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Nemer Chrysler Jeep Dodge RAM of Saratoga

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (59 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (59 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Friendly people

Friendly people. Could not come to an agreement on price, but if they did I would buy from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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new truck experience

My over all experience was great I got what I want for trade and walked out with a great new Ram Sales rep and manager weren't pushy and addressed all my concerns

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Did not dicker on the price.

The sticker price was the sticker price. They did not negotiate.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great team

Just bought a 2017 Dodge Ram 1500 Hemi Truck from the great sale team at Nemer, Ray, my sales consultant and Joe, the Finance Manager. Before I left the dealership with my new truck, the Service Manager, Todd, gave me his personal cell phone #. He said if I ever needed anything feel free to call him. Everyone went above and beyond.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Friendly but sloppy

I contacted Nemer online to find out about a car featured on Cars.com and they said it was available. I made plans to test drive the car and then it suddenly vanished from their inventory and they found it had already been sold sometime before I asked after it. The customer service rep sounded honestly appologetic but I felt like my time had been wasted. That was over a week ago. The car is still listed online as available here on Cars.com and on their own website. That's sloppy and misleading. I won't do business with them again.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Immediate and professional response.

Nemer Chevrolet provided immediate and very professional and helpful response to my inquiry. There was no pressure to buy, just ready and capable assistance. Although I was initially interested in a used vehicle, I purchased a new Equinox from a more local and convenient Chevrolet dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Outstanding Dealership!!

Friendly knowledgeable staff! The service team is always keeping you up to date on what you're having done & and above all honest, which lets face it...when you talk about car dealerships, they are not used in the same sentence! Would recommend to anyone and will be back in the near future....TY Nemer for being outstanding.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the review Jmoney! We look forward to seeing you again!

Wonderful and prompt service. Courteous and kind.

My first time at Nemer and the service was very good. Got an oil change and 1year checkup which was done quickly.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Glad you were happy with your speedy visit. Thank you for the review!

Easiest vehicle purchase I've done...

Total time I spent there was less than 2 hours, and there was no pressure to buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the review and your business!

Friendly salesman

I had no trouble finding what I wanted on the web site the salesman, Joe, helped finalize the deal nicely.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 2.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Joe was happy to work with you! Thank you for taking the time to write this review, Augustus.