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Lou Sobh Honda

(8,596 reviews)
Visit Lou Sobh Honda
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (888) 825-3607 (888) 825-3607
Used (888) 825-4729 (888) 825-4729
Service (678) 268-6075 (678) 268-6075

Reviews

(8,596 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lou Sobh Honda from DealerRater.

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Staff very courteous, had my car completed in a timely

Staff very courteous, had my car completed in a timely manner. Thank you for taking me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We’re glad to hear our staff was courteous and your car was completed on time. It was our pleasure to assist you—we appreciate your visit!

Good experience, in and out in a reasonable amount of

Good experience, in and out in a reasonable amount of time. Talin was very helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great feedback! We're glad to hear you had a smooth, efficient experience and that Talin was helpful. We appreciate your visit and hope to see you again!

JW was a pleasure to work with.

JW was a pleasure to work with. He made the car buying experience much more pleasant than I had anticipated. He was courteous, professional and transparent. We will definitely return for our next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We’re thrilled to hear JW made your car-buying experience smooth and enjoyable. His professionalism and transparency truly make a difference. We look forward to welcoming you back for your next vehicle!

Tom was great to work with.

Tom was great to work with. A little disappointed that my car doesn’t have the Sirius XM built in and that I can’t do remote start in the app. I was under the impression by reading the car listing that those were both going to be available.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback about Tom—we’re happy to hear you enjoyed working with him! We’re sorry for the confusion regarding the SiriusXM and remote start features. That’s not the experience we want for our customers, and we’d love the opportunity to help clear things up or find a solution. Please don’t hesitate to reach out!

No one really seemed interested in selling me the car.

No one really seemed interested in selling me the car. There was no exceptional service provided—just a back-and-forth game with numbers until I got tired of it. They tried to make it seem like I was getting the same deal as another offer, but I wasn’t. Matching the final price while cutting back on add-ons isn’t a better deal. It felt more like they were trying to wear me down than actually work with me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This was my first oil change for the new CRV I purchased.

This was my first oil change for the new CRV I purchased. This service was very organized and Heather was great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We're glad your first oil change went smoothly and that Heather took great care of you. We appreciate your business and look forward to seeing you next time!

I am 100 percent satisfied and good and fast service.

I am 100 percent satisfied and good and fast service. I like way of handling

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We’re thrilled to hear you’re 100% satisfied and appreciated the fast service. It means a lot to us that you enjoyed the way everything was handled—we look forward to seeing you again!

Although I live closer to Milton Martin Honda I prefer

Although I live closer to Milton Martin Honda I prefer to drive the distance to Lou Sobh. Everyone I've encountered has been super friendly and efficient. Also, I appreciate the shorter wait times when having my car serviced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for making the extra drive to see us—we truly appreciate it! We're glad to hear our friendly team and efficient service make it worth the trip. Looking forward to seeing you again soon!

Great experience!

Great experience! We purchased a certified Passport and they worked with us to find a price we could afford. Joseph Allen was our salesman, and he was wonderful to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks, Alicia! We're so glad you had a great experience and found the right Passport at the right price. Joseph Allen will be happy to hear your kind words! Enjoy your new ride!

We feel that they have done everything within their

We feel that they have done everything within their control to make sure we, the customer, had a positive experience dealing with the different groups in the dealership (sales, service and parts).

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We're so glad to hear that every part of your experience—from sales to service to parts—was positive. We appreciate your support and look forward to seeing you again!