Reviews
The dealer did not respond as requested, I had asked for
The dealer did not respond as requested, I had asked for an email no calls.
The dealer did not respond as requested, I had asked for
The dealer did not respond as requested, I had asked for an email no calls.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Calvin, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Here at Napleton's Ellwood City Chrysler Dodge Jeep Ram, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (724) 752-4000 to discuss ways we can better serve you in the future.
Purchased my 9th vehicle off of Ray and His team.
Purchased my 9th vehicle off of Ray and His team. Great people and great sales team. Thank you Ray and Bob!
Purchased my 9th vehicle off of Ray and His team.
Purchased my 9th vehicle off of Ray and His team. Great people and great sales team. Thank you Ray and Bob!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jerry, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any further questions, please give us a call. We're always happy to help!
It's easy to find, good location the building is clean
It's easy to find, good location the building is clean and very welcoming. Everyone is nice, polite and eager to help you. Bob Willard is fantastic! He is a good guy that makes the process go fast and smoothly. Go see him!
It's easy to find, good location the building is clean
It's easy to find, good location the building is clean and very welcoming. Everyone is nice, polite and eager to help you. Bob Willard is fantastic! He is a good guy that makes the process go fast and smoothly. Go see him!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We are always more than happy to assist you if anything else comes up. Take care! Napleton's Ellwood City Chrysler Dodge Jeep Ram (724) 752-4000
I was having problems with my one vehicle and it was time
I was having problems with my one vehicle and it was time to trade it in. Zack and Ray went above and beyond for me. I would highly recommend getting your vehicles from them.
I was having problems with my one vehicle and it was time
I was having problems with my one vehicle and it was time to trade it in. Zack and Ray went above and beyond for me. I would highly recommend getting your vehicles from them.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're so glad that we were able to go above and beyond your expectations! Thanks for the recommendation and have an amazing day!
Great experience with Aaron.
Great experience with Aaron. He was very helpful in my search for a new vehicle 👍🏻
Great experience with Aaron.
Great experience with Aaron. He was very helpful in my search for a new vehicle 👍🏻
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi James, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Every time I go into Napleton either to buy a vehicle or
Every time I go into Napleton either to buy a vehicle or for service Jayden in the cashiers office is the friendliest most personable young lady to deal with!! Marlene in service always takes me right in and treats me and my vehicle with the upmost respect!! I’ve purchased many vehicles from Napleton and will continue to do so because of employees like Jayden and Marlene!!
Every time I go into Napleton either to buy a vehicle or
Every time I go into Napleton either to buy a vehicle or for service Jayden in the cashiers office is the friendliest most personable young lady to deal with!! Marlene in service always takes me right in and treats me and my vehicle with the upmost respect!! I’ve purchased many vehicles from Napleton and will continue to do so because of employees like Jayden and Marlene!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you, and have a fantastic day! Napleton's Ellwood City Chrysler Dodge Jeep Ram (724) 752-4000
Bob an Zach were both wonderful!
Bob an Zach were both wonderful! They both made this a great experience. Highly recommend.
Bob an Zach were both wonderful!
Bob an Zach were both wonderful! They both made this a great experience. Highly recommend.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Kristin, we're happy you found our staff Bob and Zach to be so supportive during your experience here at Napleton's Ellwood City Chrysler Dodge Jeep Ram. Feel free to reach out to us if you need anything. Have a wonderful day.
Bob Willard was amazing!
Bob Willard was amazing! He was so professional and personable. Thank you for your guidance today.
Bob Willard was amazing!
Bob Willard was amazing! He was so professional and personable. Thank you for your guidance today.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very happy with my experience with my purchase from Bob
Very happy with my experience with my purchase from Bob Willard at napleton him and ray really helped me get a great deal and no pressure go see Bob Willard
Very happy with my experience with my purchase from Bob
Very happy with my experience with my purchase from Bob Willard at napleton him and ray really helped me get a great deal and no pressure go see Bob Willard
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for your support! We're happy we could help. We hope you have a great day!
Bob Willard and ray reale really listens and got me into
Bob Willard and ray reale really listens and got me into a Jeep that was all I wanted very easy to work with
Bob Willard and ray reale really listens and got me into
Bob Willard and ray reale really listens and got me into a Jeep that was all I wanted very easy to work with
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.