Paul, Adam and Jamie are such a wonderful team, and were so wonderful to meet and to work with! We went in just to look at a BMW M4 for our Grandson’s first car. The car was in absolutely perfect condition and we drove it home the same evening! We love it! We appreciate so much, the experience that we had at Victory Motors. They did everything, including financing, at a very good rate. There is no way that we could be happier with the car or the transaction! Thank y’all so much!
PERFECT!
PERFECT! I have always dreaded any car buying experience but, Paul, Adam and Jamie are such a wonderful team, and were so wonderful to meet and to work with! We went in just to look at a BMW M4 for our Grandson’s first car. The car was in absolutely perfect condition and we drove it home the same evening! We love it! We appreciate so much, the experience that we had at Victory Motors. They did everything, including financing, at a very good rate. There is no way that we could be happier with the car or the transaction! Thank y’all so much!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Responded in a timely manner.
Responded in a timely manner. Clean vehicle. Runs great, no issues. Friendly people with easy going financing
Responded in a timely manner.
Responded in a timely manner. Clean vehicle. Runs great, no issues. Friendly people with easy going financing
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sold a vehicle I put a deposit on
I called to make a deposit on a vehicle I wanted so it wouldn't get sold out from under me. They sold it out from under me anyway. This was after I paid for a pre-purchase inspection on the vehicle. Waste of time and money. Avoid. They are unscrupulous.
Sold a vehicle I put a deposit on
I called to make a deposit on a vehicle I wanted so it wouldn't get sold out from under me. They sold it out from under me anyway. This was after I paid for a pre-purchase inspection on the vehicle. Waste of time and money. Avoid. They are unscrupulous.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Fast response and very helpful
Paul was so helpful and was willing to send me a video of the car I was interested in very quickly! If I lived a little closer I would have purchased it.. Traveling hours away on a busy schedule in a timely manner wasn’t an option. Again he was very helpful and answered my questions and replied very quickly. I definitely recommend!
Fast response and very helpful
Paul was so helpful and was willing to send me a video of the car I was interested in very quickly! If I lived a little closer I would have purchased it.. Traveling hours away on a busy schedule in a timely manner wasn’t an option. Again he was very helpful and answered my questions and replied very quickly. I definitely recommend!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Misrepresented vehicle damage
I was specifically looking for a vehicle with no accidents. Found one listed with this dealership, they said no accidents. Upon review of the CarFax information, it is clearly noted that there was accident damage. I would suggest being very clear and very careful dealing with this group.
Misrepresented vehicle damage
I was specifically looking for a vehicle with no accidents. Found one listed with this dealership, they said no accidents. Upon review of the CarFax information, it is clearly noted that there was accident damage. I would suggest being very clear and very careful dealing with this group.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Very good experience!
Today, 3/14/2023 My wife and I drove to Manassas VA from our home in PA 175 miles each way to look at and purchase a 2020 Ford F250 Lariat at Victory motors. We were very pleased with the complete buying experience. We had an appointment for 12 noon with Paul but we were about a half hour early. Paul met us at the door, greeted us and allowed us to take truck for a test drive. Truck was better than expected, in fact everything was better than expected. In, out and done in about 1.5 hours. Truck ran perfect. If you are looking for a vehicle from small to large be sure to check out Victory's inventory. We highly recommend!
Very good experience!
Today, 3/14/2023 My wife and I drove to Manassas VA from our home in PA 175 miles each way to look at and purchase a 2020 Ford F250 Lariat at Victory motors. We were very pleased with the complete buying experience. We had an appointment for 12 noon with Paul but we were about a half hour early. Paul met us at the door, greeted us and allowed us to take truck for a test drive. Truck was better than expected, in fact everything was better than expected. In, out and done in about 1.5 hours. Truck ran perfect. If you are looking for a vehicle from small to large be sure to check out Victory's inventory. We highly recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Do NOT buy from these guys.
They post vehicles they do not have so they can get calls. Don’t have the vehicle and offer you something else likely they they built in the back shed out of two wrecked cars.
Do NOT buy from these guys.
They post vehicles they do not have so they can get calls. Don’t have the vehicle and offer you something else likely they they built in the back shed out of two wrecked cars.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
So many issues with my suv within the first 30 day
The suv I bought turned out to be junk and I'm stuck with it. The shop we took it to said it was hidden $3000.00 later
So many issues with my suv within the first 30 day
The suv I bought turned out to be junk and I'm stuck with it. The shop we took it to said it was hidden $3000.00 later
- Customer service 3.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
AVOID doing business with these scoundrels!
I placed a $1500 deposit for a used vehicle in July 2022. I was an out-of-state buyer. The sales rep, Paul, informed me the deposit would go toward the vehicle purchase of the vehicle. After completing additional research and sales comps over the next 24 hours, my final offer was not accepted and so I cancelled the purchase transaction. Paul then told me that my $1500 deposit was non-refundable. What?!? I had the vehicle on hold for less than half a business day, and he wanted to steal the $1500 deposit I had just made, claiming I caused him to lose two customers. This is ridiculous way to do business and definitely makes a bad name for the dealer. After two months, my credit card company resolved the dispute in my favor. This place should be shutdown and those guys be put in jail. AVOID doing business with these scoundrels.
AVOID doing business with these scoundrels!
I placed a $1500 deposit for a used vehicle in July 2022. I was an out-of-state buyer. The sales rep, Paul, informed me the deposit would go toward the vehicle purchase of the vehicle. After completing additional research and sales comps over the next 24 hours, my final offer was not accepted and so I cancelled the purchase transaction. Paul then told me that my $1500 deposit was non-refundable. What?!? I had the vehicle on hold for less than half a business day, and he wanted to steal the $1500 deposit I had just made, claiming I caused him to lose two customers. This is ridiculous way to do business and definitely makes a bad name for the dealer. After two months, my credit card company resolved the dispute in my favor. This place should be shutdown and those guys be put in jail. AVOID doing business with these scoundrels.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase