Reviews
Great service
I brought my 2015 CRV here because it was more convenient than where I had purchased it. The service was outstanding, and my service advisor Cheron Brannigan was very easy to work with. I'm very pleased and will be back again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It doesn't get any better than that!! Thank you Sharon!! We appreciate your business. I will be sure to thank Cheron as well!! Chip Hill, Marketing
Service is always great!
Purchased a new 2016 Honda Accord Touring. Within 3 years of ownership I’ve had to bring the car back to replace the headlight assembly due to the HID DRLs not working/fading. Thankfully the replacements were under warranty. I’m afraid, once the warranty has expired, I’d have to replace them out of pocket. Not sure if this has been a recurring problem or not. Other than that both the Service and the car gave Vern exceptional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your business. Glad we could help you out with warranty. Have a great day and see you next visit!! Chip Hill, Marketing
Swayze
It was a very nice experience. My salesman was knowledgeable and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome Car Buying Experience!
Lou Sobh makes it way too easy to spend $45K!! This is our 4th car purchase with Lou Sobh and the experience has always been exceptional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Customer Experience
The service advisor Tala is excellent and is always willing to answer any questions we have.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service
Great customer service, wait time was great considering I did not have an appointment for my oil change and friendly representative plus I appreciated the snack and coffee while I waited!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for writing and we appreciate your business. Shannon does a great job and always make yourself at home while your car is being serviced!! Chip Hill, Marketing
None of that salesman s#%t
Jim was extremely professional and patient with us. He worked with us amd went above and beyond. We felt that he had our best interest in mind. We love our new Pilot.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding!! We appreciate the comments about Jim. He is a very thoughtful salesperson with the customers best interests in mind. Enjoy your Pilot and hope to see you back when regular service is due. Have a great day. Chip Hill, Marketing
Great Experience - Easy Purchase
The purchase process was very simple and easy. Great Experience. Salesman was very nice and not pushy but very knowledgable about the car. They washed the car and cleaned it up and that was very nice as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everybody loves an easy purchase...and it happens nearly every time at Lou Sobh Honda. Thanks for your business and please tell your friends and family about us!! Great job Jim. Chip Hill, Marketing
Got the car I wanted
Got the CRV wanted...But the color silver was not in stock. So I settled for a different color. The only negative was it was a little more down payment than I expected.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
ENJOY YOUR NEW CR-V Jerry!!! Thanks for your business. Chip Hill, Marketing
Purchase of 2018 Honda Accord and 2018 FIT Sport
We worked with Chris and David kellum and both were outstanding, all top marks. Chris made the purchase, of two cars, one new and one 2018 used with only 4000 miles a pleasure.The process was very smooth and Chris was very organized. I have been an executive search person for 30 years and we place sales and management people. I know a professional sales person from a poor one and Chris and David are truly "PRO'S." The trust factor was established immediately. I felt no pressure, only that he was there to be of help, help to fulfill our needs. that is what a strong sales person does, solve problems and help fill needs of their customers. I give these guys all "10's on all aspects of the buying experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mr. Newberry meant to rate us all 10's clearly in his comments. I think he was confused in the Rating section. Thanks Mr. Newberry for your business and your good intent to give us all 10's. Welcome to the Lou Sobh Honda Family.