Reviews
Excellent customer service by Aaron Smith, I highly
Excellent customer service by Aaron Smith, I highly recommend and appreciate Mr. Smith! Love it when a person keeps their word.
Excellent customer service by Aaron Smith, I highly
Excellent customer service by Aaron Smith, I highly recommend and appreciate Mr. Smith! Love it when a person keeps their word.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bad Experience
I was lied to about the price of my truck upon purchase. Also was lied to on several parts of my paperwork that was not discovered until later after the purchase. I ended up paying $20,000 more than what I was told upon walking into the dealership. The customer service I experienced was horrendous. Most of the vehicles in their lot were high miles and extremely overpriced. Right after my purchase, they turned their back on me. They offer a warranty that you can’t use. Also most of the vehicles in their lot that I seen had scratches and marks. From what I experienced, this is a company you should stay away from.
Bad Experience
I was lied to about the price of my truck upon purchase. Also was lied to on several parts of my paperwork that was not discovered until later after the purchase. I ended up paying $20,000 more than what I was told upon walking into the dealership. The customer service I experienced was horrendous. Most of the vehicles in their lot were high miles and extremely overpriced. Right after my purchase, they turned their back on me. They offer a warranty that you can’t use. Also most of the vehicles in their lot that I seen had scratches and marks. From what I experienced, this is a company you should stay away from.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
xxxxx
I was done playing the run around game. I asked for my license back. He continues to hold my license back. I told him that I'm done and please stop holding my license hostage. I get in my truck while he goes and gets my license. He then calls me a xxxxx because I didn't want his game. Buyer beware
xxxxx
I was done playing the run around game. I asked for my license back. He continues to hold my license back. I told him that I'm done and please stop holding my license hostage. I get in my truck while he goes and gets my license. He then calls me a xxxxx because I didn't want his game. Buyer beware
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
BEST OF THE BEST!
If you’re thinking about going to R&B car company RUN don’t walk! The greatest, easiest car buying experience of my life. Eddie & Aaron were the best to ever do it! Literally. I told Eddie what I was looking for and price range of what I wanted and he listened and got me into a great car in my price range. In and out of the dealership within an hour & a half! Aaron worked quickly on my loan approval and was super helpful throughout the process! I will never go anywhere else again! Found my permanent car spot! Thank you guys again! My family & I are so in LOVE with our new GMC Acadia! 😍
BEST OF THE BEST!
If you’re thinking about going to R&B car company RUN don’t walk! The greatest, easiest car buying experience of my life. Eddie & Aaron were the best to ever do it! Literally. I told Eddie what I was looking for and price range of what I wanted and he listened and got me into a great car in my price range. In and out of the dealership within an hour & a half! Aaron worked quickly on my loan approval and was super helpful throughout the process! I will never go anywhere else again! Found my permanent car spot! Thank you guys again! My family & I are so in LOVE with our new GMC Acadia! 😍
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
R&B,, large variety of cars and trucks,,
I inquired about a truck,, I received several trucks that were available,, i walked in the door and met Cameron Sheler,, attentive ,, listened to what I saying,, eager to get me what I wanted,, he got me more truck,, than I wanted,, below the monthly payment I was expecting to pay,, and the “icing on The cake”,, I got a 5 yr extended Warranty ,, that didn’t increase my monthly payment.
R&B,, large variety of cars and trucks,,
I inquired about a truck,, I received several trucks that were available,, i walked in the door and met Cameron Sheler,, attentive ,, listened to what I saying,, eager to get me what I wanted,, he got me more truck,, than I wanted,, below the monthly payment I was expecting to pay,, and the “icing on The cake”,, I got a 5 yr extended Warranty ,, that didn’t increase my monthly payment.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
R&b rocks.
Awesome experience, love àndy, even though I wasn't actually going to buy on site that day, Andy found the perfect auto for me. I'm so excited with my Nissan rogue, and the chance of owning one of my dream cars.
R&b rocks.
Awesome experience, love àndy, even though I wasn't actually going to buy on site that day, Andy found the perfect auto for me. I'm so excited with my Nissan rogue, and the chance of owning one of my dream cars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
CAN NOT ENOUGH ABOUT CAMERON GREAT SERVICES
We had a very good Time with The Sales Men CAMERON he was very PROFESSIONAL In my interest in finding a good used car HAD A CAR SENT FROM WARSAW AND IT WAS EXACTLY WHAT HE SAID IT Was very pleased
CAN NOT ENOUGH ABOUT CAMERON GREAT SERVICES
We had a very good Time with The Sales Men CAMERON he was very PROFESSIONAL In my interest in finding a good used car HAD A CAR SENT FROM WARSAW AND IT WAS EXACTLY WHAT HE SAID IT Was very pleased
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Highly recommend Andy Zellers and R&B!
Andy was terrific, he made sure I had what I asked for and I appreciate that! I have been looking for a nice vehicle with low miles and in my price range. I finally found exactly what I was looking for at R&B
Highly recommend Andy Zellers and R&B!
Andy was terrific, he made sure I had what I asked for and I appreciate that! I have been looking for a nice vehicle with low miles and in my price range. I finally found exactly what I was looking for at R&B
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Spectacular experience!
Andy was wonderful, he made the process of buying a car simple, straightforward, and fun. I got the perfect vehicle and drove it home then and there. Top tier service!
Spectacular experience!
Andy was wonderful, he made the process of buying a car simple, straightforward, and fun. I got the perfect vehicle and drove it home then and there. Top tier service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Satisfied Customers
Throughout my many instances of buying vehicles, I have never had such a pleasant experience as buying our "new to us" Chrysler Pacifica from Justin at R&B Car Company of South Bend. From the moment that we came to test drive a couple of different vehicles to the moment of final departure Justin was pleasant, knowledgeable, helpful, and thorough with the car buying experience without a hint of overbearing. In addition, the simplicity and straightforward pricing made me feel as if R&B wasn't trying to pull a fast one on us. My wife and I drove away with a sense that we had been treated with the respect of valued customers rather than a means to a paycheck.
Satisfied Customers
Throughout my many instances of buying vehicles, I have never had such a pleasant experience as buying our "new to us" Chrysler Pacifica from Justin at R&B Car Company of South Bend. From the moment that we came to test drive a couple of different vehicles to the moment of final departure Justin was pleasant, knowledgeable, helpful, and thorough with the car buying experience without a hint of overbearing. In addition, the simplicity and straightforward pricing made me feel as if R&B wasn't trying to pull a fast one on us. My wife and I drove away with a sense that we had been treated with the respect of valued customers rather than a means to a paycheck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase