Auto Selection of Charlotte

1.0 out of 5 1.0

Reviews

1.0 out of 5 1.0
57 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    October 31, 2018

    DO NOT, I REPEAT DO NOT BUY A CAR FROM HERE!!! Total rip off would not let us see or test drive the vehicle in question till they had all our information... to process for purchasing. The Sales guy and staff was very friendly until the crap they sold you breaks done then all of their promises to fix/repair anything changes. We were told they have a mechanic on sight to fix their customers cars if needed. However a few weeks later the water pump goes out, the back door was sticking from the time we and the 3rd row seat will not go up and down. They advise you are on your own and to contact their friend for a discount on repairs. They tried to fix the door ordered the part door still don't work called them back scheduled an appointment forgot about appointment and was told sorry should have kept your appointment not gonna help you. Life happens, people forget it wasn't like I had forgotten before that was the 1st time. Very disappointed that I am stuck with a horrible vehicle that only gonna cost me more money! Oh yeah the sales person Jason stated that he doesn't work for the dealership but helps out from time to time (That's the reason you should trust him) when they need help and that he wouldn't put his reputation on the line helping them out if they didn't stand behind their word.Well guess what he works there permanently it was a ploy, every day that I've called up there (trust me it's been a lot) he is ALWAYS the one that answers the phone! Again people avoid the headache and purchase elsewhere!! Oh yeah I forgot check your underbody almost all the vehicles had rust on the underbody!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    April 5, 2018

    Where do i begin. Stopped past here explained to them i had a current loan with another lender but they sold me a lemon that i was trying to get rid of.... They pretended to want to take the trade in and took my keys pretending like they were appraising the vehicle. They called the lender because the owner is friends with him and had them come take my vehicle from. ME scam artists/. I am in the process of sueing this dealer. I asked for my keys because i left work and they were taking too long they pretending to be going through the process but really they were setting me up. DO NOT BUY FROM THEM

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • January 30, 2014

    I really dont have any words to express my gratitud towards the crew here at Auto Selection of Charlotte. I dont have that much experience buying vehicles... as a customer. As soon as I spoke to Kyle, Who is the cars sales person, I felt that he was definately about his word and trust. He put himself on the line of duty to help me in any way possible to achieve my goal in getting what i wanted. In regards to the man behind the scenes, Kas, he is responsible for making dreams come true for customers financialwise. Just when i thought i wouldnt get approved for a third auto loan, he definately pulled it off with a great interest rate which leads to a great monthly payment within my bugdet. The owner of the dealer, Mr. Carlos, he was responsible for making sure that the vehicle that i wanted was in excellent standing as a whole. Bottom line, It was an excellent experience with Auto Selection of Charlotte and I will be eternally greatful to the whole crew. Thank you all

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We greatly appreciate the great comment and review you gave us sir... Also thank you for giving us the opportunity to earn your business and show that... we are honored to have great customers like you sir!

  • 5.0 out of 5
    November 16, 2017

    The Gentleman at Auto Selection are a breath of fresh air, in a day I was in a wonderful automobile, I could not be more Sastified with Ben and the honest... support he gave, I appreciate the First Class service here, and I love the old school right hand feeling that you get! Blessings!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 7, 2017

    I came here determined to get a vehicle and after meeting and talking with Ben he expressed the same determination. The whole team treats people as friends... in need and not just customers. First car buying experience was a great success thanks to Auto Selection of Charlotte.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 7, 2017

    I came here determined to get a vehicle and after meeting and talking with Ben he expressed the same determination. The whole team treats people as friends... in need and not just customers. First car buying experience was a great success thanks to Auto Selection of Charlotte.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 4, 2017

    I have never been treated any kinder than I was here....Ben, Kas and Carlos are wonderful people... they worked hard to help us get a vehicle... and literally... went out if their way to help us.... I would recommend Auto Selection to anyone needing a group of fantastic people willing to go all out to help you!!!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 4, 2017

    Wonderful experience recommend anyone looking for a car go see carlos

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Mr. Foster for your business! Congratulations on the new member of your family.

  • 5.0 out of 5
    October 4, 2017

    Had a wonderful experience with this dealership. The process was simple and easy. The salesman Jason knew his stuff and definitely took care of our family.... I highly recommend this dealership to anyone looking for a hassle free car buying experience.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Mr. Patton thank you for giving us the opportunity to earn your business!

  • 5.0 out of 5
    September 21, 2017

    This is my second time buying a car from Auto Selection and the the service has been awesome. They were very helpful and the process was very informative... and easy. Big up to my sales person Jason and the entire staff. Nothing but Awesome!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for purchasing that beautiful Hyundai Genesis! Enjoy

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