Reviews
Write a reviewMy husband works in Charleston and had to drive to
My husband works in Charleston and had to drive to Parkersburg to close the deal. They stayed late so we could get it done. I also appreciated the lack of “hard sell” on warranty products. I’ve been sold on those since I had to use one and paid $100 for a whole new transmission, but the finance guy didn’t try to push it. Get hey also brought the car I wanted from the Charleston dealership. I would definitely work with them again.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Cody Wells was so helpful!
Cody Wells was so helpful! He did everything he could to help my daughter in her unusual situation. She left there with a beautiful new Cherokee and she’s so happy with it. Thank you Cody for your help.
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My wife and I just purchased our new Jeep there.
My wife and I just purchased our new Jeep there. Great, easy experience. Everyone was great from receptionist to finance. Our Salesperson Rockey was great and very knowledgeable. He was direct and friendly and made the process enjoyable. Was a pleasant experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bought a New Jeep Wrangler and they were very helpful and...
Bought a New Jeep Wrangler and they were very helpful and even delivered it to me when I was busy working at the Hospital with everything that has been going on in the world today. This is my 5th Vehicle purchase from them and I will not go anywhere else....A very Happy Customer! Megan A
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I witnessed incredible amounts of patience, kindness, and...
I witnessed incredible amounts of patience, kindness, and helpfulness during my car buying experience. I was very impressed and taken care of every step of the way.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They are inattentive to the customer after you buy the...
They are inattentive to the customer after you buy the vehicle. This is the second and last car I will buy from them. Overall, with in the last two months I have had extremely poor care with both the sales department and the customer service department. You can also get cheaper prices elsewhere but the convenience of buying local is what brought me in. Never again...would rather take a day off of work and drive to Columbus, Mark Porter, or Charleston.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I couldn't be any happier with how I was treated at...
I couldn't be any happier with how I was treated at Astorg Auto. Jeff Berdine made the entire experience no pressure, no hassle, no issues. He went out of his way to get me the best possible deal on the vehicle that I wanted, and I didn't just gain a salesman, I gained a friend. Keith Jones was fantastic on the paperwork end, explaining everything carefully and doing it in a friendly personal manner. I knew what I wanted, and these professionals made it happen. Kudos to Astorg Auto for having staff like them on board.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Only The Best
Was in and out in a flash, van runs great, very helpful people, thank you! We will be going there for years to come, Just fantastic
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jeep Wrangler Unlimited Sahara
We had an excellent experience at Astorg when we bought our new Jeep. Our salesman, Chuck Frederick, was great to work with. He was very kind and knowledgeable. Everyone at Astorg made our vehicle buying experience a positive one. We will definitely be coming back for any future vehicle purchases!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pleasure doing business
This is my first experience with Astorg. Terry Stutler, our salesman was very friendly and provided a great shopping experience. No pressure, no hassle, just there to help. My parents needed to buy a car quickly and when the car we wanted to see was at a different location he made sure we were comfortable in the showroom and picked it up and brought it to us. It turned out to be just what they needed and wanted.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car