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R & B Car Company South Bend

(112 reviews)
Visit R & B Car Company South Bend
Sales hours: 9:00am to 7:00pm
Service hours: 9:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 9:00am–5:00pm
Tuesday 9:00am–8:00pm 9:00am–5:00pm
Wednesday 9:00am–7:00pm 9:00am–5:00pm
Thursday 9:00am–8:00pm 9:00am–5:00pm
Friday 9:00am–7:00pm 9:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
(574) 400-2098 (574) 400-2098

Inventory

See all 127 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2013.
R&B Car Company is Indiana's #1 used car dealer and the Nation's 7th largest independent volume dealer. Not only do we have the best selection in the state but we also have the best staff and customers.

At R&B Car Company we believe if it was not for you the customer we would not be in business. We take pride in delivering the best customer service to all of our customers before during and after they get a vehicle. We believe the car buying process should be enjoyable not stressful.

Each one of our staff members works with you to help you find exactly what you are looking for.
#1 Independent Volume Dealer in Indiana 7th in the Nation.

Service center

Phone number (574) 400-2098

Service hours

Monday
9:00am–5:00pm
Tuesday
9:00am–5:00pm
Wednesday
9:00am–5:00pm
Thursday
9:00am–5:00pm
Friday
9:00am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

(112 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of R & B Car Company South Bend from DealerRater.

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Excellent customer service by Aaron Smith, I highly

Excellent customer service by Aaron Smith, I highly recommend and appreciate Mr. Smith! Love it when a person keeps their word.

Excellent customer service by Aaron Smith, I highly

Excellent customer service by Aaron Smith, I highly recommend and appreciate Mr. Smith! Love it when a person keeps their word.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bad Experience

I was lied to about the price of my truck upon purchase. Also was lied to on several parts of my paperwork that was not discovered until later after the purchase. I ended up paying $20,000 more than what I was told upon walking into the dealership. The customer service I experienced was horrendous. Most of the vehicles in their lot were high miles and extremely overpriced. Right after my purchase, they turned their back on me. They offer a warranty that you can’t use. Also most of the vehicles in their lot that I seen had scratches and marks. From what I experienced, this is a company you should stay away from.

Bad Experience

I was lied to about the price of my truck upon purchase. Also was lied to on several parts of my paperwork that was not discovered until later after the purchase. I ended up paying $20,000 more than what I was told upon walking into the dealership. The customer service I experienced was horrendous. Most of the vehicles in their lot were high miles and extremely overpriced. Right after my purchase, they turned their back on me. They offer a warranty that you can’t use. Also most of the vehicles in their lot that I seen had scratches and marks. From what I experienced, this is a company you should stay away from.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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xxxxx

I was done playing the run around game. I asked for my license back. He continues to hold my license back. I told him that I'm done and please stop holding my license hostage. I get in my truck while he goes and gets my license. He then calls me a xxxxx because I didn't want his game. Buyer beware

xxxxx

I was done playing the run around game. I asked for my license back. He continues to hold my license back. I told him that I'm done and please stop holding my license hostage. I get in my truck while he goes and gets my license. He then calls me a xxxxx because I didn't want his game. Buyer beware

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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BEST OF THE BEST!

If you’re thinking about going to R&B car company RUN don’t walk! The greatest, easiest car buying experience of my life. Eddie & Aaron were the best to ever do it! Literally. I told Eddie what I was looking for and price range of what I wanted and he listened and got me into a great car in my price range. In and out of the dealership within an hour & a half! Aaron worked quickly on my loan approval and was super helpful throughout the process! I will never go anywhere else again! Found my permanent car spot! Thank you guys again! My family & I are so in LOVE with our new GMC Acadia! 😍

BEST OF THE BEST!

If you’re thinking about going to R&B car company RUN don’t walk! The greatest, easiest car buying experience of my life. Eddie & Aaron were the best to ever do it! Literally. I told Eddie what I was looking for and price range of what I wanted and he listened and got me into a great car in my price range. In and out of the dealership within an hour & a half! Aaron worked quickly on my loan approval and was super helpful throughout the process! I will never go anywhere else again! Found my permanent car spot! Thank you guys again! My family & I are so in LOVE with our new GMC Acadia! 😍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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R&B,, large variety of cars and trucks,,

I inquired about a truck,, I received several trucks that were available,, i walked in the door and met Cameron Sheler,, attentive ,, listened to what I saying,, eager to get me what I wanted,, he got me more truck,, than I wanted,, below the monthly payment I was expecting to pay,, and the “icing on The cake”,, I got a 5 yr extended Warranty ,, that didn’t increase my monthly payment.

R&B,, large variety of cars and trucks,,

I inquired about a truck,, I received several trucks that were available,, i walked in the door and met Cameron Sheler,, attentive ,, listened to what I saying,, eager to get me what I wanted,, he got me more truck,, than I wanted,, below the monthly payment I was expecting to pay,, and the “icing on The cake”,, I got a 5 yr extended Warranty ,, that didn’t increase my monthly payment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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R&b rocks.

Awesome experience, love àndy, even though I wasn't actually going to buy on site that day, Andy found the perfect auto for me. I'm so excited with my Nissan rogue, and the chance of owning one of my dream cars.

R&b rocks.

Awesome experience, love àndy, even though I wasn't actually going to buy on site that day, Andy found the perfect auto for me. I'm so excited with my Nissan rogue, and the chance of owning one of my dream cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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CAN NOT ENOUGH ABOUT CAMERON GREAT SERVICES

We had a very good Time with The Sales Men CAMERON he was very PROFESSIONAL In my interest in finding a good used car HAD A CAR SENT FROM WARSAW AND IT WAS EXACTLY WHAT HE SAID IT Was very pleased

CAN NOT ENOUGH ABOUT CAMERON GREAT SERVICES

We had a very good Time with The Sales Men CAMERON he was very PROFESSIONAL In my interest in finding a good used car HAD A CAR SENT FROM WARSAW AND IT WAS EXACTLY WHAT HE SAID IT Was very pleased

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Highly recommend Andy Zellers and R&B!

Andy was terrific, he made sure I had what I asked for and I appreciate that! I have been looking for a nice vehicle with low miles and in my price range. I finally found exactly what I was looking for at R&B

Highly recommend Andy Zellers and R&B!

Andy was terrific, he made sure I had what I asked for and I appreciate that! I have been looking for a nice vehicle with low miles and in my price range. I finally found exactly what I was looking for at R&B

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Spectacular experience!

Andy was wonderful, he made the process of buying a car simple, straightforward, and fun. I got the perfect vehicle and drove it home then and there. Top tier service!

Spectacular experience!

Andy was wonderful, he made the process of buying a car simple, straightforward, and fun. I got the perfect vehicle and drove it home then and there. Top tier service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Satisfied Customers

Throughout my many instances of buying vehicles, I have never had such a pleasant experience as buying our "new to us" Chrysler Pacifica from Justin at R&B Car Company of South Bend. From the moment that we came to test drive a couple of different vehicles to the moment of final departure Justin was pleasant, knowledgeable, helpful, and thorough with the car buying experience without a hint of overbearing. In addition, the simplicity and straightforward pricing made me feel as if R&B wasn't trying to pull a fast one on us. My wife and I drove away with a sense that we had been treated with the respect of valued customers rather than a means to a paycheck.

Satisfied Customers

Throughout my many instances of buying vehicles, I have never had such a pleasant experience as buying our "new to us" Chrysler Pacifica from Justin at R&B Car Company of South Bend. From the moment that we came to test drive a couple of different vehicles to the moment of final departure Justin was pleasant, knowledgeable, helpful, and thorough with the car buying experience without a hint of overbearing. In addition, the simplicity and straightforward pricing made me feel as if R&B wasn't trying to pull a fast one on us. My wife and I drove away with a sense that we had been treated with the respect of valued customers rather than a means to a paycheck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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