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Lou Sobh Honda

(8,574 reviews)
Visit Lou Sobh Honda
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (888) 825-3607 (888) 825-3607
Used (888) 825-4729 (888) 825-4729
Service (678) 268-6075 (678) 268-6075

Reviews

(8,574 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lou Sobh Honda from DealerRater.

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Good experience and they gave me the best service, the

Good experience and they gave me the best service, the technician was knowledgeable and helpful… thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the excellent review. We are so happy that you enjoyed your experience with us. We appreciate your business and look forward to serving you again in the future.

Appointment was made for first thing in the AM for a

Appointment was made for first thing in the AM for a replacement exterior part. This was handled promptly and swiftly. Results came out perfectly. Service was great and positive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Great to hear! We are so happy that you enjoyed your experience with us. We really appreciate your business and look forward to serving you again in the future!

Heather is fantastic!

Heather is fantastic! She’s extremely knowledgeable and very helpful as well. She also is very efficient and explains everything in detail about your situation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

Great service and it was so quick.

Great service and it was so quick. Loved that I could follow the status of my car as I waited. Heather was very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review! We will be sure to pass the compliment along to Heather and the team. We appreciate your business and look forward to serving you again in the future.

Finance dept pressured me into purchasing a protection

Finance dept pressured me into purchasing a protection plan, and when I attempted to cancel it the following month, they made the process even more difficult. I feel deceived.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had intermittent AC problem.

I had intermittent AC problem. I came to the dealership twice for the AC to be checked out. Nothing was done on the first day. On the 2-nd day, my AC was diagnosed and no issues found. Every one was friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience.

Great experience. Reza and Juan helped us locate/order the specific Honda Pilot we were looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Awesome! Congrats on your new ride. Welcome to the Lou Sobh Family!

Excellent service!

Excellent service! Brandon T Williams is an excellent professional who has out -sanding customer service skills.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We will definitely pass the compliment along to Brandon. Thanks for the excellent review. We are so happy that you enjoyed your experience with us. We appreciate your business and look forward to serving you again in the future.

Great experience!

Great experience! Will recommend Kimberly and Lou Sobh Honda to friends and family. The process was super easy and we were in and out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review! We will be sure to pass the compliment along to Kim and the team. We appreciate your business and look forward to serving you again in the future.

Joseph is really nice and answered all my questions.

Joseph is really nice and answered all my questions. I had good experience with him to buy a Prologue.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congrats on your new Prologue! Thanks for the excellent review. We are so happy that you enjoyed your experience with us. We appreciate your business and look forward to serving you again in the future.