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Astorg Chrysler Dodge Jeep Ram Fiat

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (191 reviews)
2019 state dealer award
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2019 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award
2019 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (191 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Astorg Chrysler Dodge Jeep Ram Fiat from DealerRater.

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My husband works in Charleston and had to drive to

My husband works in Charleston and had to drive to Parkersburg to close the deal. They stayed late so we could get it done. I also appreciated the lack of “hard sell” on warranty products. I’ve been sold on those since I had to use one and paid $100 for a whole new transmission, but the finance guy didn’t try to push it. Get hey also brought the car I wanted from the Charleston dealership. I would definitely work with them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Cody Wells was so helpful!

Cody Wells was so helpful! He did everything he could to help my daughter in her unusual situation. She left there with a beautiful new Cherokee and she’s so happy with it. Thank you Cody for your help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My wife and I just purchased our new Jeep there.

My wife and I just purchased our new Jeep there. Great, easy experience. Everyone was great from receptionist to finance. Our Salesperson Rockey was great and very knowledgeable. He was direct and friendly and made the process enjoyable. Was a pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bought a New Jeep Wrangler and they were very helpful and...

Bought a New Jeep Wrangler and they were very helpful and even delivered it to me when I was busy working at the Hospital with everything that has been going on in the world today. This is my 5th Vehicle purchase from them and I will not go anywhere else....A very Happy Customer! Megan A

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I witnessed incredible amounts of patience, kindness, and...

I witnessed incredible amounts of patience, kindness, and helpfulness during my car buying experience. I was very impressed and taken care of every step of the way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They are inattentive to the customer after you buy the...

They are inattentive to the customer after you buy the vehicle. This is the second and last car I will buy from them. Overall, with in the last two months I have had extremely poor care with both the sales department and the customer service department. You can also get cheaper prices elsewhere but the convenience of buying local is what brought me in. Never again...would rather take a day off of work and drive to Columbus, Mark Porter, or Charleston.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

I couldn't be any happier with how I was treated at...

I couldn't be any happier with how I was treated at Astorg Auto. Jeff Berdine made the entire experience no pressure, no hassle, no issues. He went out of his way to get me the best possible deal on the vehicle that I wanted, and I didn't just gain a salesman, I gained a friend. Keith Jones was fantastic on the paperwork end, explaining everything carefully and doing it in a friendly personal manner. I knew what I wanted, and these professionals made it happen. Kudos to Astorg Auto for having staff like them on board.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Only The Best

Was in and out in a flash, van runs great, very helpful people, thank you! We will be going there for years to come, Just fantastic

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Jeep Wrangler Unlimited Sahara

We had an excellent experience at Astorg when we bought our new Jeep. Our salesman, Chuck Frederick, was great to work with. He was very kind and knowledgeable. Everyone at Astorg made our vehicle buying experience a positive one. We will definitely be coming back for any future vehicle purchases!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Pleasure doing business

This is my first experience with Astorg. Terry Stutler, our salesman was very friendly and provided a great shopping experience. No pressure, no hassle, just there to help. My parents needed to buy a car quickly and when the car we wanted to see was at a different location he made sure we were comfortable in the showroom and picked it up and brought it to us. It turned out to be just what they needed and wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.