Napleton Ellwood City Chrysler Dodge Jeep RAM

4.7 out of 5 4.7
Rectangle 48
Sales
Service Closed

Napleton Ellwood City Chrysler Dodge Jeep RAM Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 4:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 2:00 PM

Sunday

Closed

Special Offers

Other rates
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Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
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About Our Dealership

Dealer on Cars.com since November 2013

In 1931, Edward W. Napleton opened a small DeSoto franchise on Chicago's south side. In 2013, 82 years later, the Napleton family owns and operates 53 franchises in 6 states. As the fourth generation of Napletons enter the automotive industry, Customer Satisfaction still tops the priority list.

...


The Napleton Family has recently purchased what was formally Kasing Chrysler Dodge Jeep Ram in Ellwood City. Now Napleton Ellwood City Chrysler Dodge Jeep Ram, located at 1000 Lawrence Ave. in Ellwood City. Partner and General Manager Pete Grinnell commented: " I grew up in Harmony so this is like coming home for me. My brother, Jay Grinnell, was married to Linda Kasing and worked at the dealership for 27 years. I spent a lot of my formative years learning the car business in this very dealership and I am so proud to be a part of this partnership in a place so close to home. We are committed to making your Chrysler Dodge Jeep Ram sales and service experience a truly rewarding one. As always, our primary goal is customer satisfaction."
"While the dealership may be under new ownership, the sales, service and parts staff from Kasing are still there to provide you with a superior service experience that will exceed your expectations, says Pete." The Kasing's continue to have a hand in the business, as Jerry Kasing, who spent 50 years with the dealership, plans to stay with Napleton. Using master and factory certified technicians, your vehicle will be fixed right the first time. Additionally, the parts department will be the most extensive in the area.
The dealership has changed hands from a family owned company to another family owned company. Napleton Ellwood City Chrysler Dodge Jeep Ram will continue to provide our customers with the same great service that they have always received. It takes great customer satisfaction to succeed. Without repeat customers and referrals, the Napleton Family of Dealerships would not have survived 82 years. The customer comes first! That philosophy started in 1931 and continues today! Whether you visit Napleton Ellwood City Chrysler Dodge Jeep Ram for sales, service, parts or online at napletonellwoodcity.com your experience will be one of the industries' best!

"'WE WILL NOT WASTE YOUR TIME!""

Service

Multi-Point Inspection

Complimentary

Fluid Top-Off

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
163 lifetime reviews. Includes reviews of Napleton Ellwood City Chrysler Dodge Jeep RAM from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 2, 2020

    I was brought to Napleton by my friend who bought 7 vehicles from Napleton. Her sales rep is Robbin Caracter. I couldn't have been more pleased because... Robbin went above and beyond to put me into a beautiful that is perfect for me! Robbin gave up her early day to make sure I was happy!! Thank you Robbin💕

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're glad to hear that Robbin took such great care of you! We hope we can continue to be of service to you down the road! Napleton's Ellwood City Chr...ysler Dodge Jeep Ram (724) 752-4000

  • 1.0 out of 5
    July 2, 2020

    Absolutely terrible! Service department only helps or answers when they feel like it. I've called and left a message for the service manager and he has... yet to return my call and it's been over a week.... I contacted the sales manager hoping to get some type of other help and he's been no help either. Steer clear of this place. All xxxxxxxx

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Donnie, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please co...ntact our Manager at (724) 752-4000 so that we may ensure your experiences with our dealership are more pleasant moving forward. Napleton's Ellwood City Chrysler Dodge Jeep Ram (724) 752-4000

  • June 22, 2020

    If you are thinking of buying a new or used vehicle (even if you are not at first looking at Jeep/Chrysler or Dodge) make sure you visit the Napleton ... dealership in Ellwood City, PA BEFORE you make a final decision. It will be well worth your effort. Speak to Robin or Tim (they are truly 5 STAR representatives of Napleton). You will not regret making the trip to this dealership. You will be treated fairly and every effort will be made to make you feel comfortable and best of all you will get a great vehicle deal.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Chas, we appreciate you choosing Napleton's Ellwood City Chrysler Dodge Jeep Ram! Please let us know if you have any additional questions about your n...ew vehicle and we will be more than happy to assist you! Napleton's Ellwood City Chrysler Dodge Jeep Ram (724) 752-4000

  • 5.0 out of 5
    July 1, 2020

    We stopped in just to check out new vehicles. Robbin Caracter was great!!! She showed us several different options and explained the pros and cons of each.... She was very knowledgeable and a real hoot (we were laughing the whole time!). After several test drives we fell hard for a 2020 Jeep Wrangler... Robbin has since followed up twice to make sure we were happy... you just don't see that kind of service anymore. Highly recommend paying her a visit!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there, we appreciate you choosing Napleton's Ellwood City Chrysler Dodge Jeep Ram! Please let us know if you have any additional questions about yo...ur new vehicle and we will be more than happy to assist you! Napleton's Ellwood City Chrysler Dodge Jeep Ram (724) 752-4000

  • 5.0 out of 5
    June 22, 2020

    You will not be disappointed by stopping at Napleton Ellwood City Chrysler Dodge Jeep. You will be warmly greeted (yes, of course they want to get your... business) but they (5 Star service from Robin or Tim) to Sales Manager Ben to Finance with Tammy) will go well beyond the greeting at the door to get you the best deal possible. Don't buy until you give the great folks at Napleton the chance to win you with their service and courtesy.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for sharing your recent experience with us, Chas! We work hard to provide each of our clients with the best automotive experience! W...e hope to see you again! Napleton's Ellwood City Chrysler Dodge Jeep Ram (724) 752-4000

  • 5.0 out of 5
    May 13, 2020

    I bought my first Jeep off of Napleton the other day and my experience was phenomenal. Nico was my salesman and he was EXCEPTIONAL. Totally redefined my... experience of buying a car. I have nothing but positive comments about the staff. I will buy every car from here on out at Napleton!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there, we're glad to hear you found our staff to be so informative and helpful. We want all our customers to feel this way when leaving our dealers...hip! Thank you so much for choosing Napleton's Ellwood City Chrysler Dodge Jeep Ram as your first choice for service!

  • 5.0 out of 5
    May 11, 2020

    Have always had a great experience here. No matter what department you are working with that day you get 100% attentive care and it continues throughout... the ownership of your vehicle. Joe Zachewicz is hands down the best person in that building. He will make an offer you can't refuse and he's gained my trust and business ten fold. You won't be disappointed when buying a vehicle through him!!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new vehicle! It is great to hear Joey was knowledgeable and pleasant to work with. As one of our valued customers, we want to ...sincerely thank you for your business and we hope to see you here again down the road! Safe travels!

  • 5.0 out of 5
    May 11, 2020

    Napleton Jeep in Ellwood City is always top notch. We have bought three vehicles from them and have had a great experience every time. Joe Zachewicz has... been honest and helpful making each purchase smooth as possible. The service department is second to none. Marlene makes us feel like family every time we come back for service. You will not be disappointed with Napleton.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was s...o helpful! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Safe travels!

  • 5.0 out of 5
    May 11, 2020

    Best dealership around!! Joey Zachewicz is our go to Salesman! Need a vehicle, he's your man!! Fast, easy, reliable service! They'll get you what you need!...

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're glad to hear our Staff took such great care of you! If you have any additional questions about your new vehicle, we will be more than happy to a...ssist you! Safe travels! Napleton's Ellwood City Chrysler Dodge Jeep Ram (724) 752-4000

  • 5.0 out of 5
    May 11, 2020

    Napletons one of a kind Todd Higgins was awesome along with the rest of the napleton team special thanks to Ben Stewart as well for coming through with... the finance part mans a legend

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Colton, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so ...helpful! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels! Napleton's Ellwood City Chrysler Dodge Jeep Ram (724) 752-4000

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