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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (7 reviews)
Sales hours: 10:00am to 8:00pm
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Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–8:00pm
Sunday 11:00am–6:00pm

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (7 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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This place sold me a true lemon. Did not tell me the truck was completely destroyed inside the transmission was slipping and entire inside was full of mud from a flood. They told me I would get what my two vehicles were worth for the trade in down payment and made me wait in the hot non air conditioned waiting room all day. At ten at night they finally call me in an have me sign everything over which they gave me two grand for my 8 grand worth of trade in vehicles

This place sold me a true lemon. Did not tell me the truck was completely destroyed inside the transmission was slipping and entire inside was full of mud from a flood. They told me I would get what my two vehicles were worth for the trade in down payment and made me wait in the hot non air conditioned waiting room all day. At ten at night they finally call me in an have me sign everything over which they gave me two grand for my 8 grand worth of trade in vehicles

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I'll be seeing them next in court. Every one in that office is a crook. See you soon Autoland of Hayward. You'll pay for all your violations. I promise you that. They've been served.

I'll be seeing them next in court. Every one in that office is a crook. See you soon Autoland of Hayward. You'll pay for all your violations. I promise you that. They've been served.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
2.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Inquired about a vehicle 11 days ago.. still no response.

Inquired about a vehicle 11 days ago.. still no response.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
1.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I needed a car that would get me from A to B to keep in the city of SF and they had exactly that. They were friendly, real, no pressure, prompt, easy going, etc. It may have been the type of car I was looking for (a very cheap one that was not their normal car), but the whole process went really smoothly. I really appreciate Cars.com introducing me to them, and then for their customer service to get me set up with exactly what I needed. Thank you, Christopher

I needed a car that would get me from A to B to keep in the city of SF and they had exactly that. They were friendly, real, no pressure, prompt, easy going, etc. It may have been the type of car I was looking for (a very cheap one that was not their normal car), but the whole process went really smoothly. I really appreciate Cars.com introducing me to them, and then for their customer service to get me set up with exactly what I needed. Thank you, Christopher

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
4.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Salesman was disinterested in showing me the cars I came to look at or any car for that matter, his phone was more important to him. He did not seem like he wanted my business. Had a lot of cars but most needed paint/body work, rust was showing on 2 of 4 of the Trailblazers they had on the lot. Tires were bald, swirl marks all over the cars, dents on the bumpers, paint peeling. Salesman didn't want to open any of the cars for me to look at instead I had to look thru the window to see inside the car. He didn't tell me any information on the cars except for the prices which were way too high. I definitely wouldn't buy a car from this place. Period.

Salesman was disinterested in showing me the cars I came to look at or any car for that matter, his phone was more important to him. He did not seem like he wanted my business. Had a lot of cars but most needed paint/body work, rust was showing on 2 of 4 of the Trailblazers they had on the lot. Tires were bald, swirl marks all over the cars, dents on the bumpers, paint peeling. Salesman didn't want to open any of the cars for me to look at instead I had to look thru the window to see inside the car. He didn't tell me any information on the cars except for the prices which were way too high. I definitely wouldn't buy a car from this place. Period.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
1.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Very helpful auto lot.Car advertised correctly .No pressure sales team.Very helpful nice people too.

Very helpful auto lot.Car advertised correctly .No pressure sales team.Very helpful nice people too.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
4.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Best service Ever! We went to Autoland looking for one car for our daughter. We ended up leaving the lot with not one, but two cars! Hugo assisted us, he is extremely professional, helpful and very personable. Ayman and the entire staff at Autoland are the best and are extremely knowledgeable in knowing how to get you the very best deal, very patient with excellent and attentive service. We were not pushed or rushed into anything; just an overall pleasant and rewarding experience. Autoland will be my "go to" place for all future car purchases. I highly recommend, you can't go wrong, very knowledgeable staff; the best experience I have ever had in purchasing a car. Five Star Service without a doubt!!

Best service Ever! We went to Autoland looking for one car for our daughter. We ended up leaving the lot with not one, but two cars! Hugo assisted us, he is extremely professional, helpful and very personable. Ayman and the entire staff at Autoland are the best and are extremely knowledgeable in knowing how to get you the very best deal, very patient with excellent and attentive service. We were not pushed or rushed into anything; just an overall pleasant and rewarding experience. Autoland will be my "go to" place for all future car purchases. I highly recommend, you can't go wrong, very knowledgeable staff; the best experience I have ever had in purchasing a car. Five Star Service without a doubt!!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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