Auto Selection of Charlotte

Reviews

4.8
(58 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Thank you gentlemen

Bought a car here about two months ago and had one of the best experiences in purchasing a vehicle. I’m 62 and from NYC and this was the first time I used a used car dealership. The sales staff is helpful and not aggressive at all. You never feel pushed into a particular vehicle. The sales manager Jordy was a gentleman and went out of his way to answer every question and returned phone calls quickly. They even replaced a part two months later on my car without a warranty, has anyone ever heard of that before? I feel compelled to let people out there know what a straight up dealership they run and I know you’ll be as happy as myself, once again thank you Jordy and Carlos

5.0

Satisfied customer

Have bought many cars in my day and the purchase made at Auto Selection was the best buying experience ever. Had the vehicle checked out and we agreed on the price and I drove the car off the lot only to be contacted by the bank 3 days later to say the loan was voided because the vehicle is a commercial vehicle. ??? I immediately called the owner and told him what as going on and he could have told be to bring the vehicle back , but he allowed me the time to get the matter sorted out. It took another 2 weeks but we got it all straightened out and at NO TIME during this period did the owner call me or pressure me to hurry up and get something done. Very professional and straight up. Before I buy another vehicle , I will definitely give these guys first shot at selling me my next vehicle also......

1.0

Don't buy!

DO NOT, I REPEAT DO NOT BUY A CAR FROM HERE!!! Total rip off would not let us see or test drive the vehicle in question till they had all our information to process for purchasing. The Sales guy and staff was very friendly until the crap they sold you breaks done then all of their promises to fix/repair anything changes. We were told they have a mechanic on sight to fix their customers cars if needed. However a few weeks later the water pump goes out, the back door was sticking from the time we and the 3rd row seat will not go up and down. They advise you are on your own and to contact their friend for a discount on repairs. They tried to fix the door ordered the part door still don't work called them back scheduled an appointment forgot about appointment and was told sorry should have kept your appointment not gonna help you. Life happens, people forget it wasn't like I had forgotten before that was the 1st time. Very disappointed that I am stuck with a horrible vehicle that only gonna cost me more money! Oh yeah the sales person Jason stated that he doesn't work for the dealership but helps out from time to time (That's the reason you should trust him) when they need help and that he wouldn't put his reputation on the line helping them out if they didn't stand behind their word.Well guess what he works there permanently it was a ploy, every day that I've called up there (trust me it's been a lot) he is ALWAYS the one that answers the phone! Again people avoid the headache and purchase elsewhere!! Oh yeah I forgot check your underbody almost all the vehicles had rust on the underbody!

1.0

SCAM ARTISTS

Where do i begin. Stopped past here explained to them i had a current loan with another lender but they sold me a lemon that i was trying to get rid of. They pretended to want to take the trade in and took my keys pretending like they were appraising the vehicle. They called the lender because the owner is friends with him and had them come take my vehicle from. ME scam artists/. I am in the process of sueing this dealer. I asked for my keys because i left work and they were taking too long they pretending to be going through the process but really they were setting me up. DO NOT BUY FROM THEM

5.0

A Very Satisfied Customer

The Gentleman at Auto Selection are a breath of fresh air, in a day I was in a wonderful automobile, I could not be more Sastified with Ben and the honest support he gave, I appreciate the First Class service here, and I love the old school right hand feeling that you get! Blessings!!

5.0

Auto Selection of Charlotte is #1

I came here determined to get a vehicle and after meeting and talking with Ben he expressed the same determination. The whole team treats people as friends in need and not just customers. First car buying experience was a great success thanks to Auto Selection of Charlotte.

5.0

Gloria C

I have never been treated any kinder than I was here....Ben, Kas and Carlos are wonderful people... they worked hard to help us get a vehicle... and literally went out if their way to help us.... I would recommend Auto Selection to anyone needing a group of fantastic people willing to go all out to help you!!!

5.0

Awesome

Had a wonderful experience with this dealership. The process was simple and easy. The salesman Jason knew his stuff and definitely took care of our family. I highly recommend this dealership to anyone looking for a hassle free car buying experience.

Dealer response

Mr. Patton thank you for giving us the opportunity to earn your business!

5.0

Robert Foster

Wonderful experience recommend anyone looking for a car go see carlos

Dealer response

Thank you Mr. Foster for your business! Congratulations on the new member of your family.

4.8

AWESOME!!!

This is my second time buying a car from Auto Selection and the the service has been awesome. They were very helpful and the process was very informative and easy. Big up to my sales person Jason and the entire staff. Nothing but Awesome!!

Dealer response

Thank you for purchasing that beautiful Hyundai Genesis! Enjoy

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