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They treated me like family and helped me get into a car when I was just looking around at options. I told them about my current situation that Auto Credit... Sales had put me in and you could tell that they showed sympathy for you and what you go through. The people at ACS put me into a horrible car with horrible APR they wouldn’t do any work for me even though I brought the car back in a couple days after I got it and explained what the 2 mechanics had explained to me and they basically told me I didn’t know what I was talking about and that they couldn’t help me. So $10,000 later on this 2002 Forester I when you Northtown Auto and they were looking at the agreement and basically told me that they planned on making me pay off the loan for 7 years because the APR was so high. After the manager at Northtown heard about my situation he instantly put a salesman infront of me to help me figure things out. At the end of that day I was at home with a 2014 car that I was more than happy with. For once in years I was excited to have a car. Don’t sleep on this lot, they have 3 or 4 car lots to pick from and they will go to xxxx and back to help you out.
As always Jocko made me happy! First with buying my daughter a car 3 years ago and again today for me! I’m back on the road again! The whole team is awesome... and very nice and goes out of their way to get you into something you want, with the price you need! I will always give them my service!
Justin was a huge help getting me into a car being a first time buyer overall great experience easy painless .... In the end it's not like I got everything... and didn't have to have any money but for what I had it was a great situation and was a easy experience working with them..
I had an all around great experience at Northtown Auto. I felt like I got a good trade in value for my otherwise questionable old car. The customer service... was great and the people were really friendly. I’ve had my new car for about a week now and absolutely love it. Would definitely recommend!!
I had a decent experience.. I was definitely in a time crunch for a vehicle for my 2 yr old daughter and I due to a car accident.. Left with a car.. A... week later and had some mechanical issues i addressed to them.. They had me come in that day.. Made me some appointents to get things repaired.. At no cost to me.. They put a new power stirring pump in and a catalytic converter.. I dont kno what i would have done if they hadn't repaired these for me..
Run away with your $ and go literally anywhere else! The repairs and initial safety checks are sub par. The front entire wheel assembly fell off while... driving! With my daughter in the car with me. And then over the next few months spent over 4000$ on car repairs!! Run Away Fast!
This is the second vehicle I've purchased from Northtown Auto Liquidators and both times were fantastic, seamless experiences! The sales staff in friendly.... The service department is always great I maintain all my vehicles there as well. Would recommend to everyone!!
PLEASE DONT DO IT!! These are your typical tell you what you want to hear salesman just to get you to buy their hunks of junk. we tried to purchase an... f350 from them. the bank counter offered and they couldn't accept that offer, so they wantsd me to co sign for my boyfriend. in the mean time the pile of junk broke down. it was leaking diesel from under the hood and the egr valve and cooler was bad. Colby who is supposedly the sales manager told me that we couldn't back out of the original deal my boyfriend had signed and that they could just run his credit through another lie which was a BLATANT LIE. In fact what he was doing was called a bushing scam... by law if the bank doesnt accept an offer the dealership has 4 business days to give us our trade in back, down payment back and take their truck back. when I went in to get my money and car back and return their broken truck they suddenly "didn't know where my keys were" even though my truck was right there. lies and said the clerk had my title, then proceeded to magically find it after I got upset. wouldnt give me my money and Kevin the finance guy who needs to tell his sales man about the LAW ried to PHYSICALLY REMOVE me from their office after I asked for a promisary note that I would get my down payment back. Their reasoning for not giving me a note was because they "werent a shady business" what non shady business doesn't give a promise note? I fought for days to finally get my money back but have read other reviews where people still havemt gotten their down payment back for months now.... VERY VERY SHADY people. all they care about is money and they DONT inspect their cars because although our trade in we got back was detailed it still had every little minor issue wrong with it that it came in with although they do spray paint the black areas to make it look nice... joke of a dealership! They sure are good about customee service when selling but not when their shady deals dont go through. they really need to realize a contract works both ways and learn about the law on bushing scams.
I left with a vehicle on a Saturday with them knowing my situation and then told I was approved for less and had another vehicle for a night just to be... told I wasn't approved for that either and come to find out I was approved for a lot less that they had nothing of and after two weeks got my vehicle back after a nightmare! no plates to be found for my car either!
They really made me feel like family, they found me the perfect car for me and my growing family. I'm super grateful my friend referred me here because... these guys are awesome, they have helped me out way more then expected like I said they go above and beyond for there customers. I really appreciate them, they definitely made my "first time getting a car from a dealership" experience a easy, and fun.