Broadway Auto Mall

3.2 out of 5 3.2
Rectangle 48
Sales

Broadway Auto Mall Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.2 out of 5 3.2
13 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    July 30, 2020

    I am interested in a Mazda Miata they say have for sale. I have been sending e mails and messages for three days and they dont answer. They are not interested... in selling cars.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    July 13, 2020

    Even though I wasn't able to do a trade right away,the staff were courteous to help out.I would refer these guys to anyone.Thank you.Have a good day.

    4.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 4, 2018

    Great place to buy a car from... My husband got his car there and after we seen we got a great deal we went back a month later and bought a mini van for... the family... Thank you Broadway Auto Mall and your team...

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    October 4, 2018

    Very friendly staff. After a terrible break down within days of buying the vehicle was diagnosed with engine being blown. Excellent repair by BAM and it... staff. Thanks!!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    October 3, 2018

    Bought an infinity a couple months ago had the service engine light when I looked at the car I asked them to fix it.when I picked up the car they did but... 100 miles later it came back on I called and my salesman said it's nothing just the o2 sensor its nothing big,they told me they put a brand new battery in the car well they did that too a new to the car battery one they had laying around the junk yard, so 2 months old and my car broke down I took it to the real dealer infinity and now its gonna take $3000 to get my car right, liars dont waste your time when I called them they sent me too the service manager what a joke they offered to fix the problem that they knew about in the first place for 1/2 the price.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    13 people out of 14 found this review helpful. Did you?
  • 1.0 out of 5
    July 12, 2018

    This place is a joke payed 12,900 for a totaled charger they gave us a unaccurate car fax and a car that cannot be aligned with bad wheel bearings and... bent control arms they refused to make it right noone should buy a vehicle from these crooks very rude and unhelpful and the car is junk I'm stuck paying for

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    7 people out of 7 found this review helpful. Did you?
  • 4.0 out of 5
    May 23, 2017

    I had a good experience with talking with representative. I was not able to find a car that day, but always had good deed back so when I do purchase will... definitely be the first place to go.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 4 found this review helpful. Did you?
  • 5.0 out of 5
    November 19, 2016

    Went there after going to multiple other dealers. Having 230 plus vehicles, we actually felt like we had options. Once we got there we where given time... to actually walk around and look. WE found the perfect car for us and financing was very simple and quick. WE left there in a matter of 1 hour and 30 minutes.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    6 people out of 8 found this review helpful. Did you?
  • 4.0 out of 5
    September 27, 2016

    I bought a used Audi at Broadway Auto Mall, after comparing prices extensively with other dealers. On the way home, the engine light came on and the vehicle... lost power. I parked it and called the Auto Mall. They had towed and worked on it until it was fixed right...it turned ou to be a complicated problem with the turbo, and they replaced the turbo at no cost. I am sure they lost money on this car to take care of me and gain a happy customer.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    11 people out of 11 found this review helpful. Did you?
  • 1.0 out of 5
    February 28, 2015

    The service was awful, I was there interpreting for my deaf father we were told and I quote that we could not buy the vehicle because we lived to far.... The dealer is in Lexington Kentucky, we live in campbellsville or (Taylor county) Kentucky. After that brig said the sales rep told us to go to the other location right around the corner and maybe they would let us do it. I then asked why cant you call them and ask, he said " I did and they said no but it's still worth a shot". This place is a joke thanks for wasting my time. I hope no one has to go through what we did.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    5 people out of 9 found this review helpful. Did you?
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