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Lou Sobh Honda

(8,574 reviews)
Visit Lou Sobh Honda
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (888) 825-3607 (888) 825-3607
Used (888) 825-4729 (888) 825-4729
Service (678) 268-6075 (678) 268-6075

Reviews

(8,574 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lou Sobh Honda from DealerRater.

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Customer

The sales team at Kou Sobh were amazing from start to finish and extremely professional

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Patience.

Very patient with my questions and requirements when it came to my lease. With continue to go to Lou Sobb for future needs. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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V. Nolan

My salesman Chris Sobh was great. He made the purchase easy, He explained all of the in the car. He took his time, he was ver familiar with the vehicle. Overall he was professional and personable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Outstanding customer service!

Cheron Brannigan gave exceptional service with our needs and communicating with us. We brought the car in for recommended maintenance and a slight leak in one of the tires.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

5 star sales experience, pretty moderate financing team

Our overall experience was exceptional. We had only seen these kind of experiences in scripted dealer commercials. My wife and I would like to call out Andrea Lopez, who was not only great as a sales professional, but seemed very genuine as a person who wants work with her customer to get them a good deal without seeming to pressurize them. I had visited a few dealerships before Lou Sobh and the experience we had with Andrea Lopez was the main and only reason we bought our vehicle from there. The only negative aspect was the experience with Bob Byczynski from finance. If you are not buying any extended warranty from him, be prepared for moderate service. We would most certainly go back and recommend our friends as long as Andrea is there :-) Thank you Andrea, wish you all the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service

Schedule an oil Change online. Dropped off the car to tell me there was a 3 hour wait. Had the courtesy shuttle drop me off to do some shopping and for them to tell me that they couldn’t pick me up. They ended up finishing the oil change in 2 hours and the shuttle picking me up. So overall I was satisfied with everyone there. They were very upfront and personable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Honda accord

I hate buying a new car! Lou Sobh made the process easy! Great personnel, fair price great inventory!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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SERVICE

My service advisor kept me informed and helped me understand the work that needed to be done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Thanks for taking care of my car

Thanks again for taking good care of my car and making waiting a comfortable experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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First time experience

New to Georgia and first time to have my Honda CRV serviced for air bag recall at Lou Sobh. I was favorably impressed with the whole service department setup. My initial contact was with Jimmy who did a great job. My only minor complaint was the extra 1 hour required for the service due to the volume of servicing on that particular day (Thursday 8/29). But with that said, I definitely will be bringing in both my Honda’s for regular service. Please keep up the excellent work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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