Your Deal Automotive

4.1 out of 5 4.1

Reviews

4.1 out of 5 4.1
18 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    January 10, 2020

    I was looking for a basic used SUV to carry my work equipment to and from the job. I stopped by here after seeing a GMC Denali listed online for a good... price. I didn't end up purchasing the GMC but after looking around their lot, I found a nice Ford Expedition that was exactly what I was looking for. The Salesman (Jim) was straight forward, laid out the costs and everything, showed me a carfax, and we were good to go. He didn't try any greasy sales tactics on me, just gave me a good out the door price and allowed me to have it checked out by my mechanic. He ended up giving it a clean bill of health and the carfax was clean, so I purchased it and have been loving it ever since. 5 stars and I would recommend this dealership to someone in the area who is tired of salesmen trying to deceive you and give you the runaround

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    January 8, 2020

    I don't recommend dealing with him..altho he sold me my car quickly he did not uphold any of his promises. My deal was signed 11-16-19. I live out of town... and and we did the deal thru internet and mail. When deal was done I asked what would be delivery fee he gave me a quote 450.00. in which he said he was unsure and told me that if it was ANYTHING over that he would Cover the rest of the cost. Needless to say his quote was $100 .00 under his quote.he then asked me how was we gonna handle the 100.00 difference (remember I told u he said he would pay the difference in delivery if it was over 450.00.) ....he didn't. My car was delivered on 12-1-19 with a 30 day tag that expired on 12 -25-19. My title and paperwork was not sent in to DMV of N.C on time til 12-30-19 which by then my 30 day tag was expired. I aslo asked them to sail me a warranty that covered EVERYTHING to cover anything that could possibly happened once I get car...the warranty he sold me didn't cover everything (headlight assembly was faulty) warranty did not cover it. (Cost of headlight assembly at Dodge dealership 1680.00 I had to pay) so no I wouldn't recommend buying anything from this dealership to anyone. Repeated calls from me and my bank yielded slow responses Thank you

    1.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • February 9, 2017

    I recently purchased a 05 Nissan Maxima from your deal automotive. The buying experience was a breeze as well as a pleasure. Mr. Don and Mr. Ray were very... helpful, courteous and polite! I would highly recommend this dealership for your car buying needs. Thank you, your deal automotive for the excellent car.....I'm in love with it!! Thank you for working so hard to get me financed as most places would have laughed in my face. You guys are great, and keep up the good work and keep selling those cars which I know you will. Thank you again and stay blessed!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words Dan! It was pleasure meeting you and your family. We understand that every ones financing needs are unique and I am gla...d we could get something financed for you and your family. ENJOY THE RIDE!!

  • 5.0 out of 5
    December 19, 2019

    IM FINALLY IN A BEAUTIFUL CAR THAT I CAN RELY ON NOT TO BREAK DOWN ON ME LIKE MY OLD CAR... THANK YOU TO EVERYONE AT YOUR DEAL I LOVE MY HYUNDAI AND I... TOLD MY SISTER IN LAW TO BUY HER NEXT CAR HERE

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 14, 2019

    these guys really know their stuff and they helped me out when I needed it most. I'm in a tricky credit situation but they were able to navigate that and... get me financed on a nice clean Jeep. Thank you to Jim for assisting me every step of the way. I have no complaints about this dealership except that they could use some more seating for customers while they wait. Everything else was absolutely great.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 7, 2019

    Come in there looking for a Diesel truck. They had 3 in my price range and after test driving 2, I settled on one I wanted. Price was reasonable, the salesmen... were friendly but helped things move along fast. They handled financing. Good running truck too.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 3, 2019

    I went in looking for a used SUV or Truck that could get me to work until I could get something newer. They gave me a selection of a few vehicles in my... price range and let me test drive anything I wanted. I decided on a used chevy SUV and I am very happy with my purchase. I drove that thing with no problems for a long time now.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    December 9, 2018

    I stopped in Your Deal Automotive while in car city in 2017 they called me a week later as follow up the car was great but the ac wasn't cold they offered... to fix the ac if I wanted the car there on lot mechanic took out vital engine parts which Sandy Sansing diagnostic's team figured out had caused CATASTROPHIC ENGINE FAILURE they Your Deal Automotive 2 months later agreed to replace the engine Terry Stafford did the owner of Your Deal Automotive after I tracked down his wife 6 month's later they called me saying the car was ready they did not replace the engine they rebuilt a portion of the engine and gave me a warranty they did not honor I have suit it is almost Christmas the car hasnt ran due to their lies and deceit in over a year. Please spread the word I have found other victims like myself from their devious efforts. I never thought this would happen to me I believe we should be accountable for our actions our word our business ethics. I have also since discovered they do repairs to most of the vehicles on lot don't always believe they are certified or the carfax is correct.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    March 1, 2017

    My wife and I moved here about 7 months because she's in the navy. We were fine and about until our old car finally died out. I knew at that moment that... we needed a new car. We stumbled upon your deal. I was ecstatic because of all the great experiences other people had so my wife and I and newborn daughter went to check the place out. Once we got there we were greeted by the most nicest people. These same people were the salesman. After looking at some cars we were offered a couple cars to choose from. After looking at the cars they had, one got my wife's attention. Most cars were over priced and high on Mileage even with our budget ($12k) now this is fine because that's just business. After test driving the 2011 rougue. I began to ask questions about the car. Take in mind that these people are in the car selling business and having a general sense of knowledge about they're cars can go along way. As I was driving my car it rumbled and vibrated more often than one should. I asked the man that it sounded weird but he kept reassuring me that's just how cars with cat engine run. So, being blinded by all the "fantastic" reviews and great experiences other people had, I put faith in these people and believed them. So we ended up getting the car because it was a necessity, even after finding out they leave they're cars in the lot months at a time without Turing them on. Now we're here not even 2 months in and I replaced the cv joints, propeller shaft, control arms and ball joints, air filter. Needs new struts, and all 4 wheels need replaced. We've put $2k already and need to put $2k more in. Hell, we've even gone through not 1, not 2, but 3 temporary tags! Can't even call us back or help us get the registration we paid for! Morale of the review, don't make the mistake I made for having minimal knowledge of car buying and don't put your faith in "fantastic reviews". I honestly don't even know how they've gotten all those good reviews. Maybe it was just my business that went bad. Who knows? But Be warned. Anyways, good luck to any whose are currently shopping for cars!

    2.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 21, 2016

    Jason and Jay worked hard for the right deal and just the Toyota my daughter wanted and needed. Even doing their best to get her to work on time. Donna... is so happy with her new Toyota Corla. I'm greatful she's in a safe reliable car! Thanks guys!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Gail!! We try hard to make sure everyone can get in a car they like with an affordable payment. Enjoy the new ride!!!

View More Reviews