VIP Autos is San Diego's premier automobile dealer.
We realize that you have lots of choices when leasing or buying an automobile. That's why VIP Auto San Diego considers customer satisfaction to be our highest priority in order to promise you a superior car-buying experience.
Throughout each of our departments, the emphasis is always on putting our customers' needs first.
Competitive pricing, knowledgeable staff and superior customer service all add up to create a simple and painless way to purchase a world class automobile at a great price.VIP Autos is San Diego's premier automobile dealer.
I was shopping for a new used car and saw they had a few cars I would like. Stopped by to look on their lot. They have some nice cars... I could tell they... take pride in their cars.. saw a silver bmw convertible that looked great. I loved the no pressure attitude. Prices seemed fair especially after the salesman told me all repairs and maintenance had already been done. He showed me the back and I saw a bunch of guys working on cars. I had my own financing, and they had me out of there in less than 1 hour. It's been about 2 months now, and I still love my BMW.. thanks Boo. You have a customer for life.
I am from out of the San Diego area, so I asked VIP AUTOS if they would hold a car for me with a deposit, what the deposit amount would be, and if that... deposit would be 100% refundable. They dodged answering that question for about a week. Three or four emails later, they finally answered my question this way: The amount of the deposit would depend upon the price of the car, and they would not accept a deposit unless a deal had already been struck. That means I would've had to offer, and they would've had to accept that offer, on a car I had never even seen, smelled, or on which I had kicked the tires. This is typical dealer nonsense. They are not willing to accommodate you in any way, and they would not take a deposit and hold the car until I got to San Diego (which would've been about 24 hours) and if we did not come to terms I would've wanted to receive my deposit back. NO, NO, and NO was their answer. Many weeks later, that car is still on their lot, unsold and obviously grossly over-priced. In fact they referred me to a site showing the car was $1600+ over-priced and when I checked that same site the next week, the over-priced amount had been manipulated by them to now be only $700+ over-priced. What total nonsense. This is why I rarely deal with dealers. They are not sincere and they price gouge. Dealers suck and VIP AUTOS is no exception to this rule. I would rather not have a car than buy one from them.
This was the finest auto purchase experience I've ever been through. Salesperson Chris was a gentleman and helpful to the max. I was nervous about my first... long-distance car purchase. My choice was a 2006 Audi S4 they had listed. I've been looking for the right one all over the US for a year and a half. They even drove it to the local Audi dealer (at no charge) for me where I'd set up a pre-purchase inspection, on short notice, too. The inspection found three minor things wrong, and VIP fixed each perfectly. After answering all my questions the purchase was made by phone/text/mail and was completely easy and free of hassle. They also accepted the personal check I mailed them. No wire fees. They even picked up my wife and me (Josh drove) at the San Diego airport (again, at no charge!) to take delivery of the car at their dealership. We were treated personably, by genuinely nice employees, throughout the remainder of the transaction, which only took about 30 minutes. The vehicle was detailed to AS NEW (and I mean AS NEW) -- even smelled like new! We drove it the 500 miles back home and it ran like a top. And still does months later. Chris even made a fair offer on my current vehicle, and we had it shipped to VIP. The only hiccup was somewhat poor service by the shipper that VIP suggested, who initially dropped the ball big-time. I'd avoid Stateway Auto Transport in the future. But they did get it done. Again, I have never actually "enjoyed" an auto purchase until this one.
I spoke over the phone with a sales Gentlemen that help me not only by recommending a good BMW dealership to get a pre purchase inspection but also gave... me helpful, accurate and truthful information on refinancing the loan to a credit union for lower interest rates and monthly payments. I'm def going to go ahead and schedule a pre inspection
I bought a car for my wife a WV CC over the weekend. The sales team (Reza) was extremely knowledgeable and helpful and provided us excellent communication.... The transaction and loan was handled by Paul and Chris without pointless haggling, they came up in with the right and fair price and we were able to shake hands on the deal in minutes. They were friendly; genuinely care about customer service and making my experience as effortless as possible. I am looking forward to do business with them again.
Love my new Audi A4. The car looked even better than the pics.. So clean and we'll maintained. These guys know how to sell great cars. Will recommend to... all my friends.
Great customer service. I bought an Audi from here and I would recommend this dealer to all.
Very satisfied customer !! Drove several cars from Orange County to San Diego. They have the best value here . Will send my family and friends here . Great... car buying experience .
Had been shopping around for a while for a BMW SUV and they had the one I was looking for with all the options I wanted. I got it for less than I expected... and the experience was very smooth. There was no pressure and the staff was very friendly. They even came all the way out to my bank in Ontario to finalize the paperwork for me. I couldn't be more satisfied.
Drove down from LA to see the BMW they had on the lot. They are very relaxed and easy going. The car was in great shape. Dealt with Paul. He knows his... cars. Would definitely recommend.