CarTerra

Stay away! We had the worst experience buying a car. Paul was very rude and needs to get a much better understanding of good customer service. They tried to take advantage of my daughter, and when I got involved, they had alot of explaining to do to rectify the problem. Your typical experience when referring to a dishonest, disrespectful used car dealership.

Brought a car recently an the defects never disclosed...cant drive a car when there's safety issue and repairs not completed.Very Dishonest Experience Your mo ey is gone no refunds sad!

Not sure how this place got so many high reviews. Run as fast as you can. From day one it leaked INSIDE the car, rotors were bad, pads were bad, windows didn’t roll down, ac didn’t work just to name a few. Was told to bring it back it would be fixed. The leak was fixed for about 2 weeks and would leak again, rotors replaced supposedly but still grinds, was told windows or ac was not covered by warranty. Not a month late on a payment and repo’d. Told them I was with documented proof in the hospital and everything slipped my mind. Wondered why one phone call was never made to me? Was told they don’t need to call me. Left my husband with my toddler children at a auto part store buying a part for that car. Just don’t, run far far away.

Told Paul I was interested in a VW, but needed a reliable family car. He said it was a sound vehicle. I told him the amount I had was all I had. With in 2 months I had to replace a transfer case on transmission and the motor for it. Now I have check engine light and airbag faulty light. He said it's not their fault and can't help me. Make sure you have your wn mechanic look at the car first. Can't trust a used car dealer.

Excellent cars and exceptional customer service from Paul. I highly recommend this place when looking for good used cars.!

Oleg was honest and knowledgeable about the make, model, and year that I was looking for. Didn't purchase because he didn't have one in stock and I actually found it from a dealer out of town. Would preferred to have purchased from Portal if they had what I wanted. Parking was a challenge since their lot is overflowing with vehicles, but no real issue. Would highly recommend Portal to other buyers for a no pressure purchasing experience.

I was shopping for a used to car since mine got flooded in Matthew they were very helpful in my telephone contact.

We had the best car buying experience. It was a raining Saturday evening and even though they were closing in about an hour they still helped us get the truck we wanted. Paul was so nice and really made this experience enjoyable instead of stressful as most times can be. Oleg worked really hard to get us the best interest rate and made sure that we were happy with our purchase. They went above and beyond for us. I would defiantly recommend this dealership and have already to all my coworkers. Thank you everyone at Portal Automotive for your great customer service!

I visited the car lot multiple times before making a purchase and every time I returned i was greeted with a pleasant sales man they were patient and listened to my needs they were not pushy and found a car that met all my needs I am very very very happy with my purchases at Portal Automotive both Oleg and Eugene were great! Would come back again.

I have nothing but good to say about Portal Auto! The service was fabulous and the buying process was very simple and quick! Oleg was fantastic at keeping his customers happy. Thank you so much Portal Auto for making my new car/graduation gift so special!