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Paul West Used Cars

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (28 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (28 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Honest, Hardworking Dealer

Paul, Phil, Chris, Bryan, Danny, and Mr. Jack are great folks. I have bought 3-4 cars off them and NEVER had a problem! They treat people like family and try everyday to improve on an already solid company. There is no doubt who leads the Buy here pay here market and who's company continuously grows stronger. Paul started this business but my boys Chris & Phil are taking it into 2013. Anyone who has ever been behind KNOWS how ruthless repo companies can be. Bryan Williams is changing the face of collections in the central Florida area. Again, showing folks that honesty and hard work are the foundations of America and a good company. Bless your current success and I hope it continues to grow.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks Robert! Really appreciate you taking a second to write just a kind review! Looking for big things from you in the years ahead!

Treat you like Family!

Wonderful guys. Great to work with. I'm on my 5th vehicle purchase from them and never had any problems. They treat you like family. Phil is a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks Merri! Wish I could have seen those your grandchildren's faces when you put on a movie in the Toyota Sienna for the first time.

Affordable, Dependable, Used Cars

If your looking for a affordable, dependable, used car this is the place and the salesmen are the best I bought two cars here and by the way they report to the credit bureau which help you with your credit !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks Nancy! We always love you and Frank! Now that you guys have your credit back where it needs to be just get you're money from them and come back when you're ready! Cheers, Phil

Thumbs up!

Thumbs up to Paul West they are the best ever, just when I thought I would never get a car these magical guys showed up and before I knew it I was riding off in my first car! Thanks Paul West! I highly recommend them to any and everyone. God bless :-)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks Tim! Glad we were able to help get you your first car. We always try and treat people how we would want to be treated, but it means a lot to hear it as well so THANK YOU! Welcome to the Family! Cheers, Phil

Paul West is the BEST

My experience at Paul West was the BEST out of all the car dealerships I have been to. The service was excellent and everyone treats you with care. I recommend everyone to go buy a car through Paul West. I have had my car for almost a year now and I have had NO problems with it at all! :) EVERYONE GO TO PAUL WEST! They work with you and make your "car shopping experience" the BEST. Thank you Paul West for helping me get the car I wanted! Thanks so much, Kourtney Dunnam :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kourtney you're the BEST! Thanks so much for choosing us and for your continued support. I've had quite a few people say they were referred by you which means a lot! Welcome to the Family! Thanks, Phil

Car Buying made Easy

I just bought a truck from them today but worked with them though out the week. Phil was a great sales person.. He wasn t like most car sales men, he was up front with information but he didn t make you feel like you had to buy right then. He answered many questions we had and he made buying my second truck very easy. His father was also a very easy going person along with everyone in the office. I will be stoping in again when it s time for another car/truck. I will be also sending anyone I know their way who s looking for a new pre-owened car/truck.. Thanks again guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Dan! That means a lot. Glad we had the perfect truck for you. I know for the business you're in it will be put to good use! Welcome to the Family! Cheers, Phil

Great to work with!!

Great friendly help. Made me feel comfortable and like family. If what you're looking for is not already on their lot, they will find it for you. Awesome....just Awesome!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Kim! I'm glad we were able to find you that perfect vehicle! We're always here if you need us or have questions so just let us know! Welcome to the Family! Cheers, Phil

Paul West Used Cars

When on the hunt for a vehicle, it can definitely be a challenge especially when you have tons of car dealers in the area to go through. Of course I did my research in my area and and stumbled upon Paul West, the website was user friendly and the vehicles on the website were in immaculate condition so I decided to give them a visit. When I got to the lot, me and girlfriend walked in and everyone was nice and had good vibes. We wanted to look at a few vehicles so we let them know, no problems we even test drove a few. Before we stepped foot inside any of the cars, Carfax in hand, didn't even ask. If it was up to me we would've drove off the lot with the first one we test drove. Phil insisted we test drive a few to get a feel for what we're looking for and to keep our options open, this guy is awesome I said in my head. We came back from our test drive, made a decision on our vehicle and went for it. I thought the process was going to be long and outdrawn, maybe a little but Phil made us understand every inch of what was going to happen moving forward and we appreciated that greatly. Everything went well from there and I'm proud to say I've bought from Paul West used cars, not only because the cars are all in great shape but more so of the repore we had with Phil and all the other employees. It was such a great car buying experience I would recommend anyone here that's in the market for a vehicle. This place is awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the kind words Henry! You and your wife are amazing and we wish you the best with the new addition to your family. If you ever need anything in the future just let us know! Thanks, Phil