Skip to main content

Hansel Volkswagen

(347 reviews)
Visit Hansel Volkswagen
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–7:00pm Closed
Sunday 10:00am–6:00pm Closed

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (888) 507-9440 (888) 507-9440
Used (888) 507-9534 (888) 507-9534
Service (888) 284-1475 (888) 284-1475

Inventory

See all 103 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since June 2024.
Hansel Auto Group has an extensive inventory of hundreds of pre-owned vehicles from several brands. Our diverse staff now numbers over 500. All of our team members are committed to offering the best customer service experience. At Hansel Auto Group, we will help you find the perfect vehicle that will meet all of your needs as a driver and an owner.

Service center

Phone number (888) 284-1475

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(347 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hansel Volkswagen from DealerRater.

Want to share your experience with this dealership?

Write a review

No pressure deal.

No pressure deal. The salesman was really nice and transparent. Just her usual up selling at end but will a an older car I didn't need the extras.

No pressure deal.

No pressure deal. The salesman was really nice and transparent. Just her usual up selling at end but will a an older car I didn't need the extras.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

It’s was really good.

It’s was really good. Jasmine was super friendly and helped out tremendously, and was able to get me out the door with the car I wanted with zero hassle. I will recommend Hansel VW in the future.

It’s was really good.

It’s was really good. Jasmine was super friendly and helped out tremendously, and was able to get me out the door with the car I wanted with zero hassle. I will recommend Hansel VW in the future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

I recently purchased a new car, and the experience was

I recently purchased a new car, and the experience was great from start to finish. My salesperson, Jasmine Lawyer, took the time to understand my needs, explained all the features clearly, and made sure I felt comfortable with every step of the process. It was such a positive, easy experience.

I recently purchased a new car, and the experience was

I recently purchased a new car, and the experience was great from start to finish. My salesperson, Jasmine Lawyer, took the time to understand my needs, explained all the features clearly, and made sure I felt comfortable with every step of the process. It was such a positive, easy experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

I want to thank everyone at Hansel Volkswagen!

I want to thank everyone at Hansel Volkswagen! From the moment my husband and I walked through the door all the way until we were driving away in our beautiful new car, we were greeted with warm welcomes, kind words and smiles. I can’t begin to tell you what an amazing experience we had. I especially want to give a big thank you to Jerred for taking the time to show us the car we were interested in, explaining in great detail all the amazing features it has. He made the process of purchasing a vehicle so easy! Also thank you to Kaylen. Both Jerred and Kaylen made the paperwork process go so smoothly. What a pleasure and positive experience it was.

I want to thank everyone at Hansel Volkswagen!

I want to thank everyone at Hansel Volkswagen! From the moment my husband and I walked through the door all the way until we were driving away in our beautiful new car, we were greeted with warm welcomes, kind words and smiles. I can’t begin to tell you what an amazing experience we had. I especially want to give a big thank you to Jerred for taking the time to show us the car we were interested in, explaining in great detail all the amazing features it has. He made the process of purchasing a vehicle so easy! Also thank you to Kaylen. Both Jerred and Kaylen made the paperwork process go so smoothly. What a pleasure and positive experience it was.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Jasmine was great!

Jasmine was great! Very helpful and informative. She was very kind and professional . We love our ID4!

Jasmine was great!

Jasmine was great! Very helpful and informative. She was very kind and professional . We love our ID4!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

I credit Jasmine Lawyer for hearing and understanding my

I credit Jasmine Lawyer for hearing and understanding my needs so that I might acquire the new car I wanted. She was knowledgeable and professional throughout the process!

I credit Jasmine Lawyer for hearing and understanding my

I credit Jasmine Lawyer for hearing and understanding my needs so that I might acquire the new car I wanted. She was knowledgeable and professional throughout the process!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Jasmine called me to say she had found the perfect truck

Jasmine called me to say she had found the perfect truck for me. Although I wasn't ready to buy yet, she asked me to come in and just look. Well, I did and we took off for Hansel Ford to look at the truck. When we got there she was told the keys were gone and another sales person was taking the truck to show it in Petaluma. As we walked out, the salesperson was just leaving in the truck. Jasmine sprinted like a track star down the driveway and stopped him from "getting away". I was able to look at the truck and drive it before it left for Petaluma. Well, Jasmine was right. The truck was absolutely what I was looking for. I ended up telling Jasmine I would trade in my Corvette to buy the truck. Jasmine called me late in the evening to tell me the buyers in Petaluma did not buy the truck. Jasmine WENT to Petaluma that night in her own car and brought the truck back so I could buy it the next day. She's the best!!! Love an aggressive girl who does what she has to do to make a customer feel special and close the deal!! Give Jasmine a raise and a promotion!

Jasmine called me to say she had found the perfect truck

Jasmine called me to say she had found the perfect truck for me. Although I wasn't ready to buy yet, she asked me to come in and just look. Well, I did and we took off for Hansel Ford to look at the truck. When we got there she was told the keys were gone and another sales person was taking the truck to show it in Petaluma. As we walked out, the salesperson was just leaving in the truck. Jasmine sprinted like a track star down the driveway and stopped him from "getting away". I was able to look at the truck and drive it before it left for Petaluma. Well, Jasmine was right. The truck was absolutely what I was looking for. I ended up telling Jasmine I would trade in my Corvette to buy the truck. Jasmine called me late in the evening to tell me the buyers in Petaluma did not buy the truck. Jasmine WENT to Petaluma that night in her own car and brought the truck back so I could buy it the next day. She's the best!!! Love an aggressive girl who does what she has to do to make a customer feel special and close the deal!! Give Jasmine a raise and a promotion!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Austin was fantastic and handled our purchase with

Austin was fantastic and handled our purchase with honesty and a no pressure approach. We felt he had our best interest in mind as we navigated our purchase. Thank you, Austin!

Austin was fantastic and handled our purchase with

Austin was fantastic and handled our purchase with honesty and a no pressure approach. We felt he had our best interest in mind as we navigated our purchase. Thank you, Austin!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for sharing your experience with us!

Show full review

Kirstin Martini is the BEST service advisor ever.

Kirstin Martini is the BEST service advisor ever. Fast and great service, as usual. They fit me in quickly and were very efficient.

Kirstin Martini is the BEST service advisor ever.

Kirstin Martini is the BEST service advisor ever. Fast and great service, as usual. They fit me in quickly and were very efficient.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for sharing your experience with us. We are thrilled to hear that Kisrtin exceeded your expectations with speed and efficiency.

Show full review

Austin was really nice person.

Austin was really nice person. He was in top of everything. He was really helpful

Austin was really nice person.

Austin was really nice person. He was in top of everything. He was really helpful

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
See all 347 reviews