Napleton Ellwood City Chrysler Dodge Jeep RAM

New 866-458-0488 Dealer Website
Used 888-235-2348 Email Dealer
Service 866-413-8685

Thank you. Your email has been sent to the dealer.

Sales 9:00 AM - 3:00 PM
Service Closed
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 6:00 PM
Wed 9:00 AM - 6:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 3:00 PM
Sun Closed
Mon 8:00 AM - 7:00 PM
Tue 8:00 AM - 6:00 PM
Wed 8:00 AM - 6:00 PM
Thu 8:00 AM - 6:00 PM
Fri 8:00 AM - 6:00 PM
Sat Closed
Sun Closed
{{currentIndex + 1}} of 5

Reviews

5.0
Average based on 4 reviews.
  • Excellent Service

    Couldn't ask for a better experience. The people in the service department were attentive and did a great job of both diagnosing the problem with ...


    Show Full Review

    Couldn't ask for a better experience. The people in the service department were attentive and did a great job of both diagnosing the problem with my vehicle and fixing the problem. The Service Manager went above and beyond to make sure things were handled the right way and I was so appreciative. Will definitely come back to this dealer the next time I need my vehicle serviced!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Happy customer

    I just bought my mountaineer from Napleton. I think we talked to just about everyone that worked in the showroom and everyone was very friendly. T...


    Show Full Review

    I just bought my mountaineer from Napleton. I think we talked to just about everyone that worked in the showroom and everyone was very friendly. Tom did most of the work and made us a deal. We traveled over an hour to get there and it was worth it.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • BUSINESS ASST

    THANK YOU TO MS ROBBIN CARACTER,FOR HER WONDERFUL SERVICE THAT WAS GIVEN TO ME.SHE WAS PROFESSIONAL,AND HANDS ON TO EXPLAIN ANY QUESTION I ASKED.S...


    Show Full Review

    THANK YOU TO MS ROBBIN CARACTER,FOR HER WONDERFUL SERVICE THAT WAS GIVEN TO ME.SHE WAS PROFESSIONAL,AND HANDS ON TO EXPLAIN ANY QUESTION I ASKED.SHE WAS REFERED TO ME ,AND I AM VERY THANK FUL.MS CARACTER SHOWS LOYALTY AND HONESTY.SINCERLY MS DAVIS,

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
Read All Reviews

Service & Repair

About Our Dealership

Dealer on Cars.com since November 2013

In 1931, Edward W. Napleton opened a small DeSoto franchise on Chicago's south side. In 2013, 82 years later, the Napleton family owns and operates 53 franchises in 6 states. As the fourth generation of Napletons enter the automotive industry, Customer Satisfaction still tops the priority list.
The Napleton Family has recently purchased what was formally Kasing Chrysler Dodge Jeep Ram in Ellwood City. Now Napleton Ellwood City Chrysler Dodge Jeep Ram, located at 1000 Lawrence Ave. in Ellwood City. Partner and General Manager Pete Grinnell commented: " I grew up in Harmony so this is like coming home for me. My brother, Jay Grinnell, was married to Linda Kasing and worked at the dealership for 27 years. I spent a lot of my formative years learning the car business in this very dealership and I am so proud to be a part of this partnership in a place so close to home. We are committed to making your Chrysler Dodge Jeep Ram sales and service experience a truly rewarding one. As always, our primary goal is customer satisfaction."
"While the dealership may be under new ownership, the sales, service and parts staff from Kasing are still there to provide you with a superior service experience that will exceed your expectations, says Pete." The Kasing's continue to have a hand in the business, as Jerry Kasing, who spent 50 years with the dealership, plans to stay with Napleton. Using master and factory certified technicians, your vehicle will be fixed right the first time. Additionally, the parts department will be the most extensive in the area.
The dealership has changed hands from a family owned company to another family owned company. Napleton Ellwood City Chrysler Dodge Jeep Ram will continue to provide our customers with the same great service that they have always received. It takes great customer satisfaction to succeed. Without repeat customers and referrals, the Napleton Family of Dealerships would not have survived 82 years. The customer comes first! That philosophy started in 1931 and continues today! Whether you visit Napleton Ellwood City Chrysler Dodge Jeep Ram for sales, service, parts or online at napletonellwoodcity.com your experience will be one of the industries' best!