Reviews
I usually try to buy from private sellers when I am...
I usually try to buy from private sellers when I am looking for used cars. I managed to find a car I was interested in at Lou Sobh and Kimberly met with me before the car was out on the lot. Very good experience all around.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Heather and Elma were excellent, very responsive and...
Heather and Elma were excellent, very responsive and attentive to detail!! They went above and beyond to see my needs were addressed, I give them 10 plus
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have always found the staff to be professional, polite,...
I have always found the staff to be professional, polite, and very friendly. Five stars to Ryan Esloon. He made sure I understood what service needed to be performed on my car as well as making sure I had the rental I needed that day. Elma was a delight in helping me with my rental. Ryan made everything run smoothly. Lou Sobh has a great service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Team .....in particular I liked working with Ryan Esloon very much. He made everything easy.
Always a pleasure in the service department !!
Ran in for my CRV oil change and went right up to my service person, Justin! He is always right on with what the car needs at the time of service! I feel very comfortable with Justin !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Honda HRV Service
Good job with the service! Was done very quickly and we are very happy with the quality
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Accessories installation
The service advisor was friendly, knowledgeable and took care of my car and made sure resistors were done promptly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Nita Chambless
Quick attention. Knowledgeable technicians. Service check in easy. Friendly employees.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Review
Always professional, always friendly. Routine 10,000 mile service so buying and repair do not apply. The vehicle was, however, purchased from this Dealer and was also a pleasant experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Andrea was amazing!!! Made it simple & fast for me!...
Andrea was amazing!!! Made it simple & fast for me! My son is very happy about his new car! Andrea was very accommodating & made the experience a great one. Thanks!!! I’m a VP of Sales for a Billion $ Co & don’t give out a 5 star review if not deserved! Keep up the great work!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I love the entire service department at Lou Sobh Honda....
I love the entire service department at Lou Sobh Honda. Everyone is so nice and I never feel like I am getting bamboozled. Thanks to everyone!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair