Hansel Volkswagen

My wife and I worked with Destin Graham at Hansel Volkswagen to purchase a used ID.4 that feels like a new car, and we loved the experience. Destin made it clear, easy, and low-pressure to purchase a car that feels like a real upgrade for us, and it all went very quickly and smoothly. We're not new to the process, but he provided insights that led to a truly great deal and a beautiful new car. We also felt he went out of his way to make the purchase happen on our timeline - it definitely seems like Hansel and Destin both view the process like it's as valuable as the car. Would recommend working with Destin at Hansel to anyone looking for an excellent and easeful car-buying experience.

No pressure deal. The salesman was really nice and transparent. Just her usual up selling at end but will a an older car I didn't need the extras.

It’s was really good. Jasmine was super friendly and helped out tremendously, and was able to get me out the door with the car I wanted with zero hassle. I will recommend Hansel VW in the future.

I recently purchased a new car, and the experience was great from start to finish. My salesperson, Jasmine Lawyer, took the time to understand my needs, explained all the features clearly, and made sure I felt comfortable with every step of the process. It was such a positive, easy experience.

I want to thank everyone at Hansel Volkswagen! From the moment my husband and I walked through the door all the way until we were driving away in our beautiful new car, we were greeted with warm welcomes, kind words and smiles. I can’t begin to tell you what an amazing experience we had. I especially want to give a big thank you to Jerred for taking the time to show us the car we were interested in, explaining in great detail all the amazing features it has. He made the process of purchasing a vehicle so easy! Also thank you to Kaylen. Both Jerred and Kaylen made the paperwork process go so smoothly. What a pleasure and positive experience it was.

Jasmine was great! Very helpful and informative. She was very kind and professional . We love our ID4!

I credit Jasmine Lawyer for hearing and understanding my needs so that I might acquire the new car I wanted. She was knowledgeable and professional throughout the process!

Jasmine called me to say she had found the perfect truck for me. Although I wasn't ready to buy yet, she asked me to come in and just look. Well, I did and we took off for Hansel Ford to look at the truck. When we got there she was told the keys were gone and another sales person was taking the truck to show it in Petaluma. As we walked out, the salesperson was just leaving in the truck. Jasmine sprinted like a track star down the driveway and stopped him from "getting away". I was able to look at the truck and drive it before it left for Petaluma. Well, Jasmine was right. The truck was absolutely what I was looking for. I ended up telling Jasmine I would trade in my Corvette to buy the truck. Jasmine called me late in the evening to tell me the buyers in Petaluma did not buy the truck. Jasmine WENT to Petaluma that night in her own car and brought the truck back so I could buy it the next day. She's the best!!! Love an aggressive girl who does what she has to do to make a customer feel special and close the deal!! Give Jasmine a raise and a promotion!

Austin was fantastic and handled our purchase with honesty and a no pressure approach. We felt he had our best interest in mind as we navigated our purchase. Thank you, Austin!

Kirstin Martini is the BEST service advisor ever. Fast and great service, as usual. They fit me in quickly and were very efficient.