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Your Deal Automotive

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (21 reviews)
Sales hours: 8:30am to 7:00pm
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Sales
Monday 8:30am–7:00pm
Tuesday 8:30am–7:00pm
Wednesday 8:30am–7:00pm
Thursday 8:30am–7:00pm
Friday 8:30am–7:00pm
Saturday 8:30am–6:00pm
Sunday Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (21 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Bought a truck and the first time it rained everything

Bought a truck and the first time it rained everything electrical quit working. Windows, radio, all the guages, heater, blinkers and wipers. Had their "mechanic" look at it and I believe my dog knows more about vehicles than he did. Do yourself a favor and buy somewhere else cause they ignore you once the paperwork is done. Asked if the truck was wrecked and he lied about that also. If they had tried to work with me on this JUNK I bought from them I would have never posted a bad review but they truly don't care once you're out the door with one of their wrecked pieces of crap vehicles. TRUST ME WHEN I SAY TO STAT AWAY FROM THAT JUNK LOT.

Bought a truck and the first time it rained everything

Bought a truck and the first time it rained everything electrical quit working. Windows, radio, all the guages, heater, blinkers and wipers. Had their "mechanic" look at it and I believe my dog knows more about vehicles than he did. Do yourself a favor and buy somewhere else cause they ignore you once the paperwork is done. Asked if the truck was wrecked and he lied about that also. If they had tried to work with me on this JUNK I bought from them I would have never posted a bad review but they truly don't care once you're out the door with one of their wrecked pieces of crap vehicles. TRUST ME WHEN I SAY TO STAT AWAY FROM THAT JUNK LOT.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Scam Dealer

This Dealership is a scam do not buy anything stay away. The car they sold me had a laundry list of things wrong with it. They had their mechanic supposedly fix it. They lied it sat and was never fixed they had the vehicle for months before i even got the vehicle. It is sitting right now undriveable because of the same issues they supposedly fixed. I have an appt to have it fixed out of my pocket another couple thousand into an already $20,000.00 vehicle. Stay away, I am a retired vet who was scammed by this company trust me. I filed all the complaints I could with no luck besides suing.

Scam Dealer

This Dealership is a scam do not buy anything stay away. The car they sold me had a laundry list of things wrong with it. They had their mechanic supposedly fix it. They lied it sat and was never fixed they had the vehicle for months before i even got the vehicle. It is sitting right now undriveable because of the same issues they supposedly fixed. I have an appt to have it fixed out of my pocket another couple thousand into an already $20,000.00 vehicle. Stay away, I am a retired vet who was scammed by this company trust me. I filed all the complaints I could with no luck besides suing.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent service

Excellent customer service I received from Justin. Very friendly. They were able to accommodate my budget. I would buy another car from here. Shop at Your Deal Automotive

Excellent service

Excellent customer service I received from Justin. Very friendly. They were able to accommodate my budget. I would buy another car from here. Shop at Your Deal Automotive

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Quick and Painless.

I was looking for a basic used SUV to carry my work equipment to and from the job. I stopped by here after seeing a GMC Denali listed online for a good price. I didn't end up purchasing the GMC but after looking around their lot, I found a nice Ford Expedition that was exactly what I was looking for. The Salesman (Jim) was straight forward, laid out the costs and everything, showed me a carfax, and we were good to go. He didn't try any greasy sales tactics on me, just gave me a good out the door price and allowed me to have it checked out by my mechanic. He ended up giving it a clean bill of health and the carfax was clean, so I purchased it and have been loving it ever since. 5 stars and I would recommend this dealership to someone in the area who is tired of salesmen trying to deceive you and give you the runaround

Quick and Painless.

I was looking for a basic used SUV to carry my work equipment to and from the job. I stopped by here after seeing a GMC Denali listed online for a good price. I didn't end up purchasing the GMC but after looking around their lot, I found a nice Ford Expedition that was exactly what I was looking for. The Salesman (Jim) was straight forward, laid out the costs and everything, showed me a carfax, and we were good to go. He didn't try any greasy sales tactics on me, just gave me a good out the door price and allowed me to have it checked out by my mechanic. He ended up giving it a clean bill of health and the carfax was clean, so I purchased it and have been loving it ever since. 5 stars and I would recommend this dealership to someone in the area who is tired of salesmen trying to deceive you and give you the runaround

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Don't recommend

I don't recommend dealing with him..altho he sold me my car quickly he did not uphold any of his promises. My deal was signed 11-16-19. I live out of town and and we did the deal thru internet and mail. When deal was done I asked what would be delivery fee he gave me a quote 450.00. in which he said he was unsure and told me that if it was ANYTHING over that he would Cover the rest of the cost. Needless to say his quote was $100 .00 under his quote.he then asked me how was we gonna handle the 100.00 difference (remember I told u he said he would pay the difference in delivery if it was over 450.00.) ....he didn't. My car was delivered on 12-1-19 with a 30 day tag that expired on 12 -25-19. My title and paperwork was not sent in to DMV of N.C on time til 12-30-19 which by then my 30 day tag was expired. I aslo asked them to sail me a warranty that covered EVERYTHING to cover anything that could possibly happened once I get car...the warranty he sold me didn't cover everything (headlight assembly was faulty) warranty did not cover it. (Cost of headlight assembly at Dodge dealership 1680.00 I had to pay) so no I wouldn't recommend buying anything from this dealership to anyone. Repeated calls from me and my bank yielded slow responses Thank you

Don't recommend

I don't recommend dealing with him..altho he sold me my car quickly he did not uphold any of his promises. My deal was signed 11-16-19. I live out of town and and we did the deal thru internet and mail. When deal was done I asked what would be delivery fee he gave me a quote 450.00. in which he said he was unsure and told me that if it was ANYTHING over that he would Cover the rest of the cost. Needless to say his quote was $100 .00 under his quote.he then asked me how was we gonna handle the 100.00 difference (remember I told u he said he would pay the difference in delivery if it was over 450.00.) ....he didn't. My car was delivered on 12-1-19 with a 30 day tag that expired on 12 -25-19. My title and paperwork was not sent in to DMV of N.C on time til 12-30-19 which by then my 30 day tag was expired. I aslo asked them to sail me a warranty that covered EVERYTHING to cover anything that could possibly happened once I get car...the warranty he sold me didn't cover everything (headlight assembly was faulty) warranty did not cover it. (Cost of headlight assembly at Dodge dealership 1680.00 I had to pay) so no I wouldn't recommend buying anything from this dealership to anyone. Repeated calls from me and my bank yielded slow responses Thank you

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 5.0
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5 stars thank you so much

IM FINALLY IN A BEAUTIFUL CAR THAT I CAN RELY ON NOT TO BREAK DOWN ON ME LIKE MY OLD CAR... THANK YOU TO EVERYONE AT YOUR DEAL I LOVE MY HYUNDAI AND I TOLD MY SISTER IN LAW TO BUY HER NEXT CAR HERE

5 stars thank you so much

IM FINALLY IN A BEAUTIFUL CAR THAT I CAN RELY ON NOT TO BREAK DOWN ON ME LIKE MY OLD CAR... THANK YOU TO EVERYONE AT YOUR DEAL I LOVE MY HYUNDAI AND I TOLD MY SISTER IN LAW TO BUY HER NEXT CAR HERE

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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quick and easy. no bs.

these guys really know their stuff and they helped me out when I needed it most. I'm in a tricky credit situation but they were able to navigate that and get me financed on a nice clean Jeep. Thank you to Jim for assisting me every step of the way. I have no complaints about this dealership except that they could use some more seating for customers while they wait. Everything else was absolutely great.

quick and easy. no bs.

these guys really know their stuff and they helped me out when I needed it most. I'm in a tricky credit situation but they were able to navigate that and get me financed on a nice clean Jeep. Thank you to Jim for assisting me every step of the way. I have no complaints about this dealership except that they could use some more seating for customers while they wait. Everything else was absolutely great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Firm but fair. Helpful

Come in there looking for a Diesel truck. They had 3 in my price range and after test driving 2, I settled on one I wanted. Price was reasonable, the salesmen were friendly but helped things move along fast. They handled financing. Good running truck too.

Firm but fair. Helpful

Come in there looking for a Diesel truck. They had 3 in my price range and after test driving 2, I settled on one I wanted. Price was reasonable, the salesmen were friendly but helped things move along fast. They handled financing. Good running truck too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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amazing service and good prices.

I went in looking for a used SUV or Truck that could get me to work until I could get something newer. They gave me a selection of a few vehicles in my price range and let me test drive anything I wanted. I decided on a used chevy SUV and I am very happy with my purchase. I drove that thing with no problems for a long time now.

amazing service and good prices.

I went in looking for a used SUV or Truck that could get me to work until I could get something newer. They gave me a selection of a few vehicles in my price range and let me test drive anything I wanted. I decided on a used chevy SUV and I am very happy with my purchase. I drove that thing with no problems for a long time now.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Don't be the next victim!!!!

I stopped in Your Deal Automotive while in car city in 2017 they called me a week later as follow up the car was great but the ac wasn't cold they offered to fix the ac if I wanted the car there on lot mechanic took out vital engine parts which Sandy Sansing diagnostic's team figured out had caused CATASTROPHIC ENGINE FAILURE they Your Deal Automotive 2 months later agreed to replace the engine Terry Stafford did the owner of Your Deal Automotive after I tracked down his wife 6 month's later they called me saying the car was ready they did not replace the engine they rebuilt a portion of the engine and gave me a warranty they did not honor I have suit it is almost Christmas the car hasnt ran due to their lies and deceit in over a year. Please spread the word I have found other victims like myself from their devious efforts. I never thought this would happen to me I believe we should be accountable for our actions our word our business ethics. I have also since discovered they do repairs to most of the vehicles on lot don't always believe they are certified or the carfax is correct.

Don't be the next victim!!!!

I stopped in Your Deal Automotive while in car city in 2017 they called me a week later as follow up the car was great but the ac wasn't cold they offered to fix the ac if I wanted the car there on lot mechanic took out vital engine parts which Sandy Sansing diagnostic's team figured out had caused CATASTROPHIC ENGINE FAILURE they Your Deal Automotive 2 months later agreed to replace the engine Terry Stafford did the owner of Your Deal Automotive after I tracked down his wife 6 month's later they called me saying the car was ready they did not replace the engine they rebuilt a portion of the engine and gave me a warranty they did not honor I have suit it is almost Christmas the car hasnt ran due to their lies and deceit in over a year. Please spread the word I have found other victims like myself from their devious efforts. I never thought this would happen to me I believe we should be accountable for our actions our word our business ethics. I have also since discovered they do repairs to most of the vehicles on lot don't always believe they are certified or the carfax is correct.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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