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Audi Cape Fear

(341 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 10:00am–6:00pm Closed
Sunday Closed Closed

Reviews

(341 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Audi of Wilmington is the best sales team that I have

Audi of Wilmington is the best sales team that I have ever experienced as customer service. Want to express and give Anthony, Wylie, and Chris a special thank you for treating us like family. Was no sales pressure, no haggling, just pure heart felt concerns for us getting satisfied

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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A great experience!

A great experience! Thanks for getting me into the right used car, at the right price. Special thanks to Chris Bucknell and staff Wylie and Harrison. A pleasure working with you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience!

Great experience! Staff was helpful and kept me aware of timeline and what was happening while I waited. Karter was very quite the professional and I appreciated his attentiveness!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Just bought a new Q8 from Audi Cape Fear!

Just bought a new Q8 from Audi Cape Fear! O’Brian was my salesperson. It was such a great experience. Quick and competitive pricing. The entire support staff including the manager were amazing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Mr. Wylie Barnes in Sales and Mr. Michael Terry Service

Mr. Wylie Barnes in Sales and Mr. Michael Terry Service Manager solved a problem of mine which was out of their control. Both were extremely professional and easy to deal with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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This Audi dealership service department has been

This Audi dealership service department has been excellent with us. Everyone is very well mannered & very respectful. They definitely show their professionalism. We were very pleased with the work they done to our Audi Q5. Definitely would recommend them to audi owners in need of service on their vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Karter was very professional and very helpful he provided

Karter was very professional and very helpful he provided us with a loaner and looked over our vehicle as it was his own made sure you we got new tires for our vehicle and for our safety. I would recommend your dealership and especially Kerter for any service needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Karter my service advisor was incredible.

Karter my service advisor was incredible.. Had my vehicle right in with no issues. Kept me updated on the repairs as I waited step by step. Awesome experience as always at Vape Fear Audi.!! Thanks for everything Karter 🤘

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Always great service.

Always great service. Explained the bill well. I would recommend this dealer for service. Note that I bought the car 8 years ago and always have it serviced there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service team was amazing.

Service team was amazing. Clearly explained all the work to be performed and genuinely cared about the customer experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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