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The Minivan Store

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (92 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (92 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent Service!

Very friendly, professional, and knowledgeable staff. They were able to identify and fix the issue with my car in 30 mins.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Millwright

Best dealer ship ever . Car had issues athat the end of 3000 mile warranty took many visits but they fix the problem I will buy my next car from there also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience

Was a little skeptical at first but they eased our fears. Went in looking for a mini van and found a couple that were perfect for us. They made the process easy and found us a loan provider. Very happy and would recommend to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wholeheartedly Recommended

I really went into buying this car with a skeptical mind set and thinking it's me against the car dealer and I have to negotiate hard... what I found was completely different. These are just some good, solid, honest individuals working to build their small business in the most open and transparent way. I got an awesome deal on the exact vehicle we were looking for and don't think it could have gone any better for us anywhere else. If your interested in one of their cars, I wholeheartedly recommend working with The Minivan Store. You won't regret it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Pleasurable car buying experience

The gentleman that work here are professional and personable without being overbearing or making you feel pressured. Frank helped us through the entire process from picking out the car we wanted to getting me approved for the loan. It was quick and easy! Definitely recommend the Minivan store for anyone looking to buy a dependable vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Not a good way to do business

I inquried about a vechicle three times and no one ever responded

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I never had a better experience with a car dealr,

I was looking for a used Prius Three, turquoise, and went through Carfax. They found the car I wanted at a great price at The Minivan Store in Winter Park FL. My salesman, Juan Serrano, could not have been more helpful. He had the car taken to the Toyota dealership for inspection, handled all the details for me long distance, and generally made buying a car online easier than I ever could have imagined. I will always buy through Carfax from now on, and if I were in the Orlando area, I would start at The Minivan Store. Thanks, Fellas!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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No pressure

Frank and Juan are great guys. Purchased a 2015 Chrysler minivan that is in excellent condition. These guys go all out to make sure you are satisfied with your purchase and also gave me a good price on my trade compared to other dealers. Check out The Minivan Store when in the market for a good used vehicle at a fair price. You will not be disappointed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service above and beyond

Frank and Juan were great. Friendly greeters with awesome customer support and service... Helping a lot in a difficult situation. They went all out even after the purchase. I'm looking forward to getting my daughter's car from them soon............

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Exellent customer service and unbeatable prices

Best experience ever in what a dealer refer to. You think on a dealer and what come to you senses is to be careful with the salesman cause they may trick you up on the deal they giving to you but with this team (Frank and Juan) is a total helpful experience. I'm completely satisfy with what my wife and myself got from there. We need more space on a vehicle and help with the financing, they got me the Sienna 2015 with less of 10,000 miles and got me approved thru their financial institution witch by the way were very helpful too and all this was done in less than 24 hours. Thanks Frank and Juan again for all your help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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