Reviews
Mr. Customer
Heather in the Service Dept has been my go to person for all repairs and exceptional customer service. She has constantly gone above and beyond for all my needs and is a joy to work with, thank you and she deserves pat on the back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Car Buying Experience
The most pleasurable buying experience I've ever had purchasing a car. Sean Godwin was a phenomenal salesperson, pointing out all the right things in a non aggressive manner. I definitely recommend him and would buy from him again. I used the Costco pricing, and it was absolutely no stress!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good dealership
Always come here for service! I bought my car here it was a breeze. Since then Im a regular visitor
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Routine Maintenance
Always prompt and courteous. I like being able to make an appointmrnt for my service and the discount coupons offered on line. Service is quick and minimum wait time. Pleasant customer service waiting area. It is quite a drive from my home, but worth it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write Cathy. And yes, those coupons can save you money!! We appreciate your business and we will always make it worth the drive to do business with us. I will make sure Heather reads this post. Chip Hill, Marketing
Very helpful
I had brake problems on my Odyssey and the service representative was very patient to go over the problems with me, her explanation was very helpful for me to determine the priorities. Excellent service!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dodge ram
Excellent job , I like the quality and Andrea was a great sales. When I have any question she help me to give me a quick question .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Experience
I’v Been coming to Lou Sobh Honda to get my vehicle serviced for over 5 years. They have always provided EXCELLENT SERVICE. I certainly will be returning.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly
My estimate of trade-in value and new car price closely matched dealer's. The entire transaction was swift and pleasant. Many thanks to Stefan Carby (salesman).
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the nice comments John. We appreciate your business and we look forward to many years of taking care of all of your car needs. Have a great day and we look forward to your next visit. Chip Hill, Marketing
2018 Honda CR-V EX
Great car buying experience. Our salesman Tony was great to work with and found us the exact car we wanted. Thank you Lou Sobh Honda.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great team
Everybody was helping everybody. Thank you to Bonnie for helping me when I showed up early to Shannon for a great job on the close out. Thank you to David for turning down the music in lobby. You could really tell how efficient they were helping everyone. Very clean dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Jay for taking the time to write. We appreciate your business. I will be sure to thank Bonnie, Shannon, and David for a job well done. Please tell your friends and family about us. We will take great care of them for you. Have a great day!! See you next visit. Chip Hill, marketing