Reviews
As usual always a pleasant experience with salesman Bob
As usual always a pleasant experience with salesman Bob Scott at the Elkins Dodge, Jeep, Chrysler, Ram dealership.They are courteous and helpful and listen to the customer. Easy to make a deal there.
As usual always a pleasant experience with salesman Bob
As usual always a pleasant experience with salesman Bob Scott at the Elkins Dodge, Jeep, Chrysler, Ram dealership.They are courteous and helpful and listen to the customer. Easy to make a deal there.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Gregory, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Brenden and his staff were outstanding.
Brenden and his staff were outstanding. We were visiting Elkins, WV from Texas when we noticed a tail light out. They took us in with no appointment and fixed the problem within 15 mins. Also a great waiting area with plenty of coffee. Highly recommended.
Brenden and his staff were outstanding.
Brenden and his staff were outstanding. We were visiting Elkins, WV from Texas when we noticed a tail light out. They took us in with no appointment and fixed the problem within 15 mins. Also a great waiting area with plenty of coffee. Highly recommended.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Gary, we're happy you found our staff to be so supportive during your experience here at Elkins Chrysler Dodge Jeep Ram. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I was traveling, they got my truck in quick and made the
I was traveling, they got my truck in quick and made the repair same day .they was courtesy and good to work with, and everyone was very friendly.
I was traveling, they got my truck in quick and made the
I was traveling, they got my truck in quick and made the repair same day .they was courtesy and good to work with, and everyone was very friendly.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Michael, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!
Needed a last min repair on my truck, the guys got me in
Needed a last min repair on my truck, the guys got me in pretty quick, truck was done and driving great before I could even get done running errands. Very satisfied James C. Is always a blast to work with.
Needed a last min repair on my truck, the guys got me in
Needed a last min repair on my truck, the guys got me in pretty quick, truck was done and driving great before I could even get done running errands. Very satisfied James C. Is always a blast to work with.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Aaron, thank you for your kind review; we are happy to pass along your comments to the team here at Elkins Chrysler Dodge Jeep Ram! We are always more than happy to assist you if anything else comes up. Take care!
Excellent Service, was treated great and in and out very
Excellent Service, was treated great and in and out very quickly. Buying process was easy and salesman explained everything very well. All around a great experience!
Excellent Service, was treated great and in and out very
Excellent Service, was treated great and in and out very quickly. Buying process was easy and salesman explained everything very well. All around a great experience!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Colby, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Easy scheduling.
Easy scheduling. Follow up phone call to confirm appointment. On time and kept up to date. Great waiting area with drinks and snacks. Also had vending machines available. Electronic device chargers available. Plenty of seating available.
Easy scheduling.
Easy scheduling. Follow up phone call to confirm appointment. On time and kept up to date. Great waiting area with drinks and snacks. Also had vending machines available. Electronic device chargers available. Plenty of seating available.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
I bought a used 2020 Ram truck a few months ago.
I bought a used 2020 Ram truck a few months ago. It's had some gremlins, been to the shop a few times. However so far they have went out of there way to make it as painless as humanly possible. They have given me rides back to work after dropping it off, even coming to my workplace to pick the truck up and bringing it back after the repairs have have been made. The service is incredible. I want to give Brandon a huge shout out. He is always friendly and delivers great customer service. Thank you!
I bought a used 2020 Ram truck a few months ago.
I bought a used 2020 Ram truck a few months ago. It's had some gremlins, been to the shop a few times. However so far they have went out of there way to make it as painless as humanly possible. They have given me rides back to work after dropping it off, even coming to my workplace to pick the truck up and bringing it back after the repairs have have been made. The service is incredible. I want to give Brandon a huge shout out. He is always friendly and delivers great customer service. Thank you!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Elkins Chrysler Dodge Jeep Ram and we hope to see you again soon!
I had a scheduled service and was inquiring about other
I had a scheduled service and was inquiring about other issues. Kevin had looked at the vehicle, and went out of his way to ensure I was in good hands. Great Service and employee. THANK YOU!
I had a scheduled service and was inquiring about other
I had a scheduled service and was inquiring about other issues. Kevin had looked at the vehicle, and went out of his way to ensure I was in good hands. Great Service and employee. THANK YOU!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Liam, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Purchased 2 Jeeps from sales rep Kim upon my move to WV.
Purchased 2 Jeeps from sales rep Kim upon my move to WV. Outstanding Customer Service and Kim took her time . . . never pushy . . . and answered all of my questions and concerns. Have easily scheduled 5000 mile oil changes for each, online. Both service reps Kevin and Brandon demonstrated outstanding customer service. All services begun at scheduled appointment, and completed timely. Both men answer all of my questions and explain in detail all services that were performed.
Purchased 2 Jeeps from sales rep Kim upon my move to WV.
Purchased 2 Jeeps from sales rep Kim upon my move to WV. Outstanding Customer Service and Kim took her time . . . never pushy . . . and answered all of my questions and concerns. Have easily scheduled 5000 mile oil changes for each, online. Both service reps Kevin and Brandon demonstrated outstanding customer service. All services begun at scheduled appointment, and completed timely. Both men answer all of my questions and explain in detail all services that were performed.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your satisfaction is important to us, so we want to sincerely thank you for choosing Elkins Chrysler Dodge Jeep Ram and we hope to see you again soon!
It was horrible will never come or buy again.
It was horrible will never come or buy again.id rather drive to buckhannon instead of coming here
It was horrible will never come or buy again.
It was horrible will never come or buy again.id rather drive to buckhannon instead of coming here
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Brian, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We'd like the opportunity to turn your experience around. Please reach out to us at (304) 636-2222 at your earliest convenience to discuss how we can turn this experience into a positive one.