Reviews
Write a reviewA bunch of scamming crooks
This place sold me a true lemon. Did not tell me the truck was completely destroyed inside the transmission was slipping and entire inside was full of mud from a flood. They told me I would get what my two vehicles were worth for the trade in down payment and made me wait in the hot non air conditioned waiting room all day. At ten at night they finally call me in an have me sign everything over which they gave me two grand for my 8 grand worth of trade in vehicles
A bunch of scamming crooks
This place sold me a true lemon. Did not tell me the truck was completely destroyed inside the transmission was slipping and entire inside was full of mud from a flood. They told me I would get what my two vehicles were worth for the trade in down payment and made me wait in the hot non air conditioned waiting room all day. At ten at night they finally call me in an have me sign everything over which they gave me two grand for my 8 grand worth of trade in vehicles
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
STAY AWAY!! They are rip offs. I filed suit.
I'll be seeing them next in court. Every one in that office is a crook. See you soon Autoland of Hayward. You'll pay for all your violations. I promise you that. They've been served.
STAY AWAY!! They are rip offs. I filed suit.
I'll be seeing them next in court. Every one in that office is a crook. See you soon Autoland of Hayward. You'll pay for all your violations. I promise you that. They've been served.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Still no word
Inquired about a vehicle 11 days ago.. still no response.
Still no word
Inquired about a vehicle 11 days ago.. still no response.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
needed a car to get me from A to B and they had it
I needed a car that would get me from A to B to keep in the city of SF and they had exactly that. They were friendly, real, no pressure, prompt, easy going, etc. It may have been the type of car I was looking for (a very cheap one that was not their normal car), but the whole process went really smoothly. I really appreciate Cars.com introducing me to them, and then for their customer service to get me set up with exactly what I needed. Thank you, Christopher
needed a car to get me from A to B and they had it
I needed a car that would get me from A to B to keep in the city of SF and they had exactly that. They were friendly, real, no pressure, prompt, easy going, etc. It may have been the type of car I was looking for (a very cheap one that was not their normal car), but the whole process went really smoothly. I really appreciate Cars.com introducing me to them, and then for their customer service to get me set up with exactly what I needed. Thank you, Christopher
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wouldn't buy from here
Salesman was disinterested in showing me the cars I came to look at or any car for that matter, his phone was more important to him. He did not seem like he wanted my business. Had a lot of cars but most needed paint/body work, rust was showing on 2 of 4 of the Trailblazers they had on the lot. Tires were bald, swirl marks all over the cars, dents on the bumpers, paint peeling. Salesman didn't want to open any of the cars for me to look at instead I had to look thru the window to see inside the car. He didn't tell me any information on the cars except for the prices which were way too high. I definitely wouldn't buy a car from this place. Period.
Wouldn't buy from here
Salesman was disinterested in showing me the cars I came to look at or any car for that matter, his phone was more important to him. He did not seem like he wanted my business. Had a lot of cars but most needed paint/body work, rust was showing on 2 of 4 of the Trailblazers they had on the lot. Tires were bald, swirl marks all over the cars, dents on the bumpers, paint peeling. Salesman didn't want to open any of the cars for me to look at instead I had to look thru the window to see inside the car. He didn't tell me any information on the cars except for the prices which were way too high. I definitely wouldn't buy a car from this place. Period.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great used car dealer.Nice clean stock
Very helpful auto lot.Car advertised correctly .No pressure sales team.Very helpful nice people too.
Great used car dealer.Nice clean stock
Very helpful auto lot.Car advertised correctly .No pressure sales team.Very helpful nice people too.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Best service Ever
Best service Ever! We went to Autoland looking for one car for our daughter. We ended up leaving the lot with not one, but two cars! Hugo assisted us, he is extremely professional, helpful and very personable. Ayman and the entire staff at Autoland are the best and are extremely knowledgeable in knowing how to get you the very best deal, very patient with excellent and attentive service. We were not pushed or rushed into anything; just an overall pleasant and rewarding experience. Autoland will be my "go to" place for all future car purchases. I highly recommend, you can't go wrong, very knowledgeable staff; the best experience I have ever had in purchasing a car. Five Star Service without a doubt!!
Best service Ever
Best service Ever! We went to Autoland looking for one car for our daughter. We ended up leaving the lot with not one, but two cars! Hugo assisted us, he is extremely professional, helpful and very personable. Ayman and the entire staff at Autoland are the best and are extremely knowledgeable in knowing how to get you the very best deal, very patient with excellent and attentive service. We were not pushed or rushed into anything; just an overall pleasant and rewarding experience. Autoland will be my "go to" place for all future car purchases. I highly recommend, you can't go wrong, very knowledgeable staff; the best experience I have ever had in purchasing a car. Five Star Service without a doubt!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase