Napleton Ellwood City Chrysler Dodge Jeep RAM

Sadly my son???s first car (Jeep) buying experience was tarnished by Napleton. His late Uncle was an avid Jeep owner. After he passed he decided that... a Jeep was going to be the first vehicle he was going to buy. He saved up for many years (even before he could drive) and put down a large down payment only to find out the contract was void due to the dealership forging our signatures on the financial documents. This experience has taught him that dealerships are untrustworthy. He also has learned to read every detail of a contract and compare promised pricing to the actual price they put on the contract. If you bought a vehicle from them over the summer check your contract for add ons and enlarged pricing. I would also suggest requesting a copy of the contract from your financial institution, and compare signatures. Are they actually yours? It???s not fun to write a negative review and I even waited until my anger subsided after finding out about the forgery. This review is for all the innocent young adults. Remember buyer beware.

Sadly my son’s first car (Jeep) buying experience was tarnished by Napleton. His late uncle was an avid Jeep owner. After he passed away he decided... that a Jeep was going to be the first vehicle he was going to buy. He saved up for many years (even before he could drive) and put a large down payment on one only to find out the contract was void due to the dealership forging our signatures on the financial documents. This experience has taught him that dealerships are untrustworthy. He also has learned to read every detail of a contract and compare promised pricing to the actual price they put on the contract. If you bought a vehicle from them over the summer check your contract for add ons and enlarged pricing. I would also suggest requesting a copy of the contract from your financial institution, and compare signatures. Are they actually yours? It’s not fun to write a negative review and I even waited until my anger subsided after finding out about the forgery. This review is for all the innocent young adults. Remember buyer beware.

Robbin was extremely nice and very helpful - definitely not a pushy car salesperson! She made the experience very easy and we would be glad to do business... with her again!

service was great. i recommend going to kurtis gailey if you’re looking for a car. he was super helpful and answered all question i had

Financial manager forged my signature without telling me and raised the price without telling anyone. PLEASE STAY AWAY

I saw a truck online. I called and set an appointment, and met with RJ. We drove the truck and sat down to discuss payment and price. He was not only able... to meet my payment, he was able to obtain the financing through a real lender! Awesome job and a great buying experience! Thank you to RJ and his team!

I traded a 2014 Ram 1500 for 2019 Ram 1500. Met my salesman Tom Kennedy. Gave him specs what I wanted and Tom made it happen. Final negotiation was... smooth and Ray Reale was a wonderful person to work with. They took into everyting into consideration to make sure customer was satisfied by delivery of the vehicle. I normally dont have pleasant experiences with car dealers, but I can say that Napleton Dodge in Ellwood City,Pa deserves the 5 Star rating. I would send family and friends to deal with this team. Ray & Tom were Great!

Ray is the best car general manager in the trip state honest fair and a great guy. Joey Z. Is a great salesman great dealership and great friends. Highly... recommend. The best hands down

Go anywhere else. Would love to buy local but the way they treated my wife I will never give them my business. She went in looking at vehicle advertised... at about $27K, after wasting her time they came out offering 84 months (told them 60) at $440 a month (math = $32K) oh and I didn't mention she had a trade in with a few grand in equity. She overheard them calling it a "walking dead car". It had some cracks in the front bumper. Just a bunch of ignorant you-know-what's. Don't waste your time and get insulted here. Go somewhere else.

The Sales Manager and General Manager treated me pathetically. When I drove an hour to look at a truck that I liked after seeing the roll over I had on... the vehicle I was trading in they only wanted to try and sell me something brand new that I didn???t want. When I told the sale manager no, I wanted the one I came for he just stood up and walked away. Saying I wouldn???t be able to get a loan. Then after the salesman I had did a little pushing to try for a loan they was able to get me the loan and I was able to secure a loan through my own bank. This whole time I was never given any numbers or told of anyway to make it work. After securing a loan through my bank and through the dealership I was then also told that there would be no deal unless I went through them. The sales manager called me and asked what was wrong I proceeded to try and tell him and he would not listen, was real combative and then hung up on me. I then talked with the general manager. He would not listen, still would not work with me and even told me that he would not work with me because of the way I was treating him. I have never had such a horrible experience in my life. The general manager will try and explain this away as numbers. It has nothing to do with the numbers because they never tried to make anything work with numbers from the start.