Northtown Auto Sales

When my wife and l visited this car Dealership everyone was friendly and gave us a+ service. We bought a vehicle that was everything we needed. Highly recommend them.

I bought my Mercedes SUV here I normally buy from a bigger dealership but they had the car that I wanted and I was in a hurry but immediately after buying it started twitching like the motor was going to cut out but I figured maybe it's just because it's a diesel and it wasn't warmed up yet and then I noticed the inside was pretty scuffed up and the car hadn't been detailed It was just washed so I went back in and said it doesn't really feel like it's worth as much as you sold it to me for so can you detail the interior since you didn't do it before you gave it to me ? and they said nope with an unfriendly attitude saying the deal's done and I thought wow what bad customer service they can care less about you once the deal is done so I took it to the Mercedes dealer and had it checked out since the check engine light came on right away and they said it needed all new turbo gaskets which cost me $1,200 And now it needs new brakes which is another $1,300 plus a few other things I've only put 4K mi on the car since I got it It's $2,500 + in repairs in a very short time and a few other errors like the high beams don't work which is min $250 to get diagnosed and all this is because I didn't buy the car from a bigger dealership like I should have ! A bigger dealership would have went through the car checked for error codes and fixed major things that were wrong before selling it and they don't do this here Maybe if you're going to buy an American car or something that wouldn't be a big deal but these European BMWs and Mercedes and Audis I would strongly recommend buying them from a bigger dealership since that's obviously what I should have done ..Never Again !!

I decided not to purchase a car here after seeing it in person. There was undisclosed poor quality paintwork on the passenger side doors, check engine light on with multiple fault codes, oil was down 1 quart, and the front air shocks had a major leak. The dealer and salesman were not honest and didn’t represent the vehicle condition properly.

Very good experience. Our salesman was very helpful and took the time last minute to help me get a vehicle. It was a pleasant experience.

This dealership will lie to your face about your deposit being refundable - it's not! They stole $500 from me. Don't trust them with a dime. Would never trust them with any transaction after this experience. Truly disgusting people

They treated me like family and helped me get into a car when I was just looking around at options. I told them about my current situation that Auto Credit Sales had put me in and you could tell that they showed sympathy for you and what you go through. The people at ACS put me into a horrible car with horrible APR they wouldn’t do any work for me even though I brought the car back in a couple days after I got it and explained what the 2 mechanics had explained to me and they basically told me I didn’t know what I was talking about and that they couldn’t help me. So $10,000 later on this 2002 Forester I when you Northtown Auto and they were looking at the agreement and basically told me that they planned on making me pay off the loan for 7 years because the APR was so high. After the manager at Northtown heard about my situation he instantly put a salesman infront of me to help me figure things out. At the end of that day I was at home with a 2014 car that I was more than happy with. For once in years I was excited to have a car. Don’t sleep on this lot, they have 3 or 4 car lots to pick from and they will go to xxxx and back to help you out.

As always Jocko made me happy! First with buying my daughter a car 3 years ago and again today for me! I’m back on the road again! The whole team is awesome and very nice and goes out of their way to get you into something you want, with the price you need! I will always give them my service!

Justin was a huge help getting me into a car being a first time buyer overall great experience easy painless .... In the end it's not like I got everything and didn't have to have any money but for what I had it was a great situation and was a easy experience working with them..

I had an all around great experience at Northtown Auto. I felt like I got a good trade in value for my otherwise questionable old car. The customer service was great and the people were really friendly. I’ve had my new car for about a week now and absolutely love it. Would definitely recommend!!

I had a decent experience.. I was definitely in a time crunch for a vehicle for my 2 yr old daughter and I due to a car accident.. Left with a car.. A week later and had some mechanical issues i addressed to them.. They had me come in that day.. Made me some appointents to get things repaired.. At no cost to me.. They put a new power stirring pump in and a catalytic converter.. I dont kno what i would have done if they hadn't repaired these for me..