R&B Car Company Warsaw

I saw a 'Coming Soon' listing for a blue Elantra at R&B Car Company that checked every box I needed. Good vehicles don’t last long, so I reached out right away. Cole responded quickly and got the car pulled straight from the service department for me. It was so fresh the floor mats were still drying! I even had to come back later to pick them up after the paperwork was signed. That’s the kind of service every buyer wants: fast, attentive, and without any pressure. Cole gave me the exact car I came for at a price I was happy with, and he did everything he said he would. Some people say the car should sell itself, but Cole sold more than just a car. He sold service, trust, and loyalty. Highly recommend working with him.

Collan was very helpful and efficient. He took the time to make sure we were comfortable with the vehicle decision. He even called the banj to negotiate interest rates for us.

*****BUYER BEWARE****** I would stay clear of this dealership! Very shady practices and they do not “take care of their customers” like they claim. We had a horrible buying experience there and basically got screwed over and were either forced to take home a vehicle that had a big mechanical problem (that they refused to fix, even though we had proof that it was present the day we took it home) or pay 6,000 over the fair market price for a different vehicle. And they had the car in a shop the day after we bought for a starter issue(which they did fix) but claim they knew nothing about the engine light being on. We then tried to use the expensive warranty we purchased and were told that the 4,000 repair job was not covered. We made the difficult decision to trade it back in after only having the car 45 days, most of that being in shops or the dealer. They then wouldn’t give us the amount we paid for it, wouldn’t refund us for the terrible warranty, wouldn’t come down on price for the different vehicle we wanted( even though it was very overpriced). They said they were helping us out and were losing money on the deal by transferring the warranty to a different vehicle. We wanted our money back for a vehicle that they knew had an expensive mechanical problem and didn’t want to fix it properly!! We then chose to pay too much for a vehicle just to get out of the deal with the car that has mechanical problems because we didn’t trust that it wouldn’t keep having more problems due to not being properly maintained. The warranty company contract stated that only the dealer can refund you for the contract, they said if I don’t transfer it to the new car I would just lose that money. So don’t let this happen to you! Don’t fall for their warranty scam! I wouldn’t even set foot in their door!!

I totaled my car and then immediately started searching for a new vehicle on the R and B website. Found a few that I liked and went to the lot to look around. Was greeted by Collan while on the lot. He immediately helped us find something in our price range and credit history. We are so pleased with the 2 vehicles that we ended up purchasing with Collan's help. We are repeat customers with R and B. We have had several vehicles that we purchased through them. We will be back again.

Love it there would send anyone to me for car They have always been there to do job right

I hate car shopping but Brandon at R&B Car Company made it a good experience! I would recommend them to anyone looking for a car!

Damien was a pleasure to work with. He answered all of my questions and was informative in his explanations. He mad the buying process easy!

Amazing customer service! Brandon George was very personable and helped me get everything I needed even due to my current financial situation. It was a very easy process and he made it all the easier.

absolutely wonderful. i was in desperate need of a car and i was helped greatly. found a car i love and hope will last me a long time! great communication, patience, and hard work on employees end!

Great service,David explained and went over everything with detail made sure everything was good and was happy with the vehicle and communication was very good