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Lou Sobh Honda

(8,574 reviews)
Visit Lou Sobh Honda
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (888) 825-3607 (888) 825-3607
Used (888) 825-4729 (888) 825-4729
Service (678) 268-6075 (678) 268-6075

Reviews

(8,574 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lou Sobh Honda from DealerRater.

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Mr. Customer

Heather in the Service Dept has been my go to person for all repairs and exceptional customer service. She has constantly gone above and beyond for all my needs and is a joy to work with, thank you and she deserves pat on the back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Car Buying Experience

The most pleasurable buying experience I've ever had purchasing a car. Sean Godwin was a phenomenal salesperson, pointing out all the right things in a non aggressive manner. I definitely recommend him and would buy from him again. I used the Costco pricing, and it was absolutely no stress!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good dealership

Always come here for service! I bought my car here it was a breeze. Since then Im a regular visitor

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Routine Maintenance

Always prompt and courteous. I like being able to make an appointmrnt for my service and the discount coupons offered on line. Service is quick and minimum wait time. Pleasant customer service waiting area. It is quite a drive from my home, but worth it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write Cathy. And yes, those coupons can save you money!! We appreciate your business and we will always make it worth the drive to do business with us. I will make sure Heather reads this post. Chip Hill, Marketing

Very helpful

I had brake problems on my Odyssey and the service representative was very patient to go over the problems with me, her explanation was very helpful for me to determine the priorities. Excellent service!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Dodge ram

Excellent job , I like the quality and Andrea was a great sales. When I have any question she help me to give me a quick question .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent Experience

I’v Been coming to Lou Sobh Honda to get my vehicle serviced for over 5 years. They have always provided EXCELLENT SERVICE. I certainly will be returning.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Friendly

My estimate of trade-in value and new car price closely matched dealer's. The entire transaction was swift and pleasant. Many thanks to Stefan Carby (salesman).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the nice comments John. We appreciate your business and we look forward to many years of taking care of all of your car needs. Have a great day and we look forward to your next visit. Chip Hill, Marketing

2018 Honda CR-V EX

Great car buying experience. Our salesman Tony was great to work with and found us the exact car we wanted. Thank you Lou Sobh Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great team

Everybody was helping everybody. Thank you to Bonnie for helping me when I showed up early to Shannon for a great job on the close out. Thank you to David for turning down the music in lobby. You could really tell how efficient they were helping everyone. Very clean dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you Jay for taking the time to write. We appreciate your business. I will be sure to thank Bonnie, Shannon, and David for a job well done. Please tell your friends and family about us. We will take great care of them for you. Have a great day!! See you next visit. Chip Hill, marketing